Staff Assistant II Part-Time Fire
Job Location:
Gwinnett County, GA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
- Class Summary
- **This is a part-time position with a maximum of 1508 hours per year and is not eligible for paid holidays leave or benefits.**
Job Description
The Staff Assistant II-Part-Time position will perform a wide range of administrative and office support activities. This position is within the Business Services Finance Section of GCFES which is responsible for EMS billing and processing invoices for payment. Will need to have daily interaction with ambulance transport and patients regarding payment of EMS services along with outside vendors. The position also processes records requests that may contain Protected Health Information (PHI) and requires adhering to HIPAA regulations and confidentiality. Responsible for handling a variety of clerical tasks including answering phones and emails filing preparing documents processing invoices for payment assisting patients with payments and maintaining records. Additionally the position also performs data entry and provides customer support by researching and/or providing information to the public and other departments. The role also serves as a point of contact between the Fire Department utility companies vendors and the public to ensure clear communication and efficient resolution of requests. Strong organizational skills attention to detail and excellent customer service are essential for success in this position.
Essential Duties- Answer phone calls and emails providing information and directing inquiries.
- Process and pay invoices including utility bills.
- Assist patients with credit card payments over the phone in accordance with county policies Process attorney requests as well as production of document requests accurately and in a timely manner.
- Enter and maintain accurate utility usage data in spreadsheets and the Energy Cap program.
- Serve as a liaison between the Fire Department and utility companies to resolve billing or service issues.
- Provide general office support to the Business Services - Finance section as needed.
17.50/hr
Minimum Qualifications- High School Diploma or G.E.D;AND
- One (1) year of administrative support or related office experience.
- Or anequivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
Preferred Qualifications in addition to the above minimum qualifications- Experience in data entry and finance while using: Microsoft Word & Excel etc.
For more information about this department pleaseclick here. - Additional Information
About Gwinnett County
Welcome to Gwinnett County Government
Gwinnett County Government is an award-winning employer that believes in investing in its employees by providing corporate level benefits a wellness program professional development opportunities career advancement and more
Careers with impact
Gwinnett County sets the standard as a dynamic vibrant community where all people can enjoy economic opportunities safe neighborhoods plentiful greenspace and recreational facilities. We are committed to hiring those who share our dedication to making life better for our residents and business owners. The culture of superior service that our employees have created reflects that standard and helps staff residents and stakeholders remain vibrantly connected.
Exceptional benefits
Working for Gwinnett County comes with exceptional benefits including health coverage a robust wellness program (Spouses can participate too!) onsite employee wellness center longevity pay tuition reimbursement and more. The value of Gwinnett County benefits can be up to 49 percent of an individuals total compensation.
World-class community
More than a million residents make up Gwinnetts diverse community. The County is located just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Georgia Highway 316 reduces travel time to the University of Georgia to 25 minutes.
Gwinnett County is an award-winning employer!
- Atlantas Healthiest Employer by Atlanta Business Chronicle
- Green Communities Platinum Certification for Gwinnett County from the Atlanta Regional Commission
- Top 100 Healthiest Workplaces in America by Springbuk and PR NewsWire and more!
Vision
Gwinnett is the preferred community where everyone thrives!
Mission
Gwinnett proudly supports our vibrantly connected community by delivering superior services.
Values
Integrity: We believe in being honest building trust and having strong moral principles.
Accountability: We believe in stewardship transparency and sustainability.
Equity: We believe in fairness and respect for all.
Inclusivity: We believe in engaging embracing and unifying our communities.
Innovation: We believe in continual adaptation of technology process and experience.
Hiring Process
Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process please click the links below:Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer we prohibit discrimination on the basis of genetic information (including sex) race color national origin (including ancestry) gender (identity and expression) sexual orientation age marital status familial status (including pregnancy) disability military or veteran status religion political affiliation immigration status homeless status or any other category protected by law.
Reasonable accommodations for qualified individuals with disabilities may be requested. If you need an accommodation during the application interview or testing process contact Human Resources at 770.822.7915 or This email is only for accommodation requests; for questions related to job postings use
Required Experience:
Staff IC
