Sr. Manager PSL&D Business Operations Lead
Job Location:
Saint Louis, MI - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
The PSL&D Business Operations Lead is responsible for strategic planning operational governance and execution of complex cross-functional PharmSci Learning & Development initiatives. Reporting to the Head of PharmSci Learning & Development this role operates with a high degree of autonomy and serves as a trusted partner driving the design execution and continuous improvement of PSL&D business operations including planning demand prioritization governance processes and operational infrastructure that enable learning development and compliance outcomes at scale. The incumbent will routinely navigate ambiguity influence without authority and lead initiatives that span multiple business lines geographies and stakeholder groups ensuring alignment with BTxPS and PSSM strategy regulatory requirements and organizational priorities.
Organizational Operations & Team Enablement
Lead day-to-day operational support including meeting strategy agenda development documentation and follow-up to ensure effective decision-making and execution.
Coordinate functional planning cycles by managing timelines milestones and information flow to enable alignment across teams.
Strengthen operational rigor by maintaining core processes and driving consistency clarity and efficiency in team workflows.
Project & Initiative Coordination
Drive coordination of key cross-functional initiatives managing timelines deliverables dependencies and action items.
Monitor progress identify risks or issues and facilitate stakeholder alignment to ensure momentum across priorities.
Develop and maintain tools templates and documentation that support effective and scalable project execution.
Development Program & Event Operations
Lead operational coordination for L&D programs workshops stakeholder sessions and team events.
Oversee scheduling materials preparation roster management communications and end-to-end program logistics.
Ensure seamless participant and facilitator experiences through proactive planning and operational excellence.
Performance Management & Reporting
Support tracking and reporting of PSL&D goals KPIs dashboards and performance metrics.
Synthesize data and insights to inform decision-making performance reviews and functional priorities.
Prepare executive-ready materials summaries and visuals for updates reviews and leadership discussions.
Communication & Stakeholder Coordination
Draft refine and coordinate written communications meeting summaries and functional updates.
Enable consistent timely communication across PSL&D and key partner groups.
Serve as a central coordination point to support alignment on priorities expectations and commitments.
Technology Tools & Continuous Improvement
Leverage Microsoft 365 (PowerPoint Excel Word Outlook) and collaboration platforms (Teams SharePoint) to support operational effectiveness.
Apply AI-enabled tools (e.g. Copilot) to streamline documentation communication and workflow efficiency.
Identify and implement opportunities to simplify processes automate routine work and improve ways of working through digital solutions.
QUALIFICATIONS
Must Have
Bachelors degree required.with 7 to 10 years of progressive experience in business operations enterprise program leadership strategy execution or operational management within complex matrixed organizationOR Masters Degree with 6 to 8 years of progressive experience in business operations enterprise program leadership strategy execution or operational management within complex matrixed organization
Demonstrated experience leading large-scale cross-functional initiatives with significant scope complexity and organizational impact.
Proven ability to operate autonomously make sound decisions in ambiguous environments and deliver results with minimal oversight.
Strong financial analytical and operational acumen including experience with budgeting forecasting resource allocation and portfolio management.
Demonstrated success influencing senior stakeholders and leaders without direct authority.
Excellent written and verbal communication skills with the ability to translate complex information into clear executive-level messaging.
Advanced proficiency with Microsoft Office collaboration platforms (Teams SharePoint) and digital tools to enable operational effectiveness
Nice to Have
Demonstrated use of data analytics to inform operational decisions and strategic recommendations.
Experience leading organizational change transformation initiatives or enterprise-scale programs.
NON-STANDARD WORK SCHEDULE TRAVEL OR ENVIRONMENT REQUIREMENTS
Occasional travel for meetings (Andover MA; Groton CT; St. Louis MO; Bothell CT; New York NY)
Work Location Assignment:Hybrid
For INTERNAL COLLEAGUES ONLY: you can apply to Any Pfizer site but must be your current location
The annual base salary for this position ranges from $116000.00 to $193400.00. In addition this position is eligible for participation in Pfizers Global Performance Plan with a bonus target of 15.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of lifes moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution paid vacation holiday and personal days paid caregiver/parental and medical leave and health benefits to include medical prescription drug dental and vision coverage. Learn more at Pfizer Candidate Site U.S. Benefits (). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa FL or any location outside of the United States. This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply your Talent Advisor will share the local pay information with you during the first interview.Relocation assistance may be available based on business needs and/or eligibility.
Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN O-1 H-1B etc.) is not available for this role now or in the future.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care providers name address and the type of payments or other value received generally for public disclosure. Subject to further legal review and statutory or regulatory clarification which Pfizer intends to pursue reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse your name address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race color religion sex sexual orientation age gender identity or gender expression national origin disability or veteran status. Pfizer also complies with all applicable national state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
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MedicalRequired Experience:
Manager
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