Sr. ProgramProject Manager Technology Delivery
Atlanta, GA - USA
Job Summary
At U.S. Bank were on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions enabling the communities we support to grow and succeed in the right ways all more confidently and more oftenthats what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life and each person is unique in their potential. A career with U.S. Bank gives you a wide ever-growing range of opportunities to discover what makes you thrive. Try new things learn new skills and discover what you excel atall from Day One.
As a wholly owned subsidiary of U.S. Bank Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goalsno matter what they need. From transaction processing to customer service to driving innovation and launching new products were building a range of tailored payment solutions powered by the latest technology. As part of our team you can explore what motivates and energizes your career goals: partnering with our customers our communities and each other.
About the Team:
The Grove (Global Gateways & POS) organization is responsible for delivering and evolving many of Elavons core payment technology platforms that power omni-commerce experiences across North America and Europe. As a member of our Technology Delivery team you will support a diverse portfolio that includes Commerce SDK Enterprise Payment Gateway Elavon Bridge CenPOS Simplify Converge Opayo CPI Fusebox enabling merchants to accept and manage payments across in-store online mobile and integrated commerce channels.
Position Overview:
U.S. Bank and Elavon are seeking a highly collaborative Project/Program Manager to support the successful delivery of strategic technology initiatives across payment processing integrated commerce gateways POS and digital payment platforms.
This role serves as a key partner to Senior Program Managers Product Managers Engineering leaders and delivery teams by translating program objectives into actionable execution plans and driving day-to-day delivery coordination. The successful candidate will work closely with cross-functional teams to identify dependencies manage risks coordinate milestones remove blockers and provide transparency into delivery progress.
The ideal candidate combines strong project management fundamentals technology delivery experience organizational skills and the ability to build trusted relationships that help teams deliver high-quality outcomes efficiently and predictably.
Primary Responsibilities
Delivery Planning & Execution
Partner with Senior Program Managers to develop and maintain execution plans supporting strategic technology initiatives.
Collaborate with Product Engineering Architecture Operations Risk and Compliance teams to translate priorities into actionable work plans.
Coordinate delivery activities across multiple teams ensuring alignment on scope timelines milestones and dependencies.
Facilitate planning sessions execution reviews release readiness activities and delivery coordination meetings.
Support Agile and traditional delivery approaches as appropriate to the initiative.
Monitor progress against commitments and proactively identify schedule scope or resource risks.
Program Coordination & Governance
Maintain integrated project plans milestone tracking risk logs dependency tracking and status reporting.
Support governance forums by preparing updates meeting materials decision logs and action-item tracking.
Ensure execution activities align with enterprise standards controls compliance requirements and delivery methodologies.
Escalate risks issues or blockers promptly while proposing mitigation options.
Track delivery metrics and provide transparency into program health and execution status.
Stakeholder Management
Build effective working relationships with Product Managers Engineering Managers Architects business stakeholders and external partners.
Facilitate communication across teams to ensure alignment and shared understanding of priorities and delivery commitments.
Support preparation of executive-level communications status updates and leadership reporting.
Help drive accountability for commitments while fostering a collaborative and solution-oriented environment.
Continuous Improvement
Identify opportunities to improve planning delivery processes communication practices and reporting effectiveness.
Support adoption of Agile delivery practices and continuous improvement initiatives.
Promote transparency accountability and collaboration across teams.
Basic Qualifications
Bachelors degree or equivalent work experience
At least 10 years experience with tools and techniques for planning organizing monitoring and controlling IT projects.
Preferred Skills/Experience
5 years of experience managing technology projects programs or cross-functional delivery initiatives.
Experience coordinating software development or technology delivery efforts using Agile Scrum Kanban Waterfall or hybrid methodologies.
Experience developing project plans managing dependencies tracking risks and coordinating delivery activities.
Strong communication organizational and stakeholder management skills.
Experience supporting payment systems fintech solutions merchant acquiring eCommerce platforms POS solutions or financial services technology.
Experience working within Agile product operating models.
Experience partnering with Product Management Engineering Architecture and enterprise stakeholders.
Experience using Jira Confluence Azure DevOps MS Project or similar planning and reporting tools.
PMP certification preferred but not required.
Agile certification (CSM PMI-ACP SAFe or equivalent) preferred.
Technical & Delivery Skills
Demonstrated proficiency in:
Project and program planning
Delivery coordination and execution management
Risk issue and dependency management
Agile delivery practices
Executive and stakeholder communications
Status reporting and dashboard development
Resource planning and work intake coordination
Software Development Lifecycle (SDLC)
Release planning and delivery readiness
Tools: Jira Confluence Microsoft Project
This position is not eligible for visa sponsorship.
Location expectations
This role requires working from a U.S. Bank location three (3) or more days per week.
If theres anything we can do to accommodate a disability during any portion of the application or hiring process please refer to ourdisability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members whole selves and what may be needed to thrive in and outside work. Thats why our benefits are designed to help you and your family boost your health protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical dental vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race religion color sex national origin age sexual orientation gender identity disability or veteran status and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about theE-Verify program.
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition certain positions may also be subject to the requirements of FINRA NMLS registration Reg Z Reg G OFAC the NFA the FCPA the Bank Secrecy Act the SAFE Act and/or federal guidelines applicable to an agreement such as those related to ethics safety or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
Required Experience:
Senior IC
About Company
Experience personalized banking services for your unique needs with U.S. Bank - Checking, credit cards, home loans & convenient online banking. Member FDIC.