Staff Software Engineer Product Platform Team

Orum

Job Location:

San Francisco, CA - USA

Yearly Salary: USD 225000 - 253000

Posted on: 22 hours ago

Vacancies: 1 Vacancy

Department:

Engineering

Job Summary

About Orum

Orums AI-powered suite frees salespeople to do what they do best: connect listen and sell. Our products gives sales teams everything they need to connect faster sell smarter and grow revenue. From intelligent dialing and real-time conversation insights to AI-driven coaching and virtual sales floors Orum is powering thousands of sales teams to have more meaningful conversations and turn every call into measurable impact. Companies who use Orum connect 5x faster and book millions in new pipeline every month.

We are a team of builders and dreamers creating a future where work feels more meaningful and connected. If youre excited to change how the world sells join us. For more information visit Role

Were looking for a Staff Full-Stack Engineer to lead end-to-end delivery and drive technical direction across a real-time high-scale product surface. Youll architect build and evolve systems spanning backend services and modern web UIs that power live calling workflows (e.g. SIP/event-driven softswitch paths WebSocket-driven experiences and streaming audio processing) while mentoring engineers and raising the bar for simplicity performance and reliability. Youll partner closely with Product and Designyour technical judgment will directly shape the roadmap as we treat engineering product and design as equal partners.

The Product Platform Team

The Product Platform team sits at the center of Orums architecture building the foundational systems that power every product. Youll work on CRM integrations (Salesforce Outreach) identity and access and the data flows that keep customer systems accurate and in sync. The team also drives AI-powered prospect enrichment combining internal and external data to create smarter continuously improving prospect profiles. Your work has massive leverage accelerating every team enabling the platform to scale seamlessly and unlocking AI-driven innovation by creating the reliable foundations and data flows needed to build smarter more intelligent products across Orum.

What Youll Do

Own complex product areas end-to-endfrom discovery and design to implementation rollout and iterationoperating across Node/TypeScript backends and React frontends.
Lead architecture and system design for real-time high-volume workflows (e.g. call routing on an event-driven SIP softswitch UI over WebSockets streaming audio for speech recognition).
Author clear technical design docs set standards for code quality testing performance and observability and ensure designs scale simply as we grow.
Collaborate cross-functionally with PM Design and other engineers to translate ambiguous requirements into intuitive performant experiences; make crisp trade-offs and document decisions.
Mentor and uplevel engineers through design reviews pairing and feedback; model engineering excellence and foster a culture of craftsmanship and clarity.
Improve developer experience (DevEx) and reliability by influencing APIs data contracts testing strategies and progressive delivery practices across teams.
Participate in on-call and help uphold operational excellence for the areas you own.

What Youll Bring

8 years of professional software engineering experience including demonstrated Staff-level scope (cross-team technical leadership strategy and delivery).
Proven track record owning products/features through the full lifecyclefrom discovery to deployment and iteration.
Expertise with TypeScript/ and modern frontend frameworks (e.g. React) plus strong SQL fundamentals with an RDBMS such as PostgreSQL.
Depth in distributed systems or real-time application patterns (e.g. WebSockets/streaming/PubSub) and performance optimization across the stack.
Strong product mindset and communication: you simplify complexity align stakeholders and connect technical decisions to user and business impact.

Nice to Have

Cloud infrastructure experience with one of GCP AWS or Azure; familiarity with CI/CD and progressive delivery practices.
Experience in telephony SIP softswitches (e.g. FreeSWITCH) or adjacent real-time/event-driven domains.
Familiarity with our stack: NodeJS with TypeScript React PostgreSQL Google Cloud Platform and FreeSWITCH.

How We Work

Engineering Product and Design partner as equals; we value simplicity clarity and fast iterative delivery.

Tech Stack

NodeJS TypeScript; React; PostgreSQL; Google Cloud Platform; FreeSWITCH.

Location

Either San Francisco Bay Area or Austin Texas

Compensation & Benefits

Flexible Vacation Policy.
Orum Days Off (first Friday each month two weeks off at year end and additional observed holidays).
90% coverage for employees and dependents for medical dental and vision.
Online behavioral health and virtual healthcare options.
Parental leave
Life Insurance and AD&D coverage.
401(k) savings plan.
Meaningful stock options.
$1000 equipment reimbursement (yours to keep).
Company retreats and meetups to connect in person.
Company ERG Women of Orum (WOO).

Orum Is An Equal Opportunity Employer

Were committed to continually adding to our diverse team that represents various backgrounds perspectives and skills. We do not discriminate based on race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics. If you need assistance or accommodation due to a disability you may contact us at In short we want you to join in on the ride if youre talented for one of our roles with no other qualifiers.

Required Experience:

Staff IC

About OrumOrums AI-powered suite frees salespeople to do what they do best: connect listen and sell. Our products gives sales teams everything they need to connect faster sell smarter and grow revenue. From intelligent dialing and real-time conversation insights to AI-driven coaching and virtual sal...