Staff Product Manager, Integrations
Job Location:
San Francisco, CA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Want to help us help others Were hiring!
GoFundMe is the worlds most powerful community for good dedicated to helping people help each other. By uniting individuals and nonprofits in one place GoFundMe makes it easy and safe for people to ask for help and support causesfor themselves and each other. Together our community has raised more than $40 billion since 2010.
GoFundMe Prohelps nonprofit organizations fundraise more effectively across donation experiences peer-to-peer fundraising and events. Were looking for a Staff Product Manager to own high impact product areas across the supporter and nonprofit admin experience.
Were looking for a rare combination of strong product instincts and deep technical fluency: someone who can think like a platform architect while obsessing over customer outcomes and usability. This role is ideal for a technical PM or engineering leader who has successfully transitioned into product management and thrives in highly cross-functional environments.
Youll partner closely with Engineering Design Customer Success Partnerships Sales and executive leadership to build scalable reliable and extensible integration capabilities that power mission-critical fundraising workflows for nonprofits and enterprise customers.
Candidates considered for this position will be located in or willing to relocate to San Francisco CA. This is a hybrid role with expectations to work from our SF office 3x per week.
The Job
- Own the strategy and roadmap for our integrations ecosystem including Salesforce APIs middleware and platform extensibility
- Lead highly technical product initiatives across integrations platform infrastructure and ecosystem capabilities
- Build scalable reliable and secure integrations that help customers seamlessly manage fundraising workflows and data across systems
- Drive the evolution of our Salesforce integrations ecosystem including Salesforce Nonprofit Cloud (NPC) NPSP AppExchange capabilities APIs and workflow automation
- Shape the future of our platform and API strategy balancing immediate customer needs with long-term architectural investments
- Partner deeply with Engineering to define technical requirements influence system design decisions and deliver robust integration capabilities
- Work cross-functionally with Design GTM Customer Success Partnerships Security Legal and Infrastructure teams to execute effectively
- Act as the voice of the customer by deeply understanding how nonprofits and enterprise organizations manage operational workflows integrations and data ecosystem
- Use qualitative and quantitative insights to inform roadmap prioritization define success metrics and continuously improve customer outcomes
- Collaborate with strategic partners including Salesforce and integration providers to stay ahead of platform capabilities certifications and ecosystem opportunities
- Drive strong execution by transforming ambiguity into clear priorities sequencing work effectively mitigating risk and aligning stakeholders across complex initiatives
- Ensure integrations meet high standards for scalability reliability security privacy and compliance
- Champion your product internally by building alignment clarity and excitement across teams while influencing without direct authority
- Mentor and influence other PMs while contributing to product management best practices across the organization
- Proven track record of building launching and scaling platform or integrations products that drive measurable customer and business impact
- Strong analytical and decision-making skills grounded in data customer insight and sound technical judgment
- Experience partnering closely with Engineering teams to deliver technically sophisticated products at scale
- Deep familiarity with Salesforce integrations APIs workflows objects AppExchange ecosystems and automation tooling
- Strong understanding of APIs middleware integration architectures and platform ecosystems
- Strong AI fluency and demonstrated understanding of emerging AI/LLM capabilities including how AI can be applied to integration workflows automation developer tooling and customer experiences.
- Hands-on familiarity with AI tools and AI-assisted workflows including comfort leveraging AI across product discovery technical planning experimentation and execution
- Exceptional communication skills with the ability to influence senior leadership align teams and drive execution across complex stakeholder groups
- Ability to operate independently manage ambiguity and lead through complexity
- Humility curiosity and a strong bias toward learning and continuous improvement
- A builder mindset with high ownership strong curiosity and a passion for solving complex systems problems
- Bonus: prior engineering experience or an engineering-to-product management career path
- Prior experience as a software engineer or technical architect
- Experience with iPaaS platforms developer ecosystems or enterprise workflow tooling
- Experience working on enterprise SaaS or infrastructure/platform products
- BA/BS in Computer Science Engineering or another technical field
- MBA or background in consulting systems strategy or technical operations
Integrations are foundational to how our customers operate. This role sits at the center of product strategy platform scalability customer workflows and ecosystem expansion. Youll have the opportunity to shape core infrastructure and deliver capabilities that directly impact customer growth retention and operational efficiency at scale.
Why youll love it here
- Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
- Innovative Environment: Work with a diverse passionate and talented team in a fast-paced forward-thinking atmosphere.
- Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
- Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
- Holistic Support: Enjoy financial assistance for things like hybrid work family planning along with generous parental leave flexible time-off policies and mental health and wellness resources to support your overall well-being.
- Growth Opportunities: Participate in learning development and recognition programs to help you thrive and grow.
- Commitment to DEI: Contribute to diversity equity and inclusion through ongoing initiatives and employee resource groups.
- Community Engagement: Make a difference through our volunteering program.
We live by our core values: impatient to be great find a way earn trust every day fueled by purpose. Be a part of something bigger with us!
GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race color religion ethnicity nationality or national origin sex sexual orientation gender gender identity or expression pregnancy status marital status age medical condition mental or physical disability or military or veteran status.
The annual U.S. salary range for this full-time position is $181000 - $271000. The company also offers equity and other benefits to employees including healthcare dental vision life insurance and 401(k) saving addition to this wage there are geolocation differentials that will increase pay depending on the work location. Additionally pay may vary depending on other factors including skills experience education or training. Your recruiter can share more about the specific total compensation package based on your location during the hiring process.
If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process please fill out this accommodation form.
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Depending on your location the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application you are agreeing to our use and processing of your data as required.
Learn more about GoFundMe:
Were proud to partner with an independent public charity to extend the reach and impact of our generous community while helping drive critical social change. You can learn more about activities and impact in their FY 25 annual report.
For recent company news and announcements visit our Newsroom.
Required Experience:
Staff IC
About Company
Start your fundraiser in minutes with tools to help you succeed. GoFundMe is the global leader in crowdfunding, trusted by 100+ million people.
