Sr. Manager, Retail Operations Fairfield, IL

Due to the highly interactive nature of this position in-person attendance and flexibility are essential for supporting schedules effective communication and collaboration real-time problem solving and participation in cross-functional initiatives. Schedules may vary and are subject to change.

Want to make an impact
The Sr. Manager Retail Operations leader will direct the Jelly Belly Visitor Center in Fairfield CA including retail operations public tours food service and event hosting by performing the following duties personally or through subordinate supervisors. The leader will be responsible for the overall management coordination and evaluation of these units.



Ways you will make a difference
Oversees Retail and Cafe Managers regarding preparation of work schedules and staffing issues.
Under the guidance of Brand Marketing leadership develops retail strategy including merchandise pricing policies to meet profitability objectives for store operations.
Coordinates sales promotion activities and prepares or directs the preparation of merchandise displays and advertising copy.
As needed assists with supervision of employees engaged in sales work taking of inventories reconciling cash with sales receipts keeping operating records or preparing daily record of transactions for Accountant or performs work of subordinates.
Partners closely with the Jelly Belly Visitor Center catering banquet and logistics teams to plan and execute public facing events both open and ticketed as well as private events. Serves as a primary point of contact for external partners and provides strategic leadership to ensure successful event delivery.
Assists Retail and Cafe Managers regarding ordering merchandise.
Ensures compliance of employees with established security sales and recordkeeping procedures and practices.
Answers customers complaints or inquiries.
Locks and secures store as needed.