Staffing Coordinator

Its fun to work in a company where people truly BELIEVE in what theyre doing!

Were committed to bringing passion and customer focus to the business.

Always Compassionate Home Care provides the highest quality of community home-based services combined with exceptional compassion and innovation to enhance each patients quality of life. By bringing together several of the top home health agencies in the state we have become one of New Yorks leading providers with strategically placed offices that serve thousands of clients every day.

Title: Staffing Coordinator (Home Care Scheduler)

Location: Newburgh NY (on-site)

Description:

Always Compassionate Home Care is seeking a Staffing Coordinator to work with our coordination team. This teams primary responsibility is to work directly with our caregivers to ensure they are providing our clients with the compassionate care our clients deserve. Coordinators focus on delivery of care through scheduling and continuous communication with our PCA/HHA Division.

***The position is based on-site at our Newburgh office 5 days per week (Mon-Fri shifts).

Responsibilities:

Oversee client schedules/ensure staffing and coverage for assigned caseload
Collaborate with recruitment department regarding hiring HHA/PCAs from difficult to serve geographical areas.
Documents and reports to Supervisor when there is a change in client status change in service requirement change in aide assigned to case incidents and complaints.
Communicate all relevant information to nurses and clients.
Monitors and follows up with clients and families regarding schedule changes service issues etc.
Participation in on-call rotation (weekdays/weekend).

Qualifications:

Experience in a fast paced medical office/healthcare setting

Experience with scheduling/utilizing scheduling and/or EMR systems

Working knowledge of NYS DOH Home Care operations preferred.
Excellent organizational and time-management skills
Experience in a home care setting strongly preferred
Great communication and interpersonal skills
Attention to detail with problem solving skills
Strong customer service background

Benefits:

PTO

401(k)
Health Insurance
Dental/Vision coverage
Aflac

Always Compassionate Home Care provides equal opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion sex gender identity sexual orientation pregnancy status as a parent national origin age disability (physical or mental) family medical history or genetic information political affiliation military service or any other non-merit based factors protected federal state or local law. All employment related decisions are based solely on relevant criteria including experience and suitability.

If you like wild growth and working with happy enthusiastic over-achievers youll enjoy your career with us!