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Staff Services Manager, Administrative Services Division

CalHR

Job Location:

Quincy, WA - USA

Hourly Salary: USD 35 - 37

Posted: 16 July 2026 (30+ days ago)

Application Deadline: 13 October 2026

Vacancies: 1 Vacancy

Job Summary

Position Information

Under general direction the Staff Services Manager manages supervises and administers one or more department-wide staff services functions; plans organizes directs and controls functional activities pertaining to general fiscal and/or personnel services; performs highly advanced and complex analytical duties in support of the assigned function(s); and performs related duties as assigned.

This is the highly advanced/management-level class in the professional Staff Services a small department incumbents may be responsible for managing and administering several staff services a larger department incumbents are typically responsible for managing and administering a single department-wide staff services function depending on the size and scope of that addition to managing and administering the assigned function(s) the incumbent also performs highly advanced and complex analytical work. Depending on the department the position may or may not supervise subordinate clerical technical and/or professional staff. Instead positions are primarily characterized by their functional management responsibilities over an administrative area and providing subject-matter expertise based upon a highly specialized knowledge skills and abilities.

The Staff Services Manager classification is distinguished from the Supervising Staff Services Analyst in that the latter is primarily a first level supervisor over a group of professional analyst staff.

The Staff Services Manager classification is distinguished from the class of Senior Staff Services Manager in that the latter describes a position that has a high level of responsibility for planning organizing directing staffing and controlling the staff and/or operations for an assigned work unit through a subordinate professional staff; e.g. Staff Services Manager Supervisory Staff Services Analyst.

The Staff Services Manager differs from child support or social service program manager classifications in that incumbents in the former manage administrative rather than program-related functions pertaining to employment eligibility social services or child support.

Assignment as a Staff Services Manager can emphasize one the following options: personnel or fiscal analysis; or incumbents may be assigned to perform general duties that encompass a broad scope of administrative analytical functions and areas of responsibility that include personnel and/or fiscal analysis. For positions specifically assigned to a specialized option specific minimum qualifications and recruitments are permitted.

Examples of Duties

Duties may include but are not limited to the following:

Plans directs and manages the activities of a staff services functional area with department-wide scope and impact
Provides guidance and technical direction to management supervisors and subordinate staff; serves as a highly skilled subject matter expert in areas of assignment
Plans directs and manages the collection and analysis of data; makes recommendations on the formulation of policy and procedures as well as staffing and organizational changes
Plans directs and manages the implementation of surveys; directs and/or performs research and statistical analysis on complex administrative fiscal personnel and/or programmatic matters
Plans directs and manages the design analysis development and implementation of new and revised programs systems software procedures methods of operation and forms
Plans directs and manages the preparation of budgets reports manuals and/or publications
Supervises the work of clerical technical and/or professional analyst staff; assigns work establishes work priorities and performance standards and provides feedback to subordinates
Conducts a variety of analytical and operational studies regarding departmental activities; evaluates alternatives makes recommendations for improvement; and assists with the implementation of procedural administrative and/or operational changes after approval
Prepares narrative and statistical reports correspondence spreadsheets and graphics
Assists in the management of the department by evaluating existing and proposed organization policies and procedures; consulting with and advising department personnel; making recommendations and directing reviewing and evaluating the implementation of changes
Directs the maintenance of complete and accurate fiscal personnel payroll and related records and ensures timely completion
Participates in the establishment of strategic short-term and long-range program planning
Coordinates monitors and directs the acquisition allocation and use of equipment supplies telecommunication systems and forms conducts research and develops procedures to improve efficiency and cost effectiveness; and monitors expenditures
Conducts studies evaluates and prepares reports on departmental and assigned division operations including procedures systems space requirements organizational structure expenditure of funds and types and effectiveness of equipment
Drafts reviews and analyzes existing and proposed policies rules regulations legislation and ordinances affecting unit area recommends and implements changes as needed
Plans directs and manages activities to meet department-wide training and development needs
Plans directs and manages the development and/or coordination of resources for department-wide training and staff development including workshops college coursework training programs and on-the-job training sessions
Evaluates department training needs designs and delivers in-service training evaluates effectiveness
Coordinates department participation in countywide training program
Ensures effective coordination of assigned activities with other departments divisions units and outside agencies; represents the department head in committee meetings; responds to the more sensitive and difficult complaints and requests for information
Interviews selects and makes hiring recommendations of assigned staff
Performs related duties as assigned

In addition to the general duties above this fiscal position will be responsible for:

