Sr. PMT, Trust by Design, Devices & Services Trust, Privacy, and Accessibility (TPA)

Devices & Services Trust Privacy and Accessibility (DSTPA) organization is responsible for maintaining and raising the trust bar for Amazon customers across a diverse set of 30 Devices and Services. We offer horizontal services for builders to ensure trust privacy and accessibility is built into our products and services. We also build customer-facing capabilities that provide customers with control and transparency while reducing trust risks and enable partner teams to innovate with appropriate guardrails for content moderation privacy promises accessibility fairness and trust.

Within TPA the Trust by Design team is responsible for defining maintaining and raising the bar with respect to trust privacy and accessibility across D&S products. As a horizontal team we are accountable for trust outcomes while working cross-functionally both within D&S and Amazon including with Legal PR Policy engineering UX and business partners. We are the proactive pre-intake trust partner shaping how products are built not just whether they pass a review.

We are looking for an experienced Sr. Product Manager Technical who can drive technical product strategy for privacy and trust across D&S and Amazon. This role navigates complex and novel customer trust scenarios independently - translating regulatory policy and architectural ambiguity into clear actionable product/engineering requirements - and influences cross-functional stakeholders to deliver innovative solutions that balance customer trust user experience and business objectives across our global customer base.

Key job responsibilities
In this role you will work directly with product teams engineering legal and operational stakeholders to define trust requirements via expertly crafted working backwards documents and business requirements that can be translated into product and engineering deliverables. You will lead Trust by Design reviews end-to-end from risk identification through requirement definition stakeholder alignment and verified remediation owning the outcome not just the output.

This role requires the ability to work in a collaborative analytical and fast-paced environment and must be comfortable interacting with highly technical cross-functional teams. The candidate must have strong business judgment dive deep into data have strong writing skills and be comfortable leading executive-level reviews.

The best candidates will have a deep understanding of how technical product decisions impact customer trust demonstrated experience defining trust approaches from zero to one in ambiguous environments and a track record of impact measured in strategic outcomes - regulatory risk mitigated product architecture changed or trust standards or governance frameworks adopted org-wide.

A day in the life
In this role no two days are the same - and thats by design. Youll spend a good part of your time engaging with a wide range of cross-functional partners across engineering legal policy risk science UX and other product teams to gather insights clarify trust requirements and uncover both issues and opportunities.

Youll participate in frequent brainstorming sessions to shape new ideas solve complex trust problems and design fixes that address not just immediate needs but also set us up for long-term success.

Staying connected is key: youll attend cross-org syncs to stay informed on evolving strategies and dependencies while also representing your work in key forums.

Youll help drive the D&S product teams forward by scheduling trust forums writing opinion papers to discuss Hotly Debated Topics within the product or CX to senior leaders and ensuring what we build is responsible innovative and aligned with our broader vision of trust and customer impact.

About the team
Trust Review & Incident Management (TRIM) is a horizontal organization within Trust Privacy and Accessibility (TPA) responsible for building technologies programs and services at Amazon scale that instill customer trust create mechanisms to attain ever-evolving regulatory objectives and ensure our partners can meet their trust obligations without disruption.

Trust by Design (TbD) provides expert guidance for both paved paths and novel cases to enable trustworthy experiences across Devices & Services.

As a Sr. PMT youll drive technical product strategy for trust readiness and privacy compliance with quality and growing scope own initiatives across D&S product launches and contribute to team culture through mentorship and knowledge sharing.

- Bachelors degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
- Knowledge of consumer product compliance processes and regulations
- Experience defining requirements and using data and metrics to draw business insights

- Experience in building and driving adoption of new tools
- MBA
- Experience in project management including resource planning managing schedules reporting project status and prioritizing tasks

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA Hawthorne - 151200.00 - 204600.00 USD annually
USA CA Sunnyvale - 173900.00 - 235200.00 USD annually
USA VA Arlington - 151200.00 - 204600.00 USD annually
USA WA Bellevue - 151200.00 - 204600.00 USD annually
USA WA Seattle - 151200.00 - 204600.00 USD annually