Staff Assistant

Organizational Summary:

The USF Psychology Department is home to approximately 3000 undergraduate and 100 graduate students. Our department also includes 6 administrative staff 6 academic advisors and over 50 core affiliated and emeritus faculty members. We are one of the largest departments in the College of Arts and Sciences.

Position Summary:

This position serves as a primary point of contact for faculty staff students and visitors while assisting with departmental communications graduate program support clinic operations event coordination and general office functions. The role requires strong organizational skills attention to detail excellent customer service and the ability to manage multiple responsibilities in a dynamic academic environment.

• Provide administrative support for departmental operations serving as a primary point of contact for faculty staff students and visitors while responding to inquiries and assisting with daily office functions.
• Support graduate education and student services activities including graduate admissions processes Clinical Area graduate student externship placement tracking open house events placement fairs and related recruitment initiatives.
• Provide administrative support for departmental clinic operations including maintaining records assisting visitors and supporting clinic-related activities and documentation requirements.
• Coordinate departmental communications and information distribution including creating announcements flyers promotional materials and maintaining departmental calendars and related communications.
• Assist with departmental reporting accreditation and compliance activities including annual APA review support and maintenance of Clinical Activity Monitoring (CAM) and Continuing Education Unit (CEU) documentation.
• Coordinate and provide backup support for departmental administrative functions including space management activities building and key access requests exam copy preparation and scanning services visitor parking passes and other operational needs.
• Process and distribute incoming and outgoing mail coordinate document shredding services and maintain departmental records and files.
• Submit and track maintenance requests and work orders and coordinate with university service providers to ensure timely resolution of facility-related issues.
• Assist with planning preparation and logistical support for departmental meetings events recruitment activities and special programs.
• Manage departmental social media accounts and assist with the creation scheduling and distribution of content to support departmental communications and outreach efforts.
• Perform specialized administrative duties required to support departmental operations while exercising independent judgment within established policies and procedures.
• Maintain effective working relationships with faculty staff students vendors and external stakeholders.
• Perform other duties as assigned in support of the mission and functions of the Department of Psychology.

Minimum Qualifications:

This position requires a high school diploma or equivalent with two or more years of experience in an office or administrative support position. College or other relevant post-secondary coursework may substitute for the experience requirement on a year for year basis. Testing may be required to assess competency on word processing software.

Degree Equivalency Clause: Four years of direct experience for a bachelors degree.
Senate Bill 1310- The Florida Senate ( is conditional upon meeting all employment eligibility requirements in the U.S.
SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required not to exceed:
(a) Two years of direct experience for an associate degree;
(b) Four years of direct experience for a bachelors degree;
(c) Six years of direct experience for a masters degree;
(d) Seven years of direct experience for a professional degree; or
(e) Nine years of direct experience for a doctoral degree
Related work experience may not substitute for any required licensure certification or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
Minimum Qualifications that require a high school diploma are exempt from SB 1310.

Preferred Qualifications:

• Strong interpersonal and customer service skills.
• Proficiency in Microsoft Office Suite including Word Excel and Outlook.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple tasks prioritize responsibilities and meet deadlines.
• Experience working in a higher education healthcare clinical or academic environment.
• Experience coordinating events communications or social media platforms.
• Ability to work independently while collaborating effectively with faculty staff and students.