Staffing and Development Coordinator

Homewatch CareGivers

Job Location:

Woodbridge, CA - USA

Yearly Salary: USD 50000 - 60000

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

Replies within 24 hours

Benefits:

Health insurance
Training & development
Vision insurance
401(k)
Dental insurance

Position Summary and General Purpose:

Homewatch CareGivers of Woodbridge is a premier provider of private home care services. We provide premier in-home care services designated to enhance the well-being independence & dignity of our client. We provide relief and assurance to family members who know that their loved ones are happy safe and cared for. We do not believe in a one-size fits all solution; we tailor our care plans to each individual clients needs.

Homewatch CareGivers of Woodbridge is seeking a Manager of Staffing and Development. This position requires compassion and an interest in making a difference in the lives of our order to succeed in this role the candidate must possess a can-do attitude be able to multi-task and must collaborate effectively with their peers.

The Manager of Staffing and Development is responsible for the delivery of outstanding home care services by serving as primary point of contact for Caregivers. Primary duties include coordinating and monitoring schedules filling open shifts and training and developing Caregivers.

Essential duties and responsibilities include the following:

Scheduling & Staffing:

Serve as the main point of contact for Caregivers establishing rapport and building relationships

Schedule and coordinate assigned case load in an efficient effective and timely manner while ensuring outstanding Caregiver and client satisfaction

Handle callouts or emergency schedule changes with little or no advanced notice identify available Caregivers and notify team of changes

Manage Caregiver PTO and ensure all shifts are covered

Play an active role in weekly roster meetings providing insight about clients and Caregivers

Be available for On-Call rotation (approximately once a month)

Client Management:

Update clients to changes in the schedule

Complete weekly virtual visits to Total Care Solutions clients

Create and maintain client files

Fill in as a Home Health Aide when available (CHHA license required)

Caregiver Development and Administration:

Weekly review and approval of Caregiver timesheets

Weekly field visits to monitor Caregivers

Document and deliver disciplinary action to Caregivers

Manage Caregiver clock in/out compliance

Manage the Caregiver Registry

Maintain Caregiver Files (new hires and on-going)

Take the lead in obtaining feedback documenting and delivering annual Caregiver performance reviews

Mentor new caregivers conduct field visits to help develop skills

Caregiver Recruitment Assistance:

Play an active role in the interviewing of Caregivers

Facilitate orientation and skills training

Collect the onboarding documents run background checks and create new hire file

Build relationships with local schools to help recruit Caregivers

Upon hire lead caregiver skills evaluation

Key Performance Metrics:

Ensure half of new hires leave with a case

Ensure 75% of new hires exceed 90 days

Education & Qualifications:

Minimum: Bachelors Degree in Business or related discipline OR if no degree 3 years of consultative customer service experience. Previous scheduling experience preferred.

Position Requirements:

Be organized and be able to effectively prioritize matters

Proficient in time management and multi-tasking skills

Must be a problem solving

Must be a team player

Must be an effective communicator

Ability to coach and mentor fellow team members

Ability to effectively collaborate across internal teams

Ability to work independently and in a team environment

Knowledge of Microsoft Office Suite (Word Excel PowerPoint Outlook)

Compensation: $50000.00 - $60000.00 per year

Homewatch CareGivers offers the comprehensive home care services and we believe that exceptional training means a more rewarding experience for you and better care for clients. Homewatch CareGivers is a premier provider of in-home care services for people of all ages including seniors children veterans the chronically ill and those recovering from medical procedures.

Our care philosophy is based on finding interesting innovative ways to empower clients and help them feel engaged and respected. We start by making sure our caregivers and office staff are confident and empowered too. Our Homewatch CareGivers University is a professionally-developed training platform designed to give you the tools and resources you need to make the very most of your time with clients and gain the most satisfaction from your job. It includes online accredited courses to help you meet the training requirements you may need to stay current with caregiver certification and licensure . The more prepared you are the more secure you feel in your daily work.

This is an incredible opportunity to feel great about your job and the impact it has on others. Join our growing team and help bring our unique care philosophy to life!

^{This agency is independently owned and operated. Your application will go directly to the agency and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to Home Care Evolution Corporate.}

Required Experience:

Replies within 24 hoursBenefits:Health insuranceTraining & developmentVision insurance401(k)Dental insurancePosition Summary and General Purpose:Homewatch CareGivers of Woodbridge is a premier provider of private home care services. We provide premier in-home care services designated to enhance the...