Sr. Program Manager, Marketing and Sales Technology Operations

Work Schedule

Environmental Conditions

Job Description

As part of the Thermo Fisher Scientific team youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the worlds toughest challenges like protecting the environment making sure our food is safe or helping find cures for cancer.

LOCATION: On-site Pittsburgh PA. Relocation assistance is NOT provided.

• Must be legally authorized to work in the United States withoutsponsorship.
• Must be able to pass a comprehensive background check whichincludes a drug screening.
• Reports To: Sr. Director Product Management Marketing and Sales Technology
• Group/Division: Corporate Customer Marketing
• Travel: 05%

HOW YOU WILL MAKE AN IMPACT:

Thermo Fisher Scientific is seeking an experienced Sr. Program Manager Sales and Marketing Technology Operations to lead program management for the Customer Marketing Product Management team. This role enables disciplined execution across marketing and sales technology initiatives that support customer engagement demand generation sales enablement customer data content management AI-driven capabilities and digital experience modernization.

The Sr. Program Manager will partner with senior product managers business leaders marketing stakeholders IT finance procurement and vendors to ensure programs are prioritized tracked and delivered. You will own key operating mechanisms including portfolio dashboards roadmaps monthly reviews quarterly prioritization and stakeholder communications.

The ideal candidate brings program management discipline commercial acumen analytical capability and executive communication skills. This hands-on leadership role requires operating at both strategic and tactical levels connecting cross-functional teams identifying risks and ensuring visibility into progress and priorities.

You will lead program management and establish the operating rhythm that enables disciplined execution across our marketing and sales technology portfolio.

WHAT YOU WILL DO:

Program Management and Operating Model:

• Own the Product Management operating rhythm including dashboards huddles monthly reviews quarterly roadmap reviews prioritization and release notes.
• Establish clear timelines templates and expectations for recurring deliverables.
• Partner with product leaders to ensure roadmaps priorities milestones risks and escalations are updated consistently.
• Drive operational discipline by improving visibility accountability and execution rigor.

Portfolio Roadmap and Prioritization:

• Lead planning and coordination of roadmaps across Marketing and Sales Technology programs including digital merchandising marketing channels data management content management sales enablement generative AI and related initiatives.
• Maintain a centralized roadmap view that communicates quarterly priorities launches enhancements dependencies and timing.
• Support quarterly prioritization reviews to ensure initiatives align to business value customer impact revenue growth and strategic objectives.

Governance Risk and Escalation Management:

• Own program governance processes including milestone tracking escalation tracking issue resolution and dependency management.
• Identify document and monitor risks and cross-functional dependencies that may impact delivery.
• Coordinate corrective actions with product leaders IT partners stakeholders vendors and leadership.

Stakeholder Communication and Leadership Alignment:

• Manage stakeholder communications across product management business leaders marketing teams sales operations IT finance and executive leadership.
• Translate project updates into concise executive-level summaries that communicate progress risks and business impact.
• Prepare materials for staff meetings monthly reviews leadership updates and AOP planning.

AOP Planning and Strategic Business Operations:

• Support the annual operating planning process by coordinating timelines milestones roadmap updates and capacity planning.
• Track and communicate program-level value realization including revenue enablement productivity improvement and cost savings.

Process Improvement and Product Management Enablement:

• Identify opportunities to simplify standardize and automate product management operations.
• Improve templates dashboards meeting structures and communications to reduce administrative burden and increase effectiveness.
• Support onboarding and enablement of product managers on processes tools and operating mechanisms.

HOW YOU WILL GET HERE:

Education:

• Bachelors degree required; Masters degree preferred.

Experience:

• 8 years of experience in sales marketing digital technology product operations project management or program management.
• Minimum of 5 years of experience leading complex projects and/or programs in a matrixed organization.
• Demonstrated experience managing cross-functional programs involving marketing sales IT finance procurement business stakeholders and external vendors.
• Strong understanding of digital marketing marketing technology sales technology customer data content operations AI-enabled capabilities or commercial technology platforms.
• Proven ability to manage portfolio-level roadmaps dashboards governance processes risks dependencies and executive communications.

Skills and Competencies:

• Strong analytical skills with the ability to assess program health track KPIs evaluate ROI forecast outcomes and communicate business impact.
• Exceptional organization planning attention to detail and follow-through.
• Ability to think strategically while also operating hands-on to drive tactical execution.
• Excellent written and verbal communication skills including the ability to prepare clear executive-level presentations and concise status updates.
• Strong stakeholder management skills including the ability to influence without authority across divisional regional global commercial marketing IT and leadership teams.
• Ability to analyze complex situations apply independent judgment identify practical solutions and drive decisions.
• High standards of integrity confidentiality and professionalism.
• Track record of delivering complex programs with measurable business outcomes.
• Experience working in a large matrixed enterprise environment.

Preferred Qualifications:

• Experience in product management operations digital marketing operations marketing technology operations commercial technology or sales enablement technology.
• Experience managing annual planning roadmap governance release management or portfolio reporting.
• Experience supporting technology savings vendor consolidation contract tracking or Project Harmony-style initiatives.
• Experience developing dashboards executive reporting roadmap summaries and program health metrics.
• Familiarity with AI generative AI data science customer data platforms marketing automation digital merchandising demand generation or sales enablement capabilities.
• Strong PowerPoint and storytelling skills with the ability to synthesize complex program details into clear leadership communications.

We offer competitive remuneration annual incentive plan bonus scheme healthcare company 401k and a range of employee benefits! Thermo Fisher Scientific offers employment with an innovative forward-thinking organization and outstanding career and development prospects. We offer an exciting company culture that stands for integrity intensity involvement and innovation.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other legally protected status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process to perform critical job functions and to receive other benefits and privileges of employment. Please contact us to request an accommodation.