Staff Data Analyst
Palo Alto, CA - USA
Job Summary
Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim) while often overlooked is the foundation of the entire industry. Its currently highly manual involving phone calls faxes and gut instinct costing tens of billions of dollars a year. We can do better.
At Assured we provide large insurers with the software solutions they need to win in a modern technology-driven world. From self-service claim-filing software to backend fraud detection were the engine that powers claims processing for some of the largest insurers in the world.
The challenges we face are deep and diverse from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments life at Assured is dynamic collaborative and rewarding.
Great decisions arent built on intuition alone theyre built on data.
As a Staff Data Analyst youll partner with teams across the organization to transform data into meaningful insights that drive smarter decisions. Youll help leaders understand business performance identify opportunities for improvement and measure the impact of strategic initiatives.
The best analysts dont just report what happened they help teams understand why it happened and what to do next. Thats the kind of impact were looking for in this role.
Some of the Problems Youll Solve:
Which initiatives create the greatest impact
Design and analyze experiments pilots and performance evaluations that separate signal from noise and support confident decision-making.
How healthy is the business
Build dashboards and reporting that provide leaders with visibility into operational performance customer outcomes and organizational health.
What trends should we be paying attention to
Analyze data across multiple sources to identify patterns emerging opportunities risks and areas for improvement.
What behaviors drive successful outcomes
Use segmentation cohort analysis and behavioral data to understand customers users or operational processes and identify opportunities to improve results.
How can data guide better decisions
Partner with stakeholders across departments to answer high-impact business questions evaluate tradeoffs and provide analytical recommendations.
What should we be measuring that we arent today
Improve data quality instrumentation and reporting by identifying gaps in existing data collection and helping teams capture the information needed to make informed decisions.
How Youll Make an Impact:
Build confidence in business decisions by designing analyses and communicating insights that help teams understand what is working and what isnt.
Turn data into strategic direction by uncovering trends identifying opportunities and providing actionable recommendations.
Create visibility into organizational performance through dashboards reporting and metrics that stakeholders rely on every day.
Partner with cross-functional teams to frame business problems evaluate options and ensure decisions are supported by data.
Develop meaningful metrics and reporting frameworks that enable teams to consistently measure success and track progress over time.
Identify opportunities to improve business processes customer experiences and operational efficiency through thoughtful analysis.
Bring clarity to complex problems by asking the right questions exploring the data and delivering insights that move the business forward.
Youll Probably Thrive Here If You:
Use data to drive decisions.
You have a track record of solving complex business problems through thoughtful analysis and influencing decisions with data.
Have strong analytical fundamentals.
SQL is a core part of your toolkit and youre comfortable working with large datasets to uncover meaningful insights.
Think beyond reporting.
You dont just build dashboards you investigate root causes identify opportunities and recommend actions.
Communicate with clarity.
You can explain analytical findings to both technical and non-technical audiences and help stakeholders make informed decisions.
Enjoy solving ambiguous problems.
Youre comfortable starting with a business questionnot a predefined reportand determining what data analyses or metrics are needed to answer it.
Adapt quickly to new tools and technologies.
You enjoy learning new platforms and approaches and focus on solving problems rather than relying on a specific technology stack.
Bring experience with modern analytics tools.
Experience with SQL Python R Tableau Power BI Looker AWS Snowflake Databricks or similar analytics platforms is a plus but not required. Great analysts learn new tools. Great critical thinking is harder to teach.
Benefits:
Competitive Compensation: Competitive salary and equity packages for all employees
Healthcare Plan: Platinum medical dental and vision
Free life insurance: Including long-term disability & short-term disability
Unlimited PTO: Uncapped vacation days & paid holidays
Family Leave: Maternity & paternity
401(k) Contribution: Assured contributes 3% of your income even if you dont contribute
WFH Benefits: Lunch on us 2x/week monthly phone stipend & other home office perks
Health FSAs & HSAs: Pre-tax accounts for out-of-pocket medical expenses
Team events & Offsites: Were remote but we regularly get together
**We have been made aware of individuals falsely posing as recruiters from Assured Insurance Technologies Inc. Please note that we only contact candidates from official @ email addresses and all interviews are conducted through verified company channels. If you are unsure whether a message is legitimate please contact us directly at before sharing any personal information**
Our Commitment:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin sex gender gender expression sexual orientation age marital status veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process perform essential job functions and receive other benefits and privileges of employment. Please contact us to request accommodation.
Required Experience:
Staff IC
About Company
Assured provides P&C carriers with solutions to digitally ingest, service, and process claims.