Staff Software Engineer, Infrastructure

Launched in 2013 BoxCast is a complete professional live production platform trusted by thousands of organizations delivering over one million broadcasts annually. BoxCast serves a wide range of clients including houses of worship sports teams local government and live sound engineers. The platform makes it easy to stream high-quality video mix audio remotely and distribute content via custom streaming apps. BoxCasts patented streaming protocol ensures reliable delivery even on challenging networks while features like built-in multi-streaming automation and AI simplify the entire broadcasting workflow for organizations of all sizes.

As a Software Infrastructure Engineer for the BoxCast Internal Systems team you will be responsible for developing testing deploying maintaining our software systems and running our cloud operations. Your Infrastructure experience will help you monitor systems troubleshoot issues optimize performance and build scalable infrastructure. Leveraging your robust development expertise youll navigate a variety of technologies make well-considered architecture and design decisions and deliver user value.

BoxCast is proud to offer a flexible hybrid work model. For this role you can work remotely or from our office based on your preference.

• Architect design develop test deploy and maintain: Work on Back-end systems and microservices that support our products and the overall BoxCast experience.
• Monitor troubleshoot optimize and tune: Keep our systems running smoothly during volume peaks address escalations and resolve deprecations and outages. We currently have an on-call rotation for the critical Sunday morning peak.
• Integrate BoxCast systems and our suite of SaaS applicationsincluding Stripe Hubspot Avalara Intercom Pandadoc Shipstation Atlassian and Datadog.
• Stay up to date with key technologies and keep an eye on the horizon: The rapid pace of Cloud and AI development makes it crucial to keep up with emerging technologies and assess their potential benefit.
• Execute excellently: Actively participate in planning status and review meetings to deliver a high velocity of value.
• Mentor and learn: Share your expertise and learn from colleagues.
• Work together: Collaborate seamlessly with a diverse team of product designers software engineers hardware engineers and business visionaries to drive the BoxCast vision.

• Integrity: You are a beacon of trust and ethical engineering among a team of talented engineers.
• Collaboration:You routinely interact with employees at all levels of the company including company leadership and employees in other departments.
• Judgment:You make the best architectural decisions for the given supporting data and requirements.
• Achievement:You build reliable high-quality systems that inspire colleagues and empower the organization.
• Innovation:You find new ways to reduce cost improve efficiency and make our systems more secure.

• 10 years of professional experience or equivalent
• Expertise in video and audio live streaming technologies
• Back-end languages - Go Typescript and Ruby
• Infrastructure-as-code - Terraform or CloudFormation/CDK
• Virtualization/containerization technologies - Docker
• Cloud technologies - AWS EC2 ECS S3 and Lambda
• AWS networking - ALB/NLB VPC security groups and CloudFront
• Monitoring/alerting/telemetry systems - Datadog InfluxDB Grafana and Opensearch
• SaaS app integration - API webhooks and logging
• SQL and databases - MySQL
• Availability to participate in on-call rotations on Sunday mornings and during other peaks
• A desire to solve complex problems at scale

• Knowledge of the live production ecosystem
• C/C
• Front-end frameworks -
• Experience with personal and team DevX improvements

Location: This role can work remotely in the U.S. from one of the following states: Arkansas Colorado Connecticut Florida Georgia Indiana Maine Maryland Michigan Minnesota Missouri North Carolina Ohio Oklahoma Pennsylvania South Carolina Tennessee or Wisconsin. Employees located near our Cleveland OH office are welcome to work on-site but this isnt required for this role. Sponsorship for work authorization for foreign national candidates is not available for this position.

Compensation: The salary range for this role is $115000 - $140000 annually. Final compensation is determined by a combination of factors including job-related experience skills knowledge internal pay equity and overall market conditions. Because of this every offer is unique. Additional details on total compensation and benefits will be discussed during the hiring process.

Benefits: We offer a comprehensive benefits package including Medical Vision and Dental coverage a generous time-off policy a parental leave policy for birthing and non-birthing parents and the opportunity to contribute to your 401k plan to support your long-term goals.

Equal Opportunity Statement: BoxCast is proud to be an Equal Employment Opportunity employer. All qualified applicants receive equal consideration regardless of race place of origin color age marital status religion sex sexual orientation gender expression or identity protected veteran status disability status or any other status protected by law.

Candidate Accommodations: Were committed to providing reasonable accommodations for individuals with disabilities. If you need assistance or an accommodation during the interview process please contact our People Operations team () during the recruitment process.

A Final Note: You do not need to match all of the listed expectations to apply for this position. We are committed to building a team with a variety of backgrounds experiences and skills.