Sr. Product Manager Tech, Digital Acceleration, Digital Acceleration

Are you passionate about the customer experience Innovating on behalf of established and emerging Amazon businesses Amazons Digital Acceleration team powers digital purchases and the subscription lifecycle for Prime Amazon Video Music Audible Alexa and Kindle amongst other digital businesses. We drive how digital products intersect with Amazons retail store executing billions of digital purchases every year that enable our digital businesses to grow their businesses worldwide. We are on a mission to be earths best provider of one-time and recurring digital commerce delivering a seamless and enjoyable customer shopping experience.

As Sr. Product Manager - Tech you will own the product vision and roadmap for digital subscription customer experiences across Amazons digital subscription ecosystem. You will define and drive the end-to-end strategy for core shopping and transaction CX on and the mobile app partnering with UX engineering and 35 digital client teams to deliver a unified transparent and customer-first experience at scale. This is a high-visibility high-impact role operating at the intersection of customer experience platform strategy and business growth. You will influence VP goals shape multi-year roadmaps and lead cross-functional alignment across some of Amazons most strategic digital businesses.

Key job responsibilities
- Own the product vision and roadmap translating customer insights and business priorities into a clear sequenced strategy across a 13 year horizon.
- Define multi-year product and technical strategy across owned and dependent tech systems
- Experiment and test hypotheses using data-driven outcomes designing and executing weblabs and A/B experiments to validate product decisions measure customer impact and iterate rapidly based on statistically significant results.
- Partner with UX to define best-in-class UI enhancements translating customer insights and product strategy into intuitive high-quality interface improvements on and mShop.
- Deliver precise product feature requirements partnering closely with engineering to accelerate delivery of customer experiences resolve technical dependencies and ensure high-quality on-time execution.
- Manage trade-off decisions with rigor applying customer experience tenets and business metric guardrails to navigate contested decisions escalating when required.

About the team
Amazon Digital Acceleration powers ordering subscriptions and device management for Prime Amazon Video Music Audible Alexa and Kindle amongst other digital businesses. We process billions of digital purchases every year and enable our digital businesses to grow their businesses worldwide. We are on a mission to be earths best provider of one-time and recurring digital commerce delivering a seamless and enjoyable post-purchase customer experience.



- Bachelors degree
- 5 years of product or program management product marketing business development or technology experience
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

- Experience in using analytical tools such as Tableau Qlikview QuickSight
- Experience in building and driving adoption of new tools
- Experience building complex software systems that have been successfully delivered to customers or experience writing low level drivers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Bellevue - 151200.00 - 204600.00 USD annually