Staff Engineering Manager, Vault

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade authenticate vault and sell millions of record-setting collectibles all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. Were always on the lookout for talented people to join our growing team.

Our services span collectible trading cards autographs comic books coins video games event tickets and memorabilia. Our subsidiaries include PSA PCGS Beckett SGC and Card Ladder.

Since our founding in 1986 we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana California and offices in New Jersey Texas Florida Japan Shanghai Hong Kong Canada Mexico Germany and France.

As part of our interview process we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles and at our discretion candidates may be asked to participate in an on-site interview as part of the final stages of the process.

We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.

Role Overview

This role leads the software engineering team behind Collectors vault and fulfillment operations the systems that securely store track and ship some of the worlds most valuable collectibles.

As Staff Software Engineering Manager you will manage a team of WMS developers and software engineers with ownership and accountability for the warehouse management system (WMS) its integrations and the vault and fulfillment platforms. Your team owns not only fulfillment workflows but also the vault services that teams across Collectors rely on to submit and withdraw items from the vault. You will own the delivery technical health and growth of the team partnering with product on the roadmap while ensuring the platforms that power physical custody and order fulfillment are reliable scalable and continuously improving. This is a hands-on leadership role for someone who thrives at the intersection of software and physical operations and who can raise the bar on engineering execution while developing the engineers and leads around them.

Remote or hybrid candidates will also be considered. We believe that there is significant value in in-person collaboration. If you live within a 1-hour commuting distance to one of our offices you will be required to be onsite most of the time. This will be discussed further as part of the recruiting process.

What Youll Do

• Lead coach and grow the vault and fulfillment software engineering team including WMS developers responsible for the WMS and its integrations and software engineers responsible for vault and fulfillment services with direct accountability for delivery quality and team health.

• Own the warehouse management system (WMS) its integrations and the fulfillment platform end to end serving as the accountable leader for the reliability roadmap and continuous improvement of these systems.

• Oversee the vault services owned by your software engineers which teams across the company consume to submit and withdraw items held in the WMS and physically stored in the vault ensuring these services are dependable well-designed and easy for partner teams to integrate with.

• Partner closely with product to shape and deliver the vault and fulfillment roadmap while owning the technical health of both platforms including KTLO work operational improvements and long-term platform investments.

• Champion an AI-first approach to engineering applying AI tooling LLMs and agentic workflows to increase team efficiency and speed of delivery.

• Ensure the reliability scalability and security of systems that support high-value physical inventory including item intake chain of custody storage tracking order orchestration picking packing and shipping workflows across the WMS and fulfillment systems.

• Provide architectural guidance and technical judgment across the WMS vault and fulfillment domains reviewing high-level designs and influencing key technical decisions while empowering engineers to own implementation.

• Establish clear ownership operating rhythms and engineering standards including on-call practices incident response and observability that enable the team to execute effectively and independently.

• Drive integration with adjacent Collectors systems (grading marketplace customer-facing platforms) and collaborate across the broader technology portfolio to align on shared platforms and best practices.

• Recruit develop and retain strong engineering talent including mentoring senior engineers WMS developers and future technical leads.

Who You Are

• 10 years of experience in software engineering including 5 years managing software engineering teams (Engineering Manager Senior Manager or equivalent).

• Experience building and operating systems that support physical operations at scale such as fulfillment logistics warehouse management inventory or supply chain platforms or comparable high-reliability customer-facing systems.

• Experience working with AI LLMs and agentic frameworks to boost engineering productivity and quality.

• Strong understanding of modern cloud architectures distributed systems and security fundamentals.

  • 3 years working with AWS services (Lambda RDS DynamoDB MSK OpenSearch S3 SNS SQS) and infrastructure tools (Terraform Docker)

• Track record of partnering effectively with product and operations teams translating operational requirements into robust technical solutions.

• Experience working within a shared platform or portfolio-based technology environments.

• Bachelors degree in Computer Science Engineering or related field preferred or equivalent practical experience.

Salary Range:

The salary range for this position is $190167-$308741. Actual compensation on this range varies based on a variety of non-discriminatory factors including location job level experience and skill set. This role may be eligible for bonuses commissions or other forms of compensation please ask your recruiter for details.

Diversity Statement:
Collectors Universe is an equal opportunity employer. We welcome applications from all qualified candidates regardless of ethnic origin gender religion or belief disability age or sexual orientation (m/w/d).

Reasons To Join Us:

• Health Insurance: All full-time employees are eligible to enroll in Medical Dental and Vision

• Additional Benefits: Full-time employees are eligible for fertility commuter and educational assistance benefits

• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals

• Vacation: All salaried employees are eligible for flexible time-off

• Holiday Pay: All regular full-time employees are eligible for ten company paid holidays

• Employee Discounts: Employees receive discounts on select grading services for approved submissions

• Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs

• Fun Working Environment: Our team members are invited to participate in celebrations holiday events and team building activities

Candidates must be authorized to work in the United States.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Collectors uses e-Verify to validate your ability to work legally in the United States.

We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account Social Security numbers or National IDs nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud please reach out to

We are committed to equal employment opportunity regardless of race color ethnicity ancestry religion national origin gender sex gender identity or expression sexual orientation age citizenship marital or parental status disability veteran status or other class protected by applicable law. We believe that a team that represents a variety of backgrounds perspectives and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need please email

U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process please see our Privacy Notice for U.S. Applicants.

If you are based in California you can read information for California residents here.