Senior Manager, Platform Engineering

Work Schedule

Environmental Conditions

Job Description

At Thermo Fishers PPD clinical research business were using digital innovation data science and AI to reimagine how life-changing therapies reach patients. Our teams combine deep scientific expertise with advanced analytics automation and digital platforms to make research smarter faster and more connected.

We know that innovation happens when diverse minds meet. Our Digital Science Data and AI professionals collaborate closely with scientists clinicians and operational experts to solve real-world challenges in clinical research. Alongside our partnership with Open AI you can be part of the collaboration that will help to improve the speed and success of drug development enabling customers to get medicines to patients faster and more cost effectively.

Youll join a culture that values experimentation learning and collaboration where your ideas can help shape how we deliver life-saving solutions and improve global health outcomes. Whether youre a data engineer product manager software developer or AI scientist youll find opportunities here to apply your skills to work that truly matters improving global health outcomes.

Senior Manager Platform Engineering
We are seeking a highly technical and hands-on Senior Manager to lead a newly established Run-the Engine Development Support team responsible for troubleshooting root cause analysis code remediation and operational stability across our Digital data and integration platforms.

This role will lead a team of six developers supporting critical production systems and sponsor deliverables within a regulated environment. The ideal candidate will combine strong technical depth with leadership experience operational discipline and a strong focus on quality governance and platform reliability.

Key Responsibilities

• Lead and manage a development support team responsible for resolving complex production issues across data integration and platform technologies
• Provide hands-on technical leadership in SQL Python Snowflake Talend and API/integration platforms
• Ensure all code changes fixes and enhancements comply with established SDLC SOP validation and change control processes
• Drive root cause analysis and ensure issues are thoroughly researched documented and permanently resolved
• Enforce coding standards code review processes and development best practices across the team
• Partner closely with platform operations QA/compliance and business teams to support stable and compliant production operations
• Oversee prioritization and execution of production support activities ensuring timely resolution of high-priority issues
• Implement operational controls monitoring and governance processes to reduce recurrence of issues
• Build and mature the run the engine development function including team structure processes documentation and operational KPIs
• Mentor and develop team members while fostering accountability technical excellence and continuous improvement

Education and Experience:

• Bachelors degree in computer science Engineering Information Systems or related field or equivalent and relevant formal academic / vocational qualification
• Previous experience in software development data engineering integration development or production support roles that provides the knowledge skills and abilities to perform the job (comparable to 8-10 years experience)
• 5 years of leadership experience managing technical development or support teams
• In some cases an equivalency consisting of appropriate education training and/or directly related experience will be considered sufficient for an individual to meet the requirements of the role.

Required technical skills:

• SQL
• Python
• Snowflake
• Databricks
• Talend
• API and middleware platforms such as Oracle SOA and/or MuleSoft

Preferred Qualifications

• Experience supporting clinical pharmaceutical or regulated GxP environments
• Experience with Computer System Validation (CSV)
• Familiarity with CI/CD pipelines monitoring frameworks and operational automation
• Experience building or transforming production support organizations
• Knowledge of cloud-based enterprise data platforms and modern integration architectures

Knowledge Skills and Abilities:

• Experience troubleshooting complex production issues across data pipelines integrations APIs and enterprise platforms
• Strong understanding of SDLC change control validation and compliance processes within regulated environments
• Experience implementing and enforcing coding standards code review practices and operational governance controls
• Proven ability to lead root cause investigations and drive long-term corrective actions
• Excellent communication stakeholder management and cross-functional collaboration skills

Success Measures

• Improved production stability and reduced recurring incidents
• Timely resolution of support issues and escalations with root cause analysis
• Strong adherence to coding standards SDLC and compliance requirements
• Increased operational maturity traceability and governance
• Successful establishment and stabilization of the run the engine support function

At Thermo Fisher Scientific we are committed to fostering a healthy and harmonious workplace for our employees. We understand the importance of creating an environment that allows individuals to excel. Please see below for the required qualifications for this position which also includes the possibility of equivalent experience:

• Able to communicate receive and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
• Able to work upright and stationary for typical working hours.
• Ability to use and learn standard office equipment and technology with proficiency.
• Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
• May require as-needed travel (0-20%).

Location: Remote US- East Coast preference for Raleigh NC. Relocation assistance is NOT provided.

*Must be legally authorized to work in the United States without sponsorship.

*Must be able to pass a comprehensive background check which includes a drug screening.

The annual salary range estimated for this position in North Carolina is $130000 - $170000 USD. This position may also be eligible to receive a variable annual bonus based on company team and/or individual performance results in accordance with company policy.