Serves as the fiscal officer with department-wide responsibility for administering fiscal functions
Directs and oversees staff in performing various fiscal analyses preparation of recommendations relating to the status of various fund balance projections fiscal transactions and related financial activities; analyzes findings and prepares recommendations for department management
Plans directs manages and participates in the development of the departmental budget including proper expenditure coding; analysis of estimates of expenditures; analysis and projections of revenue; review of intra-department requests and sub-budgets; recommendations on allocations of funds and personnel; review and consultation with department management staff; review with the County Executives staff; final budget preparation and presentation
Develops policy and procedure recommendations for the preparation and maintenance of the department budget
Ensures revenues are maximized by ensuring proper use of time study codes understanding the nature of allocations (i.e. capped vs. uncapped allocations grant requirements etc.)
Oversees the fiscal administration of specified grant-funded programs including developing fiscal reporting systems ensuring that funding requirements are met and coordinating preparation and response to funding agency audits
Analyzes and evaluates requests from department personnel for changes in budget allocations throughout the fiscal year in such areas as staffing levels facilities systems and equipment; coordinates and consults with other department personnel and other departments; and obtains final approval for changes
Monitors and evaluates departmental budgets budget change proposals and related expenditures and revenues; monitors expenditure of funds to ensure compliance with legal restrictions and conditions set by funding agency or control of expenditures within authorized budgets
Formulates or assists in formulating fiscal policy for the department in consultation with program administrators and other management staff. Leads or assists in planning coordinating and implementing fiscal goals objectives policies and procedures and internal financial control systems within assigned department
Recommends strategies to maintain the fiscal integrity of the department
Oversees or participates in consulting researching negotiating and monitoring contracts and agreements with outside suppliers service providers leasing agents and others

EMPLOYMENT STANDARDS
Knowledge of:

Principles and practices of management in a public agency departmental setting
Principles and practices of employee supervision including selection work planning organization performance review and evaluation and employee training and discipline
Principles of management analysis and organizational design necessary to formulate administrative policies and procedures
Basic county government rules and responsibilities and functions terminology and practices of the department to which assigned
Principles of organization administrative and fiscal management
Principles of program planning and evaluation
Principles problems and methods of public and business administration including organization personnel fiscal management and budgetary control
Data analysis and statistical representation techniques
Computer applications related to the work including spreadsheets and basic methods of graphic presentation word processing and electronic mail
Techniques and methods of organizing and motivating groups
Principles and methods of strategic planning
Governmental functions and organization
Effective leadership and team building principles
Effective communication facilitation methods and aids used for training programs and presentations
Long range financial projecting and forecasting techniques and public financing methods

Ability to:

Plan organize direct control and review the work of staff and activities of a department-wide staff services function
Administer and perform highly complex activities associated with department-wide fiscal personnel or general analysis
Analyze data and present ideas and information effectively
Identify problems and central issues and develop workable solutions
Consult with and advise executive staff managers and supervisors on a wide variety of matters
Participate in strategic planning activities to recommend and implement organizational changes and improvements
Analyze complex organizational problems evaluate and select alternatives identify potential consequences of proposed actions and implement recommendations in support of departmental objectives
Collect analyze interpret and evaluate a variety of financial and statistical data and prepare persuasive verbal and written reports and recommendations
Analyze system requirements design solutions and implement processes and communicate with users who have no technical data processing background
Analyze situations accurately and initiate appropriate action
Supervise subordinate staff including planning organizing coordinating and reviewing all work
Select train evaluate and manage the performance of subordinate staff
Consult with and coordinate the administrative requirements of different department staff members
Effectively counsel employees on work errors or deficiencies and take appropriate disciplinary actions as necessary
Prepare clear concise accurate and effective correspondence presentations; financial statistical and narrative reports; policies procedures and other written materials
Speak effectively and convey ideas clearly while facilitating group discussions and training sessions
Understand interpret apply and explain complex laws rules and regulations as they relate to assigned areas of responsibility
Assess the customers immediate needs and ensure customers receipt of needed services through personal service or making appropriate referral
Effectively represent the department to other departments and agencies and before public bodies; and to secure willing cooperation of operating officials in accepting and carrying out sound personnel management practices
Establish and maintain effective working relationships with a variety of department staff
Exercise judgment tact and diplomacy with a variety of political social economic groups in a variety of situations relative to a variety of issues
Work independently in identifying the need for and developing proposed changes to operating practices programs and policies

In addition to the general KSAs above this fiscal position will require:

Knowledge of:

