Sr. Operations Manager (Vineland, Cumberland County, NJ)

At Bloom Energy our vision for a world powered by clean reliable and affordable energy is more than just a dreamweremaking it reality.

For over two decadeswevebeen at the forefront of the global energy transition pioneering solutions that empower critical industries to thrive in a rapidly digitizing energy-intensive world. From revolutionizing power for AI-driven data centers to ensuring resilience for hospitals electric grids manufacturing facilities and utilities our solid oxide fuel cell (SOFC) and solid oxideelectrolyzer(SOEC) technologies are redefiningwhatspossible by delivering energy abundance for all. With more than 30000 fuel cell modules deployed worldwide we are the trusted partner for Fortune 100 companies and innovators alike. Ourcutting-edgesolutions enable unparalleled time-to-power capabilities reliability and sustainability ensuring our customersremainahead in a world where soaring energy demand and intensifying energy scarcity are rapidly becoming the new norm.

At Bloom we thrive on collaboration bold thinking and relentless innovation. We believe that together we can create a brighter more sustainable future while tackling the most pressing challenges of the 21st century.

We are looking for a Sr. Operations Manager to join our team in one of todays most exciting technologies.

This role will be based in a field office (Vineland Cumberland County NJ). This is a fully on-site in office role 5 days a week when not traveling.

The Sr. Operations Manager is responsible for the end-to-end operation maintenance and service execution of Bloom Energys Solid Oxide Fuel Cell installations at customer sites. This role ensures safe reliable and compliant operation of the Bloom Energy Server while also owning 24/7 on-site service responsiveness troubleshooting execution and coordination of field service activities. The position serves as the single operational owner at site level interfacing with customers and coordinating with Remote Monitoring Engineering Field Service and Fulfillment teams to meet uptime efficiency SLA and contractual commitments.

Key Responsibilities:

Site Operations Leadership

• Serve as the primary operational owner for the assigned O&M site.
• Act as the single point of contact for customer facility and operations teams.
• Lead daily O&M routines inspections system monitoring and reporting.
• Ensure operational discipline site readiness and adherence to standard work practices.

Operations Maintenance & Service Execution

• Accountable for prioritization coordination and site-level outcomes
• Oversee preventive corrective and predictive maintenance activities.
• Ensure timely execution of preventive maintenance schedules and efficient handling of service events and failures.
• Coordinate on-site troubleshooting repairs upgrades and component replacements.
• Validate work orders job plans and maintenance documentation in the systems

Fleet Health & Performance Monitoring

• Monitor system KPIs including power output efficiency fuel usage degradation trends and alarms.
• Collaborate with Remote Monitoring and Engineering teams to diagnose and resolve performance deviations.
• Support advanced diagnostics and root cause analysis for recurring issues.

Safety Quality & Compliance

• Ensure compliance with all EHS requirements permits and safety procedures.
• Lead safety briefings toolbox talks audits and contractor safety management.
• Maintain audit readiness for regulatory customer and internal inspections.
• Promote a strong safety and quality culture across all site activities

Customer Communication & Stakeholder Management

• Proactively communicate planned maintenance outages and performance updates to customers.
• Support customer queries related to power availability output and operational performance.
• Represent Bloom Energy professionally at site level and build strong customer relationships.

Performance & Reliability Management

• Track site uptime SLA compliance response times and key operational KPIs.
• Drive improvements in system reliability service response and operational efficiency.
• Analyze incident trends conduct root cause analysis and implement corrective and preventive action

Work Coordination & Vendor Management

• Coordinate activities with contractors service partners utility providers and fuel suppliers.
• Ensure availability of spares tools and consumables required for uninterrupted operations.
• Monitor quality safety and timeliness of outsourced maintenance and service work.

Documentation & Reporting

• Maintain accurate operational logs maintenance records and safety documentation.
• Submit weekly and monthly site performance and service reports.
• Provide insights lessons learned and recommendations to regional and global leadership.

Qualifications:

• Bachelors degree in Engineering Operations
• 1015 years in plant operations power generation or industrial O&M with strict SLA requirements.
• Strong understanding of electromechanical thermal and control systems.
• Experience in site operations vendor management and customer interaction.
• Ability to interpret engineering drawings and system performance data
• Demonstrated experience leading managers and influencing global matrixed teams across regions and functions

Preferred

• Experience with fuel cells CHP microgrids or distributed energy systems.
• Exposure to solid-oxide or high-temperature electrochemical systems.
• Safety certifications (NEBOSH/HSE) or electrical operations certifications.
• Familiarity with SCADA systems.

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