Sr. Supply Chain Manager — IXD S&OP Execution, Supply Chain Execution Team (L6)
Austin, TX - USA
Department:
Job Summary
The S&OP Execution Senior Supply Chain Manager owns the answer to: (1) did we execute the plan (2) if not why and what do we do about it right now This role is the single-threaded owner of Week 0 receipt execution for the IXD network driving real-time operational decisions that directly impact backlog health labor utilization and downstream fulfillment speed.
This is a high-visibility high-autonomy role operating at the intersection of planning and operations. You will own the execution attribution framework decomposing receipt misses into root causes (low work density hours CPLH) identifying systemic patterns and driving corrective action within shift. You will operate across Site Operations IPEX Scheduling ICT (Control Tower) PPT and SCE Planning to close gaps between plan and actual performance across 50 IXD fulfillment centers.
The ideal candidate is a strong operator who thrives in ambiguity can context-switch between strategic analysis and tactical firefighting within the same hour and has the technical depth to self-serve complex data at scale. You will not wait for someone to hand you an answer you will build the query pull the data identify the signal and drive the action.
Key job responsibilities
In this position you will:
Own WK0 execution for the IXD network: monitor receipt performance against locked plans identify misses in real-time and drive site-level and network-level corrective actions
Build and maintain the weekly execution attribution bridge decomposing variances into Low Work Density Hours and CPLH buckets by region and flow type (NVF NTI)
Develop and operationalize severity-tiered response playbooks (S1S4) with clear escalation paths SLAs and owner accountability
Partner with IPEX Scheduling on assignment accuracy arrival plan fidelity and redirect/divert decisions
Drive daily and weekly business reviews with data-driven narratives for executive leadership
Identify systemic execution patterns and translate them into mechanism improvements not just one-off fixes
Build scalable reporting and automation to reduce manual data pulls and increase speed-to-insight
Manage cross-functional relationships with ICT PPT Site Ops and Finance to align capacity decisions with execution reality
A day in the life
A day in the life:
You start the morning reviewing overnight execution which sites missed why and whats already in motion. You run your attribution queries flag sites trending toward S1/S2 severity and coordinate with ICT on redirect actions. Mid-morning youre authoring the flash narrative for leadership. Afternoon is spent partnering with Scheduling on next-day assignment alignment and working a deep-dive on a recurring density gap at a specific site cluster. You close the day with a clean handoff to the overnight team and a clear view of tomorrows risk profile.
This role requires comfort with ambiguity speed of decision-making and the ability to toggle between 50000-foot network patterns and single-site operational details.
About the team
About the team:
The S&OP Execution team owns the first mile of W0 Execution where the plan meets reality. We sit within NACF IXD under S&OP and are responsible for ensuring that what was planned actually gets executed and when it doesnt we know why within hours not days. We operate with a bias for action a low tolerance for hand-waving and a belief that execution excellence is a competitive advantage.
- 5 years of program or project management experience
- 5 years of supply chain experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- 2 years of driving process improvements experience
- Experience working cross functionally with tech and non-tech teams
- MBA in supply chain management operations engineering analytics or related field
- Knowledge of Excel at an intermediate level (e.g. pivot tables & charts multiple criteria lookups nested logical/IF formulas data cleansing array formulas etc.)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at AZ Tempe - 115400.00 - 160000.00 USD annually
USA TX Austin - 115400.00 - 160000.00 USD annually
USA WA Bellevue - 115400.00 - 160000.00 USD annually
Required Experience:
Manager
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