SRE Consultant
Job Location:
Phoenix, AZ - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
SRE Consultant
**Job Title: SRE Consultant** **Location: Phoenix** **Responsibilities:** - Implement Business Support vision and ongoing strategic development. - Product ownership of a single ticketing solution and self-service tooling leveraging ChatGPT. - Implementation and full change management of proposed Business Support process. - Partner with stakeholders to define SLAs SOPs etc. - Provide quarterly stakeholder leadership updates. - Facilitate and coordinate AI enablement throughout the process. - Coordinate/project management of select issues to closure. - Manage stakeholder change and track potential workarounds. - Audit and validate feedback loop from issues to training overview and FAQ materials. - Conduct issue trend analysis for future preventative action.
Required Experience:
Junior IC
