Sr Workday Education Field Solutions Manager
Pleasanton, CA - USA
Job Summary
Your work days are brighter here.
Were obsessed with making hard work pay off for our people our customers and the world around us. As a Fortune 500 company and a leading AI platform for managing people money and agents were shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join youll feel it. Not just in the products we build but in how we show up for each other. Our culture is rooted in integrity empathy and shared enthusiasm. Were in this together tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether youre building smarter solutions supporting customers or creating a space where everyone belongs youll do meaningful work with Workmates whove got your return well give you the trust to take risks the tools to grow the skills to develop and the support of a company invested in you for the long haul. So if you want to inspire a brighter work day for everyone including yourself youve found a match in Workday and we hope to be a match for you too.
About the Team
The Workday Education In Market team is the bridge between Workdays training and enablement resources and the customers and partners who rely on them. We work closely with customer- and partner-facing teams across Workday including Account Executives Customer Success Managers Partner Managers and Consultants to ensure that every customer and partner can access the right training for their role. We also partner directly with customers and partners to set them up for long-term success with Workday.Our team is truly global spread across multiple countries and time zones. We are a close-knit group that values genuine connection. We make the most of every moment together whether that means collaborating on a new initiative or simply checking in on how everyone is doing. If you enjoy meaningful work with a team that prioritizes both impact and people this is a great place to be.
About the Role
As a Senior Workday Education Field Solutions Manager you will play a central role in shaping how Workdays partners and external training organizations experience our education and training programs. You will serve as the go-to training resource for North America partners and Global System Integrator (SI) partners advising internal teams and engaging directly with partners to ensure Workday Education solutions are adopted thoughtfully and effectively.
A major focus for this role will be guiding the responsible adoption of Workdays new training offerings for partners. You will help ensure these offerings are positioned and used appropriately across the partner addition you will help expand Workday training beyond the existing ecosystem by identifying and onboarding external organizations such as higher-education institutions nonprofits staffing firms and third-party training companies that can prepare people outside of the Workday customer and partner community for training and certification.
In this role you will be responsible for:
- Serving as the primary education and training point of contact for North America partners and Global System Integrator (SI) partners
- Advising internal customer- and partner-facing teams on appropriate Workday Education solutions for partners and external training organizations
- Identifying engaging and onboarding new external organizations including higher-education institutions nonprofits staffing firms and third-party training companies to use Workday Education resources to develop Workday talent outside of the existing customer and partner community
- Managing and strengthening relationships with existing authorized organizations that provide Workday training to the general public
- Monitoring partner and external-organization needs adoption outcomes and feedback to identify opportunities to improve program effectiveness
- Gathering and synthesizing feedback on Workday Education content resources and learning experiences and communicating actionable insights to content teams
- Partnering cross-functionally with Sales Customer Success and Partner Managers to align education programs with business and ecosystem needs
- Helping grow a high-quality Workday talent pipeline by increasing access to relevant training and certification pathways
About You
Basic Qualifications
- 7 years of experience in partner management customer success field operations enablement or a related customer- or partner-facing role within SaaS or enterprise software environments
- Experience managing relationships with customers partners or other external organizations across multiple geographies
Other Qualifications
- Experienced in relationship management with the ability to establish maintain and strengthen partnerships with customers partners and external organizations including understanding their needs resolving issues and building trust and loyalty over time
- Experienced in leading complex cross-functional programs or initiatives from planning through delivery with the ability to coordinate across multiple teams and functions to align education programs with broader business goals
- Skilled in communication and presentation with the ability to convey ideas clearly and effectively to a range of internal and external audiences adapting your style to engage field teams partner organizations and leadership alike
- Proficient in assessing the needs of diverse groups and recommending practical learning and enablement solutions with the ability to match the right training approach to each organizations readiness and goals
- Well-organized with sound judgment and the ability to manage multiple priorities in a fast-moving environment while maintaining attention to detail and follow-through
- Effective at working with distributed global teams with experience collaborating across time zones geographies and organizations to drive alignment and results
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidates compensation offer will be based on multiple factors including but not limited to geography experience skills job duties and business need among other things. For more information regarding Workdays comprehensive benefits please click here.
Primary Location:
Our Approach to Flexible Work
With Flex Work were combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections maintain a strong community and do their best work. We know that flexibility can take shape in many ways so rather than a number of required days in-office each week we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers prospects and partners (depending on role). This means youll have the freedom to create a flexible schedule that caters to your business team and personal needs while being intentional to make the most of time spent together. Those in our remote home office roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
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Required Experience:
Manager
About Company
Seamlessly manage your people, money, and agents on an open, unified platform with AI at the core. It’s a new work day.