Sr. Product Management SLS, Amazon Hub Delivery
Job Location:
Job Location:
Bellevue, WA - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
13 hours ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Department:
Job Summary
The Hub Delivery Quality team owns the scorecard program for Hub Delivery a product that serves 40K partners across 9 countries. The scorecard elevates partners and sets them up for success by providing transparency into their standing surfacing actionable insights and creating accountability mechanisms that protect the customer experience.
We seek an L6 Product Manager to own and lead the international expansion of the scorecard program. This person will define the product strategy for launches in Japan Spain Egypt UAE and India and build the foundation for future launches across Europe APAC and MENA. The role requires someone who can operate independently across time zones navigate ambiguity in new markets and translate a proven US model into localized experiences that respect regional differences while maintaining a consistent global framework.
Key job responsibilities
Own the international scorecard product roadmap. Define what launches in each country in what order and why based on partner volume market maturity and operational readiness.
Translate the US scorecard model for new markets. Identify which metrics thresholds and enforcement mechanisms apply globally versus which require localization (e.g. regulatory requirements in the EU labor laws in Japan market-specific delivery patterns in MENA).
Define product requirements and write PRDs for each country launch including metric definitions data availability partner-facing UX and appeals mechanisms.
Coordinate with country teams and tech stakeholders to manage release dependencies data pipelines and integration timelines across multiple geographies.
Establish the measurement framework for each market identify which quality metrics (DEA Concessions FDDS Click-to-Deliver SPOZH) apply what baselines exist and what good looks like in each country.
Build the launch playbook for international markets a repeatable modular framework that accelerates future country launches without re-inventing the process each time.
Partner with legal and compliance teams in each region to ensure the scorecard program meets local regulatory requirements data privacy standards and labor law constraints.
Drive VP-level goal alignment ensure scorecard launches support broader organizational goals and report progress through WBR/MBR/QBR mechanisms.
Manage stakeholder communication across time zones provide clear concise updates to senior leadership on launch status risks and milestones.
A day in the life
No two days look the same in this role and thats the point. You own a product that spans five countries three regions and a dozen stakeholder teams so the work shifts between deep strategic thought and rapid cross-functional coordination depending on where each market sits in its launch cycle.
Some mornings start with a sync to APAC a quick alignment with the Japan country team on a localization decision that surfaced overnight. Maybe the data pipeline for Delivery Experience Accuracy (DEA) went live but the team discovered that zip-code-level granularity doesnt exist the same way it does in the US. You work through the trade-offs make a recommendation document the decision and move on. Other mornings start quiet deep in a PRD for Spain working through how the EU AI Acts transparency requirements intersect with the scorecards automated decision framework or drafting the appeals mechanism language that legal needs to review.
By mid-morning youre in the weekly product sync with your US counterpart and your manager. The conversation moves fast: which US metrics translate cleanly to Spain without modification whether Egypts Cairo operations can support a Q2 pilot and a tech dependency on right-to-left rendering for Arabic-language markets. You leave with three action items and a clear decision on metric parity across regions.
The middle of the day is where the real product work happens. You might spend an hour on market research reviewing partner feedback from UAE pilot partners mapping delivery patterns in Egypt where Cairo and Alexandria have fundamentally different route structures or building the case for country-specific thresholds with a fairness framework that ensures partners are measured against peers in similar conditions. This is the kind of work that doesnt fit neatly into a meeting it requires space to think model and write.
Afternoons often shift to stakeholder management and cross-functional alignment. A call with the EU legal team about GDPR implications for partner scoring. A 30-minute sync with EMEA country teams where Spain confirms their partner communication plan UAE shares their pilot cohort size and Egypt raises a UX question about language defaults. You make the call Arabic as default English as a toggle document it and assign the spec to design.
Between the syncs you update the international launch tracker a one-page document that shows each countrys status key milestones and next decision points. You draft a four-sentence executive summary for the weekly flash. You iterate on the International Launch Playbook the repeatable framework your team uses for each new country adding a Data Readiness Checklist based on lessons from the Japan launch that will accelerate India and future MENA launches.
The role is equal parts builder and operator. Some weeks youre heads-down writing the strategy for how the scorecard should work in a market that has never had one. Other weeks youre in execution mode unblocking a tech dependency aligning a legal review or presenting launch readiness to senior leadership. The constant thread is ownership: you own the outcome for international scorecard expansion end to end from strategy through execution through measurement.
What makes this role distinct from a typical international PM role is the combination of product depth and geographic breadth. Youre not localizing a button color youre deciding whether a metric that works in the US even makes sense in a market with different delivery infrastructure different partner expectations and different regulatory constraints. You build the framework once then prove it scales.
About the team
Hub Delivery scaled from 5K to 40K partners in under two years the quality team exists to ensure that growth translates into a great customer experience. We own the partner scorecard the quality metrics framework and the conduct policies that give partners clear visibility into their standing and a fair path to improve. Within Hub Delivery we are the quality bar the team that defines what good looks like across every geography and builds the systems to measure coach and enforce it at scale.
