Sr Programmer Analyst AI Productivity & Automation

Req#:669389 Sr. Programmer Analyst-Productivity & Automation

Monday-Friday (8:30-5)

Hybrid/Remote In the office 1-2 days a month on a regular basis. Additional days weekends Go Lives and Special Projects.

Johns Hopkins

750 E. Pratt Street 5th Floor

Baltimore MD 21202

General Position Summary: Supporting the Hopkins organizations AI Productivity and Automation Team. These roles focus on enabling safe effective and scalable use of artificial intelligence (AI)-assisted development and automation to improve clinical operational and administrative workflows.

All staff are expected to support enterprise initiatives involving tools such as:

• Microsoft Copilot and Microsoft 365 ecosystem
• Generative AI platforms (e.g. ChatGPT Claude)
• Power Platform (Power Apps Power Automate Power BI)
• Other approved AI agents and AI-assisted development/workflow automation

All activities must align with organizational policies related to data privacy security compliance and responsible AI use.

Job Responsibilities:

• Demonstrate commitment to responsible AI use including adherence to data privacy security and regulatory requirements
• Collaborate with clinical operational and administrative stakeholders to identify opportunities for workflow optimization and automation
• Apply critical thinking to evaluate AI-generated outputs for accuracy appropriateness and risk
• Participate in continuous learning related to AI tools automation platforms and emerging technologies
• Contribute to improvements in efficiency quality user experience or operational effectiveness through AI-enabled solutions
• AI-Enabled Workflow Analysis and Development
  • Analyze current workflows to identify automation and AI optimization opportunities
  • Document AI-enhanced workflows and business process changes
  • Configure and maintain AI agent platforms and automation tools
  • Develop reusable AI-driven workflows and prompt frameworks
  • Design develop and implement AI-enabled applications and integrations
  • Support integration with enterprise AI platforms and services
  Automation & Integration
  • Build scalable automation solutions using both AI-assisted and traditional development approaches
  • Integrate AI capabilities into existing systems workflows and data pipelines
  Prompt Engineering & Optimization
  • Design test and optimize prompts and AI workflows for enterprise use
  • Collaborate with analysts and trainers to operationalize AI capabilities
  Security & Compliance
  • Ensure all AI solutions comply with organizational standards for data security and privacy
  • Implement safeguards for responsible AI use in solution design
  Validation & Performance Monitoring
  • Evaluate AI-generated outputs for accuracy consistency and compliance
  • Monitor system performance and recommend improvements
  User Support & Continuous Improvement
  • Provide support for AI-enabled workflows and tools
  • Collect user feedback and refine solutions to improve usability and outcomes
  Additional Qualifications
  • Familiarity with generative AI tools and productivity platforms
  • Experience with or aptitude for AI agent platforms and automation tools
  • Ability to critically evaluate AI outputs and identify risks
  • Strong analytical documentation and workflow mapping skills

Required Education:Two years college course work or trade school required. Additional experience may be substituted for education.

Required Experience: Three years of related work experience with computer systems and applications.

Preferred Job Qualifications: Knowledge in the assigned application as well as the platform on which it runs.

Knowledge Skills & Abilities (KSAs):

1. Must possess all requisite knowledge skills and abilities as posted in the supplemental section.
2. Must demonstrate strong critical thinking and analytical reasoning skills.
3. Ability to work on multiple priorities effectively.
4. Ability to prioritize conflicting demands.
5. Ability to execute assigned project tasks within established schedule.
6. Ability to work collaboratively in a team environment.
7. Ability to communicate effectively in the service of users and colleagues.
8. Writes and communicates clearly and concisely.
9. Possesses sound documentation skills.
10. Ability to maintain confidentiality.
11. Must demonstrate exemplary customer service skills

Salary Range: Minimum$27.51/visit - Maximum$48.14/visit. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount salary discussions will occur during candidate screening calls before any subsequent compensation discussion is held between the candidate and any hiring authority.

We are committed to creating a welcoming and inclusive environment where we embrace and celebrate our differences where all employees feel valued contribute to our mission of serving the community and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity and expression age national origin mental or physical disability genetic information veteran status or any other status protected by federal state or local law.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.