Sr. Technician Data Center Services

Requisition Number: 106871

Sr. Technician Data Center Services

Location: This role is fully onsite in Fort Worth TX

Shift: 9:00am - 5:30pm CST

Salary: $28/hr

Insight at a Glance

14000 engaged teammates globally

$8.2 billion in revenue in 2025

Certified as a Great Place to work in 9 Countries in 2025

Fortune 500 Company (No. 447) in 2025

Received 25 industry and partner awards in the past year

$1.4M total charitable contributions in 2024 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud data AI cybersecurity and intelligent edge we guide organizations through complex digital decisions.

About the role:

The Senior Technician supports advanced integration deployment operation maintenance and troubleshooting activities across Insight lab and data center environments. This hands-on role independently executes complex build plans performs server and network configuration manages firmware and software baselines implements approved VLAN changes validates infrastructure health and resolves technical issues while maintaining safety security quality and customer requirements.

The Senior Technician serves as a technical escalation point and work leader for technicians and associate engineers. The role coordinates daily technical activities verifies work quality improves procedures supports customer acceptance and helps develop repeatable capabilities for high-density and artificial intelligence infrastructure rack builds.

Key Responsibilities:

Lab and Data Center Operations

• Lead and perform staging integration installation relocation maintenance decommissioning and inventory activities for servers storage networking accelerators racks and supporting infrastructure.
• Interpret engineering designs rack elevations bills of materials cabling diagrams implementation plans and customer requirements; identify risks or discrepancies before execution.
• Coordinate daily technical work sequencing access tools materials and handoffs to meet schedule and quality commitments.
• Maintain asset serial-number rack-position port cable power firmware configuration and test-result records throughout the lifecycle.
• Support incident response preventive maintenance remote-hands requests equipment replacement root-cause investigation and service restoration.

Server Storage and Platform Configuration

• Configure BIOS/UEFI management controllers processors memory storage RAID network adapters host bus adapters accelerators boot settings operating systems and hypervisors according to approved standards.
• Independently diagnose hardware boot storage operating-system management plane compatibility and performance issues using vendor and platform tools.
• Execute diagnostics burn-in health checks resiliency tests and customer acceptance procedures; analyze results and drive corrective action.
• Perform component installation and replacement while observing electrostatic discharge torque airflow compatibility and warranty requirements.

Network IOS Firmware and VLAN Management

• Stage configure back up upgrade validate and recover network switches and related devices using approved IOS or equivalent vendor software.
• Apply coordinated firmware baselines across servers management controllers storage devices adapters switches power equipment and supported peripherals.
• Verify compatibility dependencies image integrity boot variables licensing startup and running configurations management reachability and post-change health. Implement approved VLAN access-port trunk permitted-VLAN native-VLAN port channel and management-network changes.
• Prepare and follow change plans peer-review requirements maintenance windows validation criteria evidence standards and rollback procedures.
• Troubleshoot switching routing adjacency transceiver fiber copper cabling addressing link aggregation and management connectivity issues within assigned scope.

AI and High-Density Rack Builds

• Lead hands-on assembly and integration of AI infrastructure racks containing GPU accelerated compute high-speed Ethernet or InfiniBand networking storage management switches power distribution telemetry and associated cabling.
• Verify rack elevations weight distribution rail installation equipment placement cable routing labeling service clearances airflow and bill-of-material accuracy.
• Coordinate power-readiness checks feed and power-distribution-unit mapping redundancy validation load awareness grounding requirements and documented power-on sequencing.
• Support cooling-readiness and environmental validation for high-density equipment including airflow controls and liquid-cooling procedures when trained and authorized.
• Apply rack-wide configuration and firmware baselines; validate management access fabric connectivity storage paths time synchronization telemetry hardware health thermal performance and resiliency.
• Lead rack-level burn-in and acceptance testing collect evidence resolve defects and prepare systems for customer review and deployment.
• Help develop repeatable AI build standards automation inputs checklists test plans lessons learned and capacity requirements.

Technical Leadership and Continuous Improvement

• Serve as an escalation resource for technicians and associate engineers; provide hands-on coaching work direction and knowledge transfer.
• Review completed work for technical accuracy documentation quality safety security and adherence to approved procedures.
• Coordinate with engineering project management logistics quality security facilities vendors and customers to resolve blockers and manage dependencies.
• Create and maintain standard operating procedures work instructions troubleshooting guides checklists and technical knowledge articles
• Identify opportunities to improve quality cycle time automation tooling material flow observability and first-pass yield.
• Communicate status risks incidents defects and resource needs clearly to technical and operational stakeholders.

Quality Security and Safety

• Follow Insight policies customer controls change-management practices manufacturer requirements and applicable site procedures.
• Protect customer data credentials configuration files software images and confidential information using approved access and media-handling practices.
• Maintain chain of custody and complete audit-ready records for assets changes configurations testing exceptions and remediation.
• Enforce electrostatic-discharge controls lifting and material-handling practices electrical safety personal protective equipment and lockout/tagout requirements where applicable.
• Stop and escalate work when requirements are unclear conditions are unsafe authorization is missing or the change exceeds assigned authority.

What were looking for:

• Associate degree in computer science information technology electronics networking engineering technology or a related field; equivalent technical certifications and relevant experience may be considered.
• Three or more years of progressive hands-on experience supporting enterprise servers networks data centers integration labs or comparable technical environments. Demonstrated experience independently configuring upgrading testing troubleshooting and documenting enterprise hardware and infrastructure.
• Working knowledge of server architecture out-of-band management RAID and storage operating systems virtualization Ethernet TCP/IP subnetting VLANs access and trunk ports and structured cabling.
• Experience executing controlled IOS software firmware and configuration changes with backup validation evidence and rollback procedures.
• Ability to read rack elevations wiring diagrams bills of materials implementation plans technical manuals and change records.
• Demonstrated ability to coordinate work mentor less-experienced teammates manage competing priorities and communicate technical issues clearly.
• Ability to satisfy applicable background customer-site security and access requirements.

Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger heart and harmony to Insight your potential will be met with continuous opportunities to upskill earn promotions and elevate your career.

But what really sets us apart are our core values of Hunger Heart and Harmony which guide everything we do from building relationships with teammates partners and clients to making a positive impact in our communities.

Join us today your ambITious journey starts here.

Insight is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status sexual orientation or any other characteristic protected by law.

When you apply please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight we celebrate diversity of skills and experience so even if you dont feel like your skills are a perfect match - we still want to hear from you!

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate and recruiters or agencies who submit candidates for this position without a prior written vendor agreement will not be eligible for any form of compensation even if the candidate is hired.

Insight is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status sexual orientation or any other characteristic protected by law.

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate and recruiters or agencies who submit candidates for this position without a prior written vendor agreement will not be eligible for any form of compensation even if the candidate is hired.

Posting Notes:Fort WorthTexas (US-TX)United States (US)IT Infrastructure & Support NoneUS - Fort Worth TX