Sr. Repair Services and NPI Engineer WW

Are you passionate about bringing new technology products and services to life As a Senior Repair Services & NPI (New Product Introduction) Engineer you will play a critical role in launching optimizing and sustaining repair testing and service programs for leading technology solutions.

In this highly visible role you will lead cross-functional projects that support product onboarding process development test engineering and operational excellence. You will collaborate with engineering manufacturing supply chain quality sales and customer teams to deliver innovative service solutions that improve quality efficiency and customer satisfaction.

This is an exciting opportunity for an experienced engineering professional who enjoys solving complex technical challenges leading initiatives from concept to execution and making a measurable impact on business performance.

• Lead the onboarding of new products services repair programs and customer projects.
• Define project scope resource requirements timelines and deliverables.
• Support quotation development by providing technical expertise effort estimates and resource planning.
• Manage projects to ensure delivery within scope budget and schedule.

• Partner with engineering manufacturing quality operations supply chain scheduling and sales teams to execute project plans.
• Drive accountability for project milestones and follow up on critical action items.
• Collaborate with customer engineering and operations teams to implement new service programs and process improvements.

• Design develop and validate test equipment software applications fixtures and packaging solutions.
• Develop test scripts validation procedures and troubleshooting methodologies.
• Ensure new products and solutions meet customer specifications regulatory requirements and quality standards.
• Support technical documentation implementation plans and ongoing product enhancements.

• Develop repair procedures support processes troubleshooting guides and manufacturing work instructions.
• Train operational teams on repair methodologies product architecture schematics firmware functionality Approved Vendor Lists (AVL) and Bills of Materials (BOM).
• Continuously improve repair processes efficiency and service quality.
• Install and configure services according to approved implementation plans.

• Bachelors degree in Electrical Engineering Electronics Engineering or a related technical field.
• 10 years of experience in engineering repair services manufacturing integration test engineering or New Product Introduction (NPI).
• Experience supporting technologies such as: Storage systems Network switches Servers Broadband equipment Retail point-of-sale systems Medical devices
• Strong project management and cross-functional leadership experience.
• Excellent analytical troubleshooting and problem-solving skills.
• Strong verbal and written communication skills in English.

• Project Management certification (PMP or equivalent).
• Experience developing automated test equipment and validation processes.
• Experience working with product lifecycle management and engineering change processes.
• Additional regional language capabilities.

• Take ownership and drive projects to completion.
• Communicate effectively across technical and non-technical teams.
• Adapt quickly in fast-paced environments.
• Demonstrate sound judgment and decision-making under pressure.
• Build strong relationships with colleagues customers and stakeholders.
• Embrace continuous learning and emerging technologies.

• Occasional non-standard work hours or overtime based on business needs.
• Domestic travel may be required.
• Must be able to lift and move materials up to 40 lbs.
• Required to wear appropriate Personal Protective Equipment (PPE) and follow all safety protocols.

Salary Range Requirement

Actual annual compensation offered for this exempt role will be a minimum annual salary of $90000 based on several variables including length and depth of work experience education and skills/achievements and will be mutually agreed upon at the time of offer.

At TD SYNNEX youll have the opportunity to work with cutting-edge technologies lead impactful engineering initiatives and collaborate with talented teams across the organization. We are committed to fostering a culture of innovation inclusion continuous learning and professional growth.

Whether youre developing new service solutions improving repair operations or enabling successful product launches your contributions will directly influence customer success and business outcomes.

Dont meet every qualification listed Apply anyway. We recognize that talent comes in many forms and encourage candidates from diverse backgrounds and experiences to apply.

At Shyft Global Services a TD SYNNEX Company our values guide everything we do: Together We Own It We Dare to Go We Grow and Win and above all We Do the Right Thing. These principles shape how we work with each other our partners and our communities as we drive innovation and create lasting impact.

Whats In It For You

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial physical and mental well-being through seminars events and our global Life Empowerment Assistance Program.
• Diversity Equity & Inclusion: Its not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education meaningful peer-to-peer conversations and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal peer-led inclusive communities and activities including business resource groups local volunteering events and more environmental and social initiatives.

Dont meet every single requirement Apply anyway.

At Shyft Global Services a TD SYNNEX Company were proud to be recognized as a great place to work and a leader in the promotion and practice of diversity equity and inclusion. If youre excited about working for our company and believe youre a good fit for this role we encourage you to apply. You may be exactly the person were looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds perspectives and skills. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity or expression sexual orientation protected veteran status disability genetics age or any other characteristic protected by law.