Sr Quality Assurance Technician

Sr Quality Assurance Technician

What We Do

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory equip their workforce or secure their data we make it happen. All it takes is finding the right combination of tech hardware software cloud solutions and support services. Thats what we do. Were the IT Departments IT Department.

Who We Are

Our team is made stronger by a multitude of backgrounds experiences and perspectives. Its what makes Connection uniquewhat drives us to innovate and create technology solutions that stand apart from the crowd. Wed love for you to be a part of that fabric to share your ideas and experiences with a team that thrives on fresh thinking creativity and helping others.

Why You Should Join Us

Youll find supportive teammates and a rewarding career at Connectionplus great benefits. We take pride in supporting employees with a total rewards package that provides financial emotional and physical resources for you and your family. Our compensation 401k plans medical insurance and other benefits are progressive and competitive. We value the importance of our employees emotional wellbeing. To support employees we provide free therapy visits mental health coaching and tools and meditation also enjoy a generous paid time off package that includes not only vacation and sick time but also Wellness and Volunteer Time Off days.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

• Conducts investigations on internal and external non-conformances to understand document and report out direct escape and systemic root cause using root cause analysis tools i.e. 8D 5 Why and fishbone diagrams.
• Works with cross-functional teams to coach and develop corrective and preventative actions to address internal and external non-conformances.
• Collaborates with process owners to complete customer responses to customer complaints (CAR reports).
• Monitors and tracks progress of corrective and preventative action implementation auditing implemented improvements to ensure effectiveness.
• Conducts data analysis and test validations using statistical process control and communicates quantitative and qualitative findings identifying areas for improvement.
• Manages the QMS system ensuring all investigative information is captured and customer feedback is logged up to date and accurate.
• Provides assistance to Quality Technicians on quality procedures protocols and daily activities.
• Participates in requirement/design reviews and Quality Assurance strategy meetings
• Monitors measures and reports out KPIs
• Maintains and reports out weekly Non-conforming and Corrective Action Reports
• Gathers interprets and reports out quality data spotting trends and outliers

• Degree requirements: Associates Degree or the equivalent combination of education and work experience.
• Working knowledge of Standard Work or Work Instruction Documents.
• Working knowledge of Hardware and Software configurations.
• Strong knowledge of quality tools and or problem-solving tools.
• Data management and analytics knowledge.
• Knowledge of ISO 9001 standards
• Strong attention to detail for quality adherence
• Ability to research investigate and problem-solve issues working with cross functional teams
• Detail oriented with item by item focus meticulous attention to detail with ability to proofread for accuracy
• Good listening skills with ability to receive information completely and understand what is being said

Because of the possibility for fraudulent job postings on many popular job boards please be advised that Connection will never offer a position of employment without a complete interview process and communication with a live person.