Sr. Technical Program Manager, PXT Central Science

The Central Science Team within Amazons People Experience and Technology org (PXTCS) uses economics behavioral science statistics and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives well-being and the value of work to Amazonians. We are an interdisciplinary team which combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal.

PXTCS is seeking a Sr. Technical Program Manager (TPM) to own and drive large critical programs that span multiple teams and organizations at Amazon. You will manage complex technical programs involving machine learning models and artificial intelligence systems that improve employee experience for over 1.5 million Amazonians worldwide.

The program areas our team leads apply technology and data-driven insights to enhance all aspects of work for employees and managers including benefits compensation recruiting voice of employee management practices and organizational culture. You will coordinate cross-functional engineering product data science and business teams to successfully deliver these programs. This involves developing detailed plans schedules milestones and risk mitigation strategies.

You will identify dependencies and enable seamless collaboration between engineering and science teams building the AI/ML models product managers defining requirements data scientists providing insights and business stakeholders across Amazons employee services. Continuously monitoring progress highlighting roadblocks early and developing contingency plans will be critical. You will lead communication across various levels including providing executive visibility into these high-impact programs.

You will work closely with senior business partners and our interdisciplinary team of data scientists economists and engineers to create positive employee experiences through innovative technology at Amazons scale. Mentoring and developing more junior TPMs is also expected.

This is a unique opportunity to shape the future of work at Amazon through AI/ML technology and data-driven insights. Ideal candidates will have experience with large scale data platforms and working with large/unstructured data sets. If you are passionate about driving cross-functional cross-team innovation with large-scale impact we would love to hear from you.

Key job responsibilities
- Managing the lifecycle of complex cross-functional programs.
- Focus on managing a single product in a critical technology area and/or managing larger initiatives that span organizations or geographies in support of broader customer service business objectives.
- Responsible for the delivery of large and complex projects ensuring successful execution and completion.
- Contribute to and develop OP1/OP2 narratives and take ownership of organizational goals.
- Accountable for developing and implementing overall strategy and driving teams inside and outside of the organization to deliver results.
- Define programs (including mission vision and tenets) set objectives analyze data drive improvements that are quantified with metrics and influence resource allocation.

About the team
Amazons People Experience and Technology Central Science (PXTCS) team uses economics behavioral science statistics machine learning applied science and Generative AI to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives well-being and the value of work to Amazonians. We are an interdisciplinary team which combines the talents of science engineering and UX to develop and deliver solutions that measurably achieve this goal.

- 5 years of technical product or program management experience
- 4 years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules

- 5 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
- Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
- Experience working directly with engineering teams

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at VA Arlington - 148700.00 - 201200.00 USD annually
USA WA Bellevue - 148700.00 - 201200.00 USD annually