Sr Systems Reliability Engineer
Overland Park, KS - USA
Job Summary
At T-Mobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant employee stock purchase plan 401(k) and access to free year-round money coaches. Thats how were UNSTOPPABLE for our employees!
Are you ready for the next chapter in your Uncarrier journeyThe Sr. System Reliability Engineer (SRE) guides and mentors other SREs and improves and protects the software and systems behind all of T-Mobiles IT services including management of scalability availability latency performance security and capacity and delivering software faster better and cheaper. From designing & maintaining CICD Pipelines to building the next generation of T-Mobile applications on cloud native platforms the SREs enable great customer experience and product innovation by continuous improvement of operational support.
We pride ourselves on encouraging a culture of innovation advocating for agile methodologies and promoting transparency in all that we do. Join us in embodying the spirit of the Un-carrier and make a tangible impact!
The Compliance Campaign Management (CCM) team within T-Mobiles Identity Security and Access Management (ISAM) organization is leading a major transformation in logical access compliance. What was once a predominantly manual User Access Review process is rapidly evolving into a sophisticated automation-driven platform powered by cloud technologies APIs workflow orchestration and artificial intelligence.
Our team designs and builds solutions using Power Platform Azure DevOps Pipelines Microsoft Graph APIs and AI-powered automation to streamline compliance operations while expanding risk visibility across the enterprise. Every innovation we deliver helps reduce manual effort strengthen control effectiveness and improve audit readiness.
As a Senior Systems Reliability Engineer (SRE) you will play a critical leadership role in shaping and operating the platform that powers this transformation. CCM is building an environment where human expertise and AI agents work side by side to execute compliance operations with greater speed consistency and precision. You will own the reliability scalability observability and continuous improvement of this compliance automation ecosystem ensuring it remains highly available performant secure and audit ready as it grows across the enterprise.
This is more than a traditional operations role. Youll drive engineering excellence across the platform establish reliability standards champion automation-first practices and lead efforts to improve resilience monitoring incident response and operational maturity. Working closely with software engineers compliance experts security teams and AI-enabled solutions youll help define the next generation of compliance operations and governance technology.
Join a team thats not just supporting compliance but engineering the future of access governance. Youll have the opportunity to solve complex enterprise-scale challenges influence strategic technology decisions mentor engineers and help build intelligent automation capabilities that redefine how access risk is identified reviewed and remediated at T-Mobile. If youre energized by the intersection of cloud engineering automation AI cybersecurity and operational excellence this is your chance to make a measurable impact on one of the companys most innovative compliance modernization initiatives.
Why This Role Is Unique
Lead the reliability strategy for a rapidly growing compliance automation platform.
Partner with engineers compliance professionals and AI solutions to modernize access governance.
Build and enhance observability resilience and automation across cloud-native services and integrations.
Influence the operational foundations of an environment where AI agents and human operators collaborate to execute critical compliance functions.
Drive enterprise-scale outcomes that improve security reduce risk and strengthen audit readiness across T-Mobile.
Job Responsibilities:
Utilize DevOps automation tools to enhance continuous integration and continuous delivery pipelines for non-production environments
Manage environments through automated server provisioning and pipeline configuration to support virtual machines
Deliver software improvements that increase availability scalability latency and efficiency of IT services
Create andmaintaindashboards for continuous monitoring and health checks to improve service quality in non-production environments
Contribute to software delivery process improvements including cloud enablement and microservices containerization
Mentor and guide systems reliability engineers and vendor resources to support team development and performance
Also responsible for other duties/projectsassigned by business management as needed
Architects scalable modular automation frameworks that allow compliance workflows to expand across new control types compliance frameworks and operational domains without re-engineering maintainingconsistent audit-defensible output quality at increasing throughput.
Designs automated validation and accuracy verification patterns across agent and workflow pipelines ensuring repeatable measurable output quality thatsupports continuous improvement operational agility and audit readiness at scale.
Education and Work Experience:
Bachelors Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)
4-7 years relevant experience. (Required)
Experience working in an Agile and DevOps environment. (Required)
Experience in one or more of: C C# Java Perl Python Go or scripting experience in Shell and Perl. (Required)
Experience in Continuous Integration/Continuous Delivery tools suchasJenkinsCloudbees etc. and other automation tools. (Required)
Experience with DevOps tools suchasAnsible Chef Puppet etc. Experience in Docker Kubernetes etc. is preferable. (Preferred)
Experience in APMtoolslikeAppDynamics loggingtools like Splunk. (Required)
Experience working in a cloud environment (public/private). (Required)
Experience in migrating to cloud or cloud nativeenvironmentsis preferable. (Preferred)
Required KnowledgeSkillsand Abilities:
Pythonorcomparableprogramminglanguageexperience
Red Hat Ansible or comparable orchestration technologies
Automation Architecture and Scalable Framework Designexperience
Platform Engineering and Reusable Pipeline Design
Preferred KnowledgeSkillsand Abilities:
Agentic workflow design orchestration and operational governance
Automated testing and output validation framework design
Human-in-the-loop system architecture for regulated workflows
API-first integration architecture for enterprise-scale automation platforms
Compliance or regulatory workflow automation in identity access or financial controls environments
- At least 18 years of age
- Legally authorized to work in the United States
Travel:
Travel Required (Yes/No): Yes
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
Base Pay Range: $98500 - $177700Corporate Bonus Target: 15%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidates actual pay will be based on various factors such as work location qualifications and experience so the actual starting pay will vary within this range.
At T-Mobile employees in regular non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employees eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location T-Mobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave family building benefits back-up care enhanced family support childcare subsidy tuition assistance college coaching short- and long-term disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary long-term care insurance. We dont stop there - eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about T-Mobiles amazing benefits check out.Never stop growing!
As part of the T-Mobile team you know the Un-carrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!
T-Mobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling 1-. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Required Experience:
Senior IC