Sr. Manager, Paddock Club & Private Client Management
Job Location:
Miami Gardens, FL - USA
Monthly Salary:
Not provided by the employer
Posted:
12 June 2026 (30+ days ago)
Application Deadline:
9 September 2026
Vacancies:
1 Vacancy
Job Summary
In order to be considered for this role after clicking Apply Now above and being redirected you must fully complete the application process on the follow-up screen.
Sr. Manager Paddock Club & Private Client Management
Department: Paddock Club & Private Client Management
Direct Supervisor: Sr. Director Paddock Club & Private Client Management
Status: Full-time
Summary:
The Senior Manager of Paddock Club and Private Client Management is responsible for servicing the Formula 1 Miamis Paddock Club the organizations luxury suite and VIP hospitality program. This individual will deliver best-in-class hospitality experiences that strengthen partner relationships and drive long-term retention. Working closely with the Sr. Director of Paddock Club and Private Client Management this role serves as a primary liaison between clients internal teams and external stakeholders to ensure seamless event delivery while also helping design and execute a client experience engagement platform that creates meaningful touchpoints with key partners and prospects beyond the event itself for South Florida Motorsports and the Miami Grand Prix.
The ideal candidate is a strong communicator with excellent client service skills a strategic relationship builder with solid event management expertise a strong work ethic and the ability to translate commercial objectives into memorable hospitality experiences.
Location:
- This is a full-time position based on site at Hard Rock Stadium in Miami Gardens FL.
Responsibilities:
- Client Services:
- Lead and manage current and prospective clients and partners in the existing and new Paddock Club building while serving as a trusted relationship manager focused on delivering exceptional service and creating memorable experiences.
- Oversee all aspects of client support and event execution including day-to-day communications on-site operations stakeholder management issue resolution and post-event reporting while proactively anticipating client needs and ensuring a consistently high level of satisfaction.
- Event Execution:
- Support the planning and execution of client programs sponsorship activations hospitality initiatives and other client-facing experiences by assisting in the development of project plans timelines and communication frameworks.
- Continuously evaluate and enhance the overall Paddock Club experience processes and best practices to drive operational efficiency seamless execution and an elevated client experience across all touchpoints.
- Stakeholder Management
- Partner with internal and external stakeholders to coordinate event logistics manage deliverables and ensure client objectives are met while contributing to a high-quality event experience.
- Commercial Hospitality Programs:
- Support the development and execution of hospitality strategies that strengthen relationships with key partners and stakeholders through premium and brand-aligned experiences.
- Oversee hospitality planning guest and VIP experiences invitations and engagement opportunities while collaborating with sales and partnerships teams to maximize the impact and value of hospitality investments.
Qualifications:
- Bachelors degree in Hospitality Business Marketing Communications or related field preferred (or equivalent experience)
- 3 - 5 years of experience in client services hospitality sports luxury events or related industries preferred
- Self-motivated professional with a strong work ethic and exceptional verbal and written communication skills
- Outstanding organizational skills with the ability to manage multiple projects and priorities simultaneously
- Ability to balance internal and external priorities with client communications
- Strong understanding of project management processes excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams
- Flexibility to work extended hours including evenings weekends and event days as needed
- Proficiency in Microsoft Office Suite (Word Excel and PowerPoint); experience with Adobe InDesign preferred
Featured Benefits:
- Medical dental and vision insurance
- Life insurance (including voluntary coverage for spouses and children)
- Long term disability insurance
- Ticket benefits for events including Miami Dolphins games the Formula 1 Miami Grand Prix and the Miami Open
- Employee gym subsidized lunch program and discounts on a variety of products and services
- 401k Paid time off (PTO) and company holidays
The Miami Dolphins Hard Rock Stadium and South Florida Motorsports are proud to be Drug-Free Workplaces. Offers of employment are contingent on successful completion of drug and background screening.
It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment without regard to race color religion sex national origin age disability marital status military status genetic information sexual orientation gender identity or expression or other status protected by applicable federal state or local law.
Required Experience:
Manager
About Company
Ticket, parking, and campus information for the Formula 1 Crypto.com Miami Grand Prix, taking place May 2 - 4, 2025 at the Miami International Autodrome.