Sr Product Manager

Were hiring at Pitney Bowes where top talent builds meaningful careers and lasting impact. We Move fast Deliver excellence and Win togetherthats The Pitney Bowes way. Here how we work matters just as much as what we achieve.

Were looking for people who:

• Act with urgency accountability and purpose

• Deliver high quality work with consistency and pride

• Collaborate effectively and elevate those around them

• Focus on outcomes that drive impact and growth

Job Description:

A strategic product leader who thrives in complex enterprise environments. You understand productiongrade shipping workflows and know how to turn deep customer insight into scalable platform strategy. You balance vertical nuance with build once sell many discipline and youre comfortable guiding Fortune 500 clients through highstakes decisions. You operate with executive presence strong analytical rigor and a bias toward shipping highquality product that moves the business.

• Own the product strategy for Production Shipping defining verticalspecific roadmaps across pharma retail 3PL and manufacturing.

• Close legacy gaps and advance our modern shipping platform to support highvolume multiDC LTL/TL and complianceheavy workflows.

• Drive enterprise customer success for 400 strategic accounts ensuring retention satisfaction and alignment with roadmap priorities.

• Partner with field sales on consultative deals ($100K$500K ACV) providing product expertise demos and ROI narratives.

• Translate customer insight into clear requirements user stories and prioritization frameworks.

• Lead crossfunctional execution with engineering design partnerships sales and customer success to deliver roadmap commitments on time.

• Measure business performance including revenue growth activation adoption PSAT and churn reduction.

• Maintain competitive intelligence and identify opportunities to extend Production Shipping capabilities across the Shipping 360 ecosystem.

• Enterprise product management experience: 610 years in product including 3 years in logistics supply chain or shipping tech.

• Deep domain expertise in production shipping workflows multilocation fulfillment carrier routing LTL/TL and optimization concepts.

• Vertical knowledge in at least one segment (pharma retail 3PL manufacturing).

• Executivelevel communication with comfort presenting to VP/Csuite stakeholders and guiding strategic accounts.

• Full product lifecycle ownership including research competitive analysis requirements launch and adoption.

• Platform thinking with the ability to balance scalability and customization.

• Crossfunctional leadership across engineering design sales customer success and partnerships.

• Analytical rigor: datadriven decision making ROI modeling usage analytics and customer metrics.

• Experience with multicarrier parcel management enterprise TMS/WMS or ERP/WMS integrations (SAP Oracle NetSuite Manhattan).

• Background in pharma compliance (21 CFR Part 11) POD workflows or healthcare integrations.

• 3PL platform experience (multitenant client billing).

• Led largescale migrations from legacy to modern platforms.

• Interest in AI/ML for carrier selection network optimization or predictive shipping.

• International shipping experience (duties taxes crossborder carriers).

Compensation

The wage range for this position is $00 per year with the actual pay dependent on your skills experience and location as they relate to the job requirements. This role is eligible for an annual performance bonus.

We will:

Provide the opportunity to grow and develop your career
Offer an inclusive environment that encourages diverse perspectives and ideas
Deliver challenging and unique opportunities to contribute to the success of a transforming organization
Offer comprehensive benefits globally (PB Benefits and Wellbeing Programs)

Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race color sex religion national origin age disability (mental or physical) veteran status sexual orientation gender identity or any other consideration made unlawful by applicable federal state or local laws.

All qualified applicants including Veterans and Individuals with Disabilities are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.