Staff UC Software Engineer, Axon 911
Job Location:
Boston, MA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
At Axon were on a mission to Protect Life. Were explorers pursuing societys most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products we work better together. We connect with candor and care seeking out diverse perspectives from our customers communities and each other.
Life at Axon is fast-paced challenging and meaningful. Here youll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Axon 911 brings together Prepared and Carbyne under Axon. Together we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layerhelping public safety agencies move faster make better decisions and deliver better outcomes in the moments that matter most.
911 is the backbone of public safety yet the professionals behind it have long been held back by outdated technology. Axon 911 is here to change that. Joining this team means more than taking a jobit means helping shape the future of emergency response and building a safer more connected world.
Axon 911s Carbyne Voice team is building the infrastructure that handles emergency calls in the cloud. This is not a monitoring layer on top of existing telephony; it is the actual call-handling engine responsible for every packet every route and every millisecond of uptime in a life-critical system.
As a Staff UC Software Engineer you will help design build and maintain this infrastructure ensuring that no call fails ever. Your work will directly influence the reliability of 911 dispatch for PSAPs across the country while advancing one of the most novel cloud-native voice platforms in public safety.
This is a hybrid role with an expectation of four days per week in our Boston office.
- Design and develop cloud-based voice infrastructure handling SIP routing call state management and redundancy for emergency 911 systems
- Build and maintain integrations with telephony providers PSAPs and external partners ensuring end-to-end call reliability in production environments
- Drive major features and architectural evolution of the voice platform
- Collaborate closely with operations networking and engineering teams to ensure system visibility reliability and alignment on infrastructure changes
- Participate in on-call rotations or incident response for production voice infrastructure given the zero-failure requirement of the system
- Deep experience with VoIP/UC systems and SIP protocol. You have written or integrated SIP-based applications and can speak fluently about the protocols behavior
- Cloud platform experience ideally AWS. You understand how to build distributed fault-tolerant systems in the cloud not just in hardware-based telecom infrastructure
- Familiarity with open-source VoIP tools such as FreeSWITCH and Kamailio. Direct experience with these is a strong signal; adjacent experience is welcome
- Comfort operating in a highly cross-functional environment. You work fluidly with networking operations and product teams and communicate technical complexity clearly
- We believe this role requires someone who thrives under meaningful responsibility. Someone who understands that every call handled well is an opportunity to help support and ultimately save lives
- Competitive salary and 401k with employer match
- Discretionary time off
- Paid parental leave for all
- Medical Dental Vision plans
- Fitness Programs
- Emotional & Development Programs
- And yes we have snacks in our offices
Axon is a total compensation company meaning compensation is made up of base pay bonus and stock awards. The actual base pay is dependent upon many factors such as: level function training transferable skills work experience business needs geographic market and often a combination of all these factors. Our benefits offer an array of options to help support you physically financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit Pay Range
$168750 - $225000 USD
Dont meet every single requirement Thats ok. At Axon we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If youre excited about this role and our mission to Protect Life but your experience doesnt align perfectly with every qualification listed here we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as nor should it be construed as exhaustive of all duties responsibilities skills efforts or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access deletion or exercise other CCPA rights ator via ourAxon Privacy Web Form. For more information please see the Your California Privacy Rights section of ourApplicant and Candidate Privacy Notice.
Axons mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axons impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental health and safety regulations policies and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice advances equity values diversity and fosters inclusion. Were committed to hiring the best talent regardless of race creed color ancestry religion sex (including pregnancy) national origin sexual orientation age citizenship status marital status disability gender identity genetic information veteran status or any other characteristic protected by applicable laws regulations and ordinances and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process please email Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process including training equipment or background checks. We do not make job offers via text message WhatsApp or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at If you receive a suspicious offer or outreach from an email address that is not @ or if you are asked for sensitive personal information (bank details Social Security Number) prematurely please ignore the message and report it to .
Required Experience:
Staff IC
About Company
The Axon Network connects people, devices, and apps to protect life in all regards. From our TASER smart weapons, to police body cameras, to our industry-leading cloud-based evidence management software, we are the world’s premier public safety company and are committed to delivering ... View more
