Sr Specialist, Onboarding Programs

POSITION SUMMARY:

First impressions last. As Senior Specialist Onboarding Programs youll help shape how new employees experience their very first days at Bass Pro Shops making sure every new team member feels welcomed prepared and connected to our mission from day one. This is a hands-on role for someone who loves building programs that make a real difference and is passionate about setting the standard for what great looks like.

ESSENTIAL FUNCTIONS:

• Partner with leaders to define what an exceptional new employee experience looks like across all entry points Base Camp retail field distribution and manufacturing and ensure onboarding program(s) delivers on that vision consistently.
• Work cross-functionally to develop and/or advise on enterprise onboarding resources including journey maps process documentation manager toolkits welcome communications checklists and orientation materials keeping them current clear and easy to use.
• Coordinate and support Base Camp orientation programming including scheduling communications materials logistics participant support and day-of execution.
• Analyze onboarding feedback new hire NPS early retention participation completion and experience data to identify trends issues and improvement opportunities.
• Recommend and coordinate improvements to enterprise onboarding processes communications resources technology and experience design based on data and stakeholder input.
• Partner with Learning & Development to ensure onboarding content connects appropriately to required learning job readiness systems compliance leadership expectations and role-based capability building.
• Prepare onboarding effectiveness reports status updates meeting materials and action trackers for HR and business leadership review.
• Support onboarding alignment to retention engagement culture activation and the broader outfitter lifecycle while escalating department-specific gaps to the appropriate HR or business owner.
• ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS:

• Minimum Degree Required:Bachelors Degree in Human Resources Organizational Development Business Communications or related field preferred.
• Experience: 4 years of experience in onboarding HR talent acquisition coordination learning coordination employee experience program coordination operations or related field.

KNOWLEDGE SKILLS AND ABILITY:

• Experience supporting onboarding or employee programs in a large multi-location retail hospitality distribution or customer-facing environment preferred.
• Strong coordination organization communication facilitation and follow-through skills with the ability to manage multiple priorities and deadlines.
• Ability to build relationships and work effectively with Talent Acquisition Learning & Development HR partners hiring managers department leaders and Support Center teams.
• Experience using survey feedback reporting spreadsheets or people data to identify trends and recommend practical improvements.
• Ability to document process standards maintain toolkits manage action trackers and communicate cross-functional updates clearly.
• Proficiency with Microsoft Office; experience with HRIS onboarding platforms LMS tools survey tools or workflow systems preferred.

TRAVEL REQUIREMENTS:

• Minimal. Primarily office-based with occasional travel to retail manufacturing or distribution facilities for observation

PHYSICAL REQUIREMENTS:

Regularly sits stands and works on a computer.

Occasionally walks and lifts up to 50 lbs.

INDEPENDENT JUDGEMENT:

Performs duties within scope of general company policies procedures and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies procedures and practices.

Full Time Benefits Summary:
Enjoy discounts on retail merchandise our restaurants world-class resorts and conservation attractions!

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race color creed religion sex pregnancy sexual orientation gender identity age national origin ancestry citizenship status disability veteran status genetic information or any other basis protected by applicable federal state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process please visit your nearest location or contact us at