Sr. Systems Administrator

Were Tovala a food-tech company reinventing home cooking to save consumers time. Through an innovative combination of hardware software and fresh food delivery we make it incredibly simple for anyone to prepare and enjoy delicious home-cooked meals without sacrificing time to do whatever matters to them. Through our superior technology product experience and food quality we have separated Tovala from the busy pack of other meal delivery the process weve amassed a loyal rapidly growing following and our retention product engagement and customer NPS are all best-in-class. Weve raised over $100mm from great investors like Left Lane Capital Origin Ventures Y Combinator and Comcast Ventures and have invested strongly in building a unique culture that fosters growth personal development and camaraderie.

Position Summary

As our Senior Systems Administrator youll play a foundational role in shaping and operating Tovalas internal IT environment. Youll own the systems tools and processes that keep our employees productive secure and connected while helping us build a scalable modern IT function that supports a growing business.

This is a highly hands-on individual contributor role for someone who enjoys solving a wide variety of technical challengesfrom helping an employee troubleshoot a laptop issue to designing endpoint management standards administering network infrastructure evaluating new tools and strengthening our security posture. Youll have significant ownership over the direction of our corporate IT environment and partner closely with Engineering leadership to make thoughtful decisions about the systems and technologies that support our teams.

This is a contract-to-hire opportunity. Were looking for someone who can establish the right technical foundation and operational maturity to support Tovalas long-term IT strategy with the opportunity to transition into a full-time role as those capabilities are established.

How you will spend your time at Tovala:

• Serve as the primary point of contact for employee IT support resolving a wide range of hardware software networking and account issues while delivering an outstanding support experience.

• Administer and maintain our corporate endpoint environment across macOS iOS Windows and Linux devices ensuring systems remain secure compliant and up to date.

• Evaluate select implement and operate modern endpoint management device management endpoint detection and response (EDR/XDR) patch management and related IT administration tools.

• Develop scalable processes for device provisioning inventory management onboarding offboarding lifecycle management and hardware refreshes.

• Own administration of Tovalas corporate network infrastructure including Ubiquiti switches wireless networks firewalls VPN technologies conferencing equipment and connectivity across multiple office locations.

• Partner with Engineering leadership to plan network improvements evaluate vendors and evolve our IT infrastructure as the company grows.

• Own our endpoint security program including endpoint protection incident response security monitoring and remediation of endpoint-related threats.

• Manage Google Workspace administration identity management email security and secure access to company systems.

• Administer our identity and access management tools and evolve our practices to improve security and employee experience.

• Manage relationships with IT vendors and technology partners helping evaluate products negotiate renewals and ensure were getting the most value from our investments.

• Create clear documentation and standard operating procedures that improve consistency and enable future growth.

• Partner with Engineering leadership on broader cybersecurity initiatives infrastructure planning and long-term IT strategy.

• Continuously identify opportunities to improve reliability security automation and the overall employee technology experience.

• Administer and maintain on-premises Linux servers provisioning patching hardening monitoring backups and troubleshooting to keep internal infrastructure reliable and secure.

• Maintain and improve CI/CD pipelines used to deploy and manage internal systems automating builds testing and releases to increase reliability and reduce manual work.
  
  

About You

• 7 years of experience administering corporate IT environments in a Systems Administrator Senior Systems Administrator or similar role.

• Experience supporting macOS Linux and Windows endpoints at scale including MDM patch management endpoint security and device lifecycle management.

• Hands-on experience administering on-prem Linux servers (Ubuntu/Debian) including CLI shell scripting networking hardening and infrastructure automation/CI/CD.

• Experience evaluating selecting implementing and administering IT platforms rather than only operating established tooling.

• Strong networking experience across firewalls switches wireless VPNs and office connectivity; Ubiquiti/UniFi experience strongly preferred.

• Experience administering Google Workspace or similar identity platforms with knowledge of IAM email security EDR/XDR and security best practices.

• Experience responding to endpoint security incidents and partnering on broader security initiatives.

• Strong troubleshooting skills across hardware operating systems networking identity and SaaS with a customer-first approach to employee IT support.
  Experience managing technology vendors and technical purchasing decisions with the organizational skills to balance day-to-day support and longer-term infrastructure projects.

• Excellent written and verbal communication skills including the ability to build trust with employees and explain technical concepts to technical and non-technical audiences.
  
  

The values we hold dear

• Put the Team First- we operate with resolve and humility to do whats best for the broader team

• Get S#!t Done (Well)- We celebrate all employees for delivering high-impact work

• Connect the Dots- We engage with curiosity to learn how our work impacts others at the company

• Be Direct- We share our perspective openly and directly even when its difficult

• Embrace the Obstacles- We rise to meet challenges with a sense of urgency resolve and optimism

• Champion the Customer- We prioritize our customer in all of our decisions
  
  

At Tovala were committed to building a workplace that represents a variety of backgrounds skills and perspectives and do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status. Everyone is welcome here!