Senior Payments Strategist

Join the Sony Engagement Platform Services (SEPS) Team where innovation meets collaboration in the dynamic world of digital engagement. At SEPS we are building the next-generation platform that powers how fans connect with the contentand the creatorsthey love. Our mission is to unlock meaningful data-driven engagement across Sonys entertainment ecosystem from games and anime to music film and live experiencesempowering both internal teams and external partners to build at scale. Our mission is to create a world-class engagement platform that not only enhances existing revenue streams but also drives new opportunities through a robust ecosystem of partners and creators. By decoupling application development from platform services we empower our teams to deliver exceptional solutions with agility and efficiency. If you are passionate about shaping the future of digital engagement and want to be part of a vibrant community that values creativity and collaboration we invite you to explore the exciting opportunities within our team. Together we will shape the future of fan experiences and define the foundation for whats possible in the realm of engagement. To learn more visit: SUMMARY

We are seeking a Senior Payments Strategist to support the Sony Engagement Platform helping Sony operating companies consume SIEs payment orchestration capabilities and related commerce services globally. This senior individual contributor rolecalls for a payments specialist who canoperateindependently across complex internal and external stakeholder groups translate business needs into practical payment strategies and support onboardingpayment provider and payment methodenablement paymentoptimizationand operational performance.

The role will include relationship ownership for assigned Sonyoperatingcompaniesserving as the primary payments point of contact within SEPSacting as a trusted payments partner who understands their commercial priorities payment needs operationalchallengesand roadmap requirements. The successful candidate will work closely withSIEGlobal Payments Sony Engagement Platform product engineering riskfraudand regional business teams toidentifyopportunities shape requirements and help ensure services are commerciallyviable operationally scalable and aligned to operating company needs.

Overall we are looking for an individual who is passionate about our brand and what they do has a high sense of integrity and excels in building strong relationships by deeply caring about others including our customers.

• Work closely with Sony Engagement Platform stakeholdersSIE Global PaymentsSony operatingcompaniesand the external payment ecosystem to define forward-looking payment initiatives and translate operating company needs into scalable platform priorities.

• Act as the payments relationship owner for assigned Sonyoperatingcompanies maintaining a clear understanding of their paymentobjectives operational needs commercialprioritiesand roadmap requirements.

• Support onboarding and readiness for Sony operating companies including initial payment assessments payment method requirements PSP/APM setup operationalreadinessand repeatable configuration patterns.

• Develop andmaintainpayment success plans for assignedoperatingcompanies covering onboarding status optimisation opportunities risks decisions roadmapdependenciesand open actions.

• Partner with payments analysts to interpret payment performance conversioncostand operational data turning insights into practical recommendations for Sony operating companies and internal stakeholders.

• Lead regular payment performance discussions and service reviews ensuring opportunities risksdecisionsand follow-up actions are clearly captured and progressed.

• Coordinate payment-related escalations across operating companiesPSPsand internal Sony teams ensuring issues are prioritised communicatedclearlyand driven to resolution.

• Identifyand advocate for payment optimisation opportunities from tactical improvements that can deliver immediate gains to longer-term initiatives requiring productplatformor engineering investment.

• Represent the voice of Sony operating companies within Sony Engagement Platform planning helping product engineering and operations teams understand payment needs and prioritise platform improvements.

• Collaborate with frauddatascienceand platform teams where payment strategy intersects with risk decisioning chargebacks 3DS refunds or payment feedback-loop data.

• Operate independently and confidently with external parties across thepaymentsecosystem including PSPs card networks acquirersissuersand payment method providers.

• Occasional domestic or international travel may berequiredfor team collaboration onboarding or partner meetings.

• Flexibility to accommodate meetings with global colleagues and partners across time zones is expected.

• Honesty trustworthiness and ethical conduct are material requirements for the responsibilities outlined above