- 5 years of product or program management product marketing business development or technology experience
- Bachelors degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience as a product manager or owner
- Experience owning technology products
- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
We seek an L6 Product Manager to own and lead the international expansion of the scorecard program. This person will define the product strategy for launches in Japan Spain Egypt UAE and India and build the foundation for future launches across Europe APAC and MENA. The role requires someone who can operate independently across time zones navigate ambiguity in new markets and translate a proven US model into localized experiences that respect regional differences while maintaining a consistent global framework.
Key job responsibilities
Own the international scorecard product roadmap. Define what launches in each country in what order and why based on partner volume market maturity and operational readiness.
Translate the US scorecard model for new markets. Identify which metrics thresholds and enforcement mechanisms apply globally versus which require localization (e.g. regulatory requirements in the EU labor laws in Japan market-specific delivery patterns in MENA).
Define product requirements and write PRDs for each country launch including metric definitions data availability partner-facing UX and appeals mechanisms.
Coordinate with country teams and tech stakeholders to manage release dependencies data pipelines and integration timelines across multiple geographies.
Establish the measurement framework for each market identify which quality metrics (DEA Concessions FDDS Click-to-Deliver SPOZH) apply what baselines exist and what good looks like in each country.
Build the launch playbook for international markets a repeatable modular framework that accelerates future country launches without re-inventing the process each time.
Partner with legal and compliance teams in each region to ensure the scorecard program meets local regulatory requirements data privacy standards and labor law constraints.
Drive VP-level goal alignment ensure scorecard launches support broader organizational goals and report progress through WBR/MBR/QBR mechanisms.
Manage stakeholder communication across time zones provide clear concise updates to senior leadership on launch status risks and milestones.
A day in the life
No two days look the same in this role and thats the point. You own a product that spans five countries three regions and a dozen stakeholder teams so the work shifts between deep strategic thought and rapid cross-functional coordination depending on where each market sits in its launch cycle.
Some mornings start with a sync to APAC a quick alignment with the Japan country team on a localization decision that surfaced overnight. Maybe the data pipeline for Delivery Experience Accuracy (DEA) went live but the team discovered that zip-code-level granularity doesnt exist the same way it does in the US. You work through the trade-offs make a recommendation document the decision and move on. Other mornings start quiet deep in a PRD for Spain working through how the EU AI Acts transparency requirements intersect with the scorecards automated decision framework or drafting the appeals mechanism language that legal needs to review.
By mid-morning youre in the weekly product sync with your US counterpart and your manager. The conversation moves fast: which US metrics translate cleanly to Spain without modification whether Egypts Cairo operations can support a Q2 pilot and a tech dependency on right-to-left rendering for Arabic-language markets. You leave with three action items and a clear decision on metric parity across regions.
The middle of the day is where the real product work happens. You might spend an hour on market research reviewing partner feedback from UAE pilot partners mapping delivery patterns in Egypt where Cairo and Alexandria have fundamentally different route structures or building the case for country-specific thresholds with a fairness framework that ensures partners are measured against peers in similar conditions. This is the kind of work that doesnt fit neatly into a meeting it requires space to think model and write.
Afternoons often shift to stakeholder management and cross-functional alignment. A call with the EU legal team about GDPR implications for partner scoring. A 30-minute sync with EMEA country teams where Spain confirms their partner communication plan UAE shares their pilot cohort size and Egypt raises a UX question about language defaults. You make the call Arabic as default English as a toggle document it and assign the spec to design.
Between the syncs you update the international launch tracker a one-page document that shows each countrys status key milestones and next decision points. You draft a four-sentence executive summary for the weekly flash. You iterate on the International Launch Playbook the repeatable framework your team uses for each new country adding a Data Readiness Checklist based on lessons from the Japan launch that will accelerate India and future MENA launches.
The role is equal parts builder and operator. Some weeks youre heads-down writing the strategy for how the scorecard should work in a market that has never had one. Other weeks youre in execution mode unblocking a tech dependency aligning a legal review or presenting launch readiness to senior leadership. The constant thread is ownership: you own the outcome for international scorecard expansion end to end from strategy through execution through measurement.
What makes this role distinct from a typical international PM role is the combination of product depth and geographic breadth. Youre not localizing a button color youre deciding whether a metric that works in the US even makes sense in a market with different delivery infrastructure different partner expectations and different regulatory constraints. You build the framework once then prove it scales.
About the team
Hub Delivery scaled from 5K to 40K partners in under two years the quality team exists to ensure that growth translates into a great customer experience. We own the partner scorecard the quality metrics framework and the conduct policies that give partners clear visibility into their standing and a fair path to improve. Within Hub Delivery we are the quality bar the team that defines what good looks like across every geography and builds the systems to measure coach and enforce it at scale.
- 5 years of product or program management product marketing business development or technology experience
- Bachelors degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience as a product manager or owner
- Experience owning technology products
- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at NY New York - 152200.00 - 206000.00 USD annually
USA WA Bellevue - 136000.00 - 184100.00 USD annually
Required Experience:
Senior IC
About Company
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