Sr. Manager, Quality Assurance
Job Summary
At Zelis we Get Stuff Done. So lets get to it!
A Little About Us
Zelis is modernizing the healthcare financial experience across payers providers and healthcare consumers. We serve more than 750 payers including the top five national health plans regional health plans TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify optimize and solve problems holistically with technology built by healthcare experts driving real measurable results for clients.
At Zelis AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo accelerate innovation and amplify their impact. This is a place for builders with a growth mindset who act with agility embrace change and use modern technology to shape smarter solutions exceptional experiences and the future of our industry for our clients customers and our culture.
A Little About You
You bring a unique blend of personality and professional expertise to your work inspiring others with your passion and dedication. Your career is a testament to your diverse experiences community involvement and the valuable lessons youve learned along the way. You are more than just your resume; you are a reflection of your achievements the knowledge youve gained and the personal interests that shape who you are.
Position Overview
The Sr Quality Assurance Manager will lead a global team of Automation Engineers and QA SMEs in product testing with tech stack at ZELIS. This is a hands-on leadership role requiring collaboration excellence systems integration expertise technical depth and strategic influence.The ideal candidate will be responsible for building strong trust with internal and external stakeholders. collaborating on Product & technical roadmaps driving test deliveries enabling AI first test automation practices driving release readiness quality enabling KPIs & test reports and transforming the team into high performing teams with AI - shift left test automation practices
They play a critical role in driving the strategy of the quality of AWS migration work ETL testing evolving the QA function to align with broader architectural transformations. A background in transforming legacy QA practices into modern scalable and efficient practices is highly desirable.
What Youll Do:
Lead a global team of Sr SDETs and Product testers enabling ownership and accountability
Lead the evaluation strategy development and maintenance of current and future test automation frameworks aligned with application architecture.
Layout and drive test automation strategy for high yield regressions
Collaborate with Development& Productteams to promote shift-left testing practices.
Coach thetest teams on transferable skills on product and automated testing
Mentor and coach global teams define upskilling paths and promote a culture of continuous learning.
Review features and technical specifications to ensure comprehensive test coverage.
Ensure adherence toZelissecurity and compliance standards.
Monitor and report on both qualitative and quantitative metrics of test automation. Executive-level reporting is a plus.
Partner on performance test coverage
Architectural understanding of complex systems integration andlay outintegration/E2Etest plans andtestdatastrategies
Managerial Responsibilities:
Hiringonboardingand performance management of QA team members.
Oversee dailyQuality operations of global QA teams.
Analyze QA and automation processesidentifyissues or inefficiencies and drive improvements.
Foster a results-oriented culture with a focus on accountability and excellence.
Handle employee discipline andterminationin alignment withZelispolicies.
What Youll Bring to Zelis:
Minimum of12years in QA with atleast2yearsof leading SDETs
technologiesGitHubandtest automation tools
Strong experience withCI/CD and DevOps Cloud Platforms
Working experience working with AI/ML-assisted tools such as GitHub Copilot or similar
Experiencehandling environments with PHI test data ability to model data schemas and relationships to produce realistic datasets using synthetic test data generation tools(any)
Performance testing andrelevanttooling experience
Experiencewith Jira Confluence andZephyr Scale for test lifecycle
Excellent leadership communication mentoring and conflict-resolution skills.
Strong organizational time management analytical and problem-solving skills.
Proven experience in modernizing test practices as part of architectural transformation initiatives.
Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.
Location and Workplace Flexibility
Zelis is headquartered in the U.S. with multiple locations across the country and in Hyderabad India. Check out our locations to learn more about our offices. All employee work locations are based on the needs of the position and are determined by the Leadership -office work and activities vary based on work and team objectives in accordance with Company policies.
While location expectations vary by role candidates within approximately 50 miles of a U.S. office are generally preferred to support collaboration when needed. Our hybrid approach is flexible and in-office presence is guided by team and business needs rather than a fixed weekly schedule.
Base Salary Range
$105000.00 - $133000.00At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors including experience education qualifications as well as job-related and industry-related knowledge and skills etc. Base pay is just one part of our Total Rewards package which may also include discretionary bonus plans commissions or other incentives depending on the role.
Zelis full-time associates are eligible for a highly competitive benefits package as well which demonstrates our commitment to our employees health well-being and financial protection. The US-based benefits include a 401k plan with employer match flexible paid time off holidays parental leaves life and disability insurance and health benefits including medical dental vision and prescription drug coverage.
Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
We welcome applicants from all backgrounds and encourage you to apply even if you dont meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.
Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process please email .
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities duties and skills from time to time.
Required Experience:
Manager
About Company
Discover the connected platform that's bridging gaps and aligning interests of healthcare payers, providers, and healthcare consumers.