Advanced principles methods and procedures of budget preparation and control; general accounting principles
Financial statement preparation
Economic analysis and forecasting techniques
Methods and techniques of public financing
Principles and practices of auditing and reconciling financial documents and records related to the functions of the department to which assigned Principles and practices of governmental accounting auditing budget analysis formulation and control and complex financial systems development and operations
Principles and practices of various budgeting processes including performance-based budgeting zero-based budgeting and incremental budgeting
Payroll systems and legal requirements
Automated systems and applications including word processing spreadsheet and database applications
Principles and practices of budgeting and fiscal administration including financial and actuarial forecasting and financial analysis in a public agency

Ability to:

Manage and perform various aspects of budget analysis preparation and monitoring
Analyze and make effective recommendations regarding financial and accounting procedures
Develop implement and administer a multiple accounting control fund disbursement and fiscal reporting system
Develop monitor and implement a complex annual budget for a moderate-sized public agency including policy development
Monitor proposed state and federal budgetary or legislative actions to identify potential impact to the departments fiscal condition
Plan and carry out various analytical studies in the area of budget administration and complete tasks that include high level inter-departmental coordination and cooperation
Recommend new and revised policies and procedures necessary for budget program administration

Minimum Qualifications

Pattern 1: One (1) year of full-time experience as a Supervising Staff Services Analyst;

Pattern 2: Two (2) years of full-time experience as a Staff Services Analyst III;

Pattern 3: Three (3) years of full-time experience as a Staff Services Analyst II;

Pattern 4: Graduation from an accredited college or university with a bachelors degree;ANDDepending upon the option recruited for four (4) years of full-time professional experience performing fiscal work.

Substitution: Additional progressively responsible professional experience performing analytical duties (which require considerable independence performing compiling organizing and evaluating information and prepared reports) in a fiscal area may be substituted for the required education on a year-for-year basis.

Supplemental Information

EXAMINATION INFORMATION
Training & Experience Examination Weighted 100%
The Training & Experience Examination is designed to elicit a range of specific information regarding each candidates knowledge skill abilities and potential to effectively perform the duties relative to the classification. Responses to the questionnaire will be assessed based on pre-determined rating criteria. All applicants must complete the entire examination to receive a score.

To obtain a position on the eligible list candidates must receive a minimum rating of 70% on the examination.

ELIGIBLE LIST INFORMATION
Adepartmental openeligible list will be established for the county of Plumas. The list will be utilized for 12 months after it is established unless the needs of the service and conditions of the list warrant a change in this period.

RETEST PERIOD
Once you have taken the examination you may not retest forSIX (6) MONTHSfrom the established eligibility date.

SPECIAL TESTING ARRANGEMENTS
Special testing arrangements may be made to accommodate applicants for disability military or religious reasons. If you require such arrangements please contact CalHR at orupon notification that your application has been approved. Documentation from medical military school or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination.

APPLICATION DOCUMENTS
If you are using education to meet the minimum qualifications you must attach your transcripts to your application. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be unofficial; official transcripts may be required upon appointment. Please redact birthdates and social security numbers.

EDUCATION DOCUMENTS
If you are using education to meet the minimum qualifications you must attach your transcripts to your application. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be unofficial; official transcripts may be required upon appointment. Please redact birthdates and social security numbers.

GENERAL INFORMATION
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.

MSS reserves the right to revise the examination plan to better meet the needs of the recruitment if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all competitors will be notified.

If you meet the requirements stated on this bulletin you may take this examination. Your performance in this examination will be rated against predetermined rating criteria. All competitors who pass will be added to the eligible list. Meeting the entry requirements does not ensure success in the examination or placement on the eligible list.

General Qualifications: Applicants must possess essential personal qualifications including integrity initiative dependability good judgement the ability to work cooperatively with others and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. As part of the hiring process a background investigation may be required.

ADDITIONAL INFORMATION

Positions may require pre-employment screening including background checks and fingerprinting.
Government agencies accessing US government information which include federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent to the IRS background investigation requirements for access to federal tax information.
Background checks are required and must be repeated every 5 years. Background requirements consist of three components which include fingerprinting citizenship verification and local law enforcement checks.
All Plumas County employees are considered Disaster Service Workers and must take the associated FEMA training.
Recruitments that note continuous under the closing date are subject to close at any time. Applications will not be accepted after a continuous recruitment is closed.
The written exam and oral exam dates will be determined once the recruitment closes.

EQUAL EMPLOYMENT OPPORTUNITY
The Merit System Services program is committed to equal employment opportunity for all regardless of age ancestry color disability (mental and physical) exercising the right to family care and medical leave gender gender expression gender identity genetic information marital status medical condition military or veteran status national origin political affiliation race religious creed sex (includes pregnancy childbirth breastfeeding and related medical conditions) and sexual orientation.

Required Experience:

Manager

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