Sr. Operations Engineer, Urban Fulfilment, Amazon Now Design

Amazon is searching for an innovative and solutions-oriented engineering project leader to work on developing designing and delivering next generation world-class fulfillment delivery and transportation systems.

Amazon Urban Fulfillment team is seeking an experienced Industrial Designer to join the Design Engineering team. Our team is supporting the rapid expansion of Rural Delivery and Sub Same Day delivery.

In this role the Engineer will drive process engineering building design and standardization across our Last Mile delivery network. This individual will be responsible for designing and optimizing the delivery and sortation network enabling operations processes to meet safety customer experience quality and cost goals. The candidate will have to scope all options ranging from scrappy to automated and provide data to support options. Responsibilities will include creating and maintaining optimal drawings of material handling equipment work areas and storage equipment as well as design support for future initiatives. Drawings will require a high level of detail in both plan views as well as corresponding elevation views.

A successful candidate will be able to collaborate with internal teams and external vendors to generate high-quality cost-effective solutions in very short periods of time and simultaneously manage multiple projects and tasks while effectively influencing negotiating and communicating with internal and external business partners contractors and vendors.


Key job responsibilities
1. Work with key stakeholders on the criteria for design and expansion
2. Develop design and analytical models (excel simulation etc.) to show feasibility and operational cost of design
3. Ability to generate and implement design process with an aim to articulate operational and safety criteria in design development
4. Review design and supporting technical documents for approvals
5. Review existing designs to identify value engineering opportunities and optimization
6. Ability to easily communicate present and write technical documents/drawings
7. Project manage and communicate project with all stakeholders via project management tools (BIM)
8. Ability to train and articulate standards across cross functional teams.
8. Ability to travel 25% of the time

A day in the life
Conduct detailed design reviews with vendors to develop the designs of complex and optimal storage and processing solutions.
Deep dive into CAD models to develop best in class solution from the perspective of operations maintenance safety and reliability.
Visit vendor facilities to conduct proof-of-concept and Factor Acceptance Tests of designed equipments.
Visit Amazon Last Mile Stationss to conduct tests on equipment and collect data and drive continuous improvement through data-drive decisions
Carry out continuous improvement pilots on the existing network and make changes to improve the customer experience
Communicate effectively with stakeholders and leaders through business reviews and white papers


- 5 years of directly managing and responsible for multiple large projects experience
- 5 years of Reliability Program Manager experience
- 5 years of Microsoft Office products and applications experience
- 5 years of maintenance or engineering experience
- 2 years of commercial CO2 refrigeration applications experience
- 5 years of directly managing and being responsible for multiple large projects experience
- 3 years of in material handling equipment (MHE) or automation environments experience or experience in reliability/maintenance environments
- 3 years of leading cross-functional teams across engineering operations and field execution through launch readiness and go-live phases experience
- Bachelors degree
- Bachelors degree in Electrical or Mechanical Engineering or 2 years of Amazon RME (Reliability Maintenance Engineering) experience
- Refrigeration Trade School certificate
- Bachelors degree in Electrical or Mechanical Engineering Engineering Technology Reliability Engineering or 2 years of Amazon RME (BB/3P) Full Time Exempt experience
- Experience and strong technical background in relevant fields of automated or non-automated material handling equipment
- Work flexible schedule including weekends nights and holidays

- Masters degree in engineering mechanical operations supply chain business administration or equivalent STEM field
- Masters degree or above in Engineering Mechanical Engineering Operations Supply Chain or Business Administration or Masters degree or above in STEM (Science Technology Engineering and Mathematics)
- Experience in Lean Management Six Sigma and other operations engineer tools
- Experience building launch readiness frameworks standard work playbooks and scalable deployment mechanisms across multiple concurrent sites
- Experience with performance metrics such as OEE (Overall Equipment Effectiveness) downtime throughput or quality
- Experience in Amazon RME (Reliability Maintenance and Engineering) fulfillment operations or automation deployment environments

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.