Sr. Solutions Architect NPO, WWPS SA NPO

Application deadline: Sep 3 2026

Amazon Web Services (AWS) is the worlds most comprehensive cloud platform and our Nonprofit (NPO) team helps mission-driven organizations leverage the cloud to scale their impact. Within NPO the Membership sub-vertical serves some of the largest and most recognizable membership-based organizations in the world professional associations advocacy groups faith-based
communities and cause-driven membership networks that collectively serve hundreds of millions of members.

As a Senior Solutions Architect on the AWS Nonprofit Membership team you will be the trusted technical advisor to CTOs CIOs VPs of Technology and their engineering leaders at these member-serving organizations. Youll help them modernize legacy member systems build AI-powered member experiences unlock insights from decades of member data and scale digital engagement platforms that serve their constituencies with the reliability and security their missions demand.

You will work closely with Account Managers Business Development Partners and Professional Services to design and deliver cloud solutions that solve real mission problems from modernizing association management systems (AMS) and constituent relationship management (CRM) platforms to launching generative AI assistants that help members self-serve to building data lakes that unify member donor and program data. Youll lead architecture reviews drive customer-facing workshops (Immersion Days Well-Architected Reviews GenAI build days) and earn customer trust through deep technical expertise and genuine curiosity about their mission.

The Membership sub-vertical is fast-paced consultative and deeply relationship-driven. Our customers are not just buying technology they are stewarding member trust protecting sensitive data (including PII payment data and in some cases PHI)
and answering to boards and members who expect both mission impact and operational excellence. This role requires an SA who can move fluently between whiteboard-level architecture conversations hands-on prototyping and executive-level strategic
discussions.

Key job responsibilities
Key job responsibilities

- Serve as the primary technical advisor to a portfolio of membership organization customers owning architecture guidance across migration modernization data/analytics AI/ML and security domains
- Partner with Account Managers to develop and execute account strategies including technical discovery solution design and opportunity progression from Prospect through Launched
- Lead customer-facing technical engagements including Well-Architected Reviews Migration Assessments architecture deep-divesand generative AI accelerators (build days PoCs AI-DLC sessions)
- Design and review architectures that address the specific needs of membership organizations: AMS/CRM modernization member portal platforms donation and payment systems event platforms and unified member data platforms
- Evangelize AWS services through customer speaking engagements blog posts reference architectures workshops and conference presentations targeted at the nonprofit membership community
- Collaborate with AWS service teams specialist SAs and Partners to deliver integrated solutions and to feed customer requirements back into AWS roadmaps via Product Feature Requests (PFRs)
- Mentor junior SAs on the team and contribute to the broader AWS SA community through internal content mock interviews and technical field community initiatives

A day in the life
You might start your morning leading a GenAI architecture review for a national professional association exploring how to use Amazon Bedrock to build a member-facing knowledge assistant. By mid-morning youre whiteboarding a VMware-to-EC2 migration path with the infrastructure team at a faith-based membership organization. Over lunch youre prepping for an Executive Briefing with the CIO of an advocacy nonprofit who needs help framing their multi-year cloud strategy to their the afternoon youre reviewing a Well-Architected report for a certification body coaching a newer SA on their discovery approach for a complex CRM modernization and working with your Account Manager to shape the next quarter of pipeline. Youll close the day with a pull-up on a Bedrock latency investigation the kind of detail that matters to customers and that you insist on owning
end-to-end.

About the team
The AWS Nonprofit Membership team is a small high-trust group of Solutions Architects dedicated to the largest and most influential membership-based organizations in the world including national and international professional associations certification and credentialing bodies advocacy organizations faith-based membership networks and member-serving nonprofits whose constituencies number in the millions.

Our customers are mission-driven but commercially rigorous. They steward decades of member data operate at consumer-scale during renewal and event cycles protect sensitive PII and payment data and answer to boards members and the communities they serve. Helping them modernize responsibly migrating off aging on-prem infrastructure unifying fragmented member data launching generative AI experiences that deepen engagement and strengthening their security posture is some of the most meaningful work in AWS.

We are a team of senior individual contributors who own deep technical relationships with our customers. We pair closely with Account Managers on territory strategy partner tightly with AWS Professional Services and NPO Partner organizations and lean
on one another for peer review whiteboarding and customer escalation support. Every SA on the team leads their own portfolio of customers while also contributing to the broader NPO and AWS community through technical content workshop delivery mentorship and field initiatives.

We value ownership and bias for action: our SAs are expected to run their accounts end-to-end from discovery through launch and to be the customers primary technical advocate inside AWS. We also value deep learning our customers come to us with hard
architectural problems and we take pride in going deep on the ones that matter most whether thats GenAI latency tuning mainframe modernization or zero-trust identity architectures for member portals.

The team is distributed across the US works primarily with customers in North America and has an active on-site cadence with customers for strategic engagements (Immersion Days Executive Briefings Well-Architected Reviews and AI-DLC build weeks). We collaborate over Slack Chime and Kiro and we invest heavily in AI-assisted workflows that let us spend more time with customers and less time on administrative work.

If you want to work with SAs who genuinely care about their customers missions move fast operate at a high technical bar and treat every engagement as an opportunity to raise the bar for both AWS and the nonprofit sector this is the team for you.

- 5 years of specific technology domain areas (e.g. software development cloud computing systems engineering infrastructure security networking data & analytics) experience
- 3 years of design implementation or consulting in applications and infrastructures experience
- 5 years of IT development or implementation/consulting in the software or Internet industries experience

- 5 years of infrastructure architecture database architecture and networking experience
- Knowledge of SAP systems (like SAP Business Suite S/4HANA SAP Business Warehouse SAP HANA SAP Business Objects etc.) and their architecture and infrastructure needs
- Experience working with end user or developer communities
- Experience managing relationships with SAP customers and partners
- Experience in SAP S/4HANA SAP Cloud Platform SAP Cloud ERP and Cloud ERP Private
- Experience in SAP clean core design concepts including design and build using non-SAP technologies in domains such as Generative / Agentic AI and data & analytics

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CO Denver - 153600.00 - 207800.00 USD annually
USA MA Boston - 153600.00 - 207800.00 USD annually
USA TX Austin - 153600.00 - 207800.00 USD annually
USA TX Houston - 153600.00 - 207800.00 USD annually
USA VA Arlington - 153600.00 - 207800.00 USD annually
USA WA Seattle - 153600.00 - 207800.00 USD annually