Staff Technical Program Manager Mobile

MX is a fintech company on a mission to empower the world to be financially strong. We build technology that helps banks credit unions and fintechs deliver smarter more intuitive financial experiences to millions of people.

Like many startups weve navigated real growth challenges and weve come out stronger on the other side. Today MX is in a phase of renewed momentum and scale with a solid foundation and a clear vision for whats next. This is a place where thoughtful execution matters innovation is encouraged and individuals have real ownership over their work.

Our culture values curiosity accountability and impact. We give people the space to question assumptions design better solutions and help shape how the company grows. If youre looking to do meaningful work influence outcomes and grow alongside a company thats ready to move fast youll feel at home at MX.

We are looking for a strong program leader and strategic operator who can autonomously execute complex enterprise initiatives in a dynamic fast-paced environment. Youll wear multiple hatsTechnical Program Manager Agile Coach Process Designer Storyteller and Systems Thinkerdriving some of the most critical Mobile platform initiatives at MX while partnering with engineering and product leadership to align on high-impact outcomes and scalable architectures.

From day one youll influence both product strategy and technical executionhelping us build and improve our mobile platform while scaling the organization itself. Youll bring expertise in best-in-class frameworks for work intake prioritization SDLC optimization team management and decision-making with the ability to navigate technical trade-offs increase developer velocity and create clarity across ambiguous problems. Youll also own Jira optimization and governance across all of Engineering establishing best practices that enable team efficiency and organizational visibility.

If youre a creative problem-solver with a passion for optimizing processes scaling businesses through analytical and general management skills and building with sane compassionate collaboration this role is for you.

Responsibilities

Program Leadership & Delivery

• Communicate goals roles and outcomes; drive delivery on time scope budget
• Own performance scalability and reliability targets for mobile releases across iOS and Android platforms
• Manage multiple simultaneous initiatives with time-sensitive constraints
• Demonstrate financial acumen in budget planning resource allocation and P&L awareness

Requirements & Strategic Planning

• Translate high-level business needs into actionable technical roadmaps and mobile platform specifications
• Develop program-level and product/technology roadmaps that align cross-functional dependencies and mobile-specific technical constraints
• Inform executive decisions with data-backed resource and risk analysis

Risk Transparency & Governance

• Establish proactive risk detection frameworks using RAID logs and mitigation strategies
• Track and publish program health dashboards (executive summaries and detailed drill-downs)
• Drive data-informed decision reviews and OKR/KPI governance

Cross-Functional Collaboration & Influence

• Build effective networks across Product Engineering (Mobile Backend DevOps) Sales Marketing Legal and InfoSec
• Simplify complex challenges into pragmatic plans; tell compelling program narratives that align diverse stakeholders
• Navigate matrixed-management environments with empathy and influence

Process Design Coaching & Technical Governance

• Design enterprise-wide processes that increase successful program delivery and adoption
• Mentor teams on software delivery best practices (Scrum Kanban SAFe Waterfall)
• Facilitate technical design reviews; partner on architectural trade-offs between scalability and speed-to-market
• Lead structured change rollouts and drive adoption
• Develop and coach technical program managers; elevate TPM discipline across the organization

Tools & Systems Mastery

• Own Jira governance and optimization across all of Engineering; establish best practices in Jira Software JPD & JSM that drive team efficiency and data quality
• Create data visualizations and reporting dashboards that translate complex engineering data for executive and team audiences
• Identify and implement AI-assisted automation to increase team efficiency in reporting insights generation and documentation; stay current on emerging agentic workflows

Qualifications

• 10 years of Technical Program Management experience leading large-scale software delivery in a New Product Development environment.
• 3 years of experience leading or mentoring other technical program managers.
• Proven track record of managing end-to-end SDLC for complex distributed systems.
• Atlassian Suite expertise with demonstrated experience managing Jira across multiple teams or org-wide.
• Expertise in the Scrum framework with a proven track record of scaling and tailoring agile practices to an organizations maturity level to drive engineering velocity and sprint health.
• Comfort operating in high-ambiguity environments with rapidly evolving priorities.
• Strong bias toward action; ability to unblock teams autonomously and make decisions with incomplete information.
• Demonstrated ability to collaborate effectively across matrixed teams and build trust with peers at all levels.
• Proven ability to rapidly absorb and synthesize complex technical information allowing for deep engagement in architectural discussions.

Preferred Qualifications

• Experience managing mobile app development or iOS/Android platform initiatives.
• Experience managing AI/ML product development and deployment.
• Ability to navigate technical ambiguity and resolve blockers during zero-to-one builds.
• Systems-thinking mindset with experience in long-term technical strategy and tech debt reduction.
• Analytical skills to utilize engineering metrics for decision-making and product insights.
• Bias toward building automated inspection mechanisms and technical governance processes.
• 3 years of direct experience in a technical role (SWE SRE DevOps or Systems Architect) ideally with a mobile or platform engineering background.
• Experience leading systemic change management within an engineering organization.
• PMP and CSM certifications

MX is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer we never discriminate based on race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age military or veteran status status as an individual with a disability or other applicable legally protected characteristics. We particularly welcome applications from veterans and military spouses. All your information will be kept confidential according to EEO guidelines. You may request reasonable accommodations by sending an email to