Sr Manager, Operations AMZ11127.7

Employer: Services LLC
Position: Sr Manager Operations - AMZ11127.7
Location: Rochester NY

Multiple Positions Available:

Manages operations and logistics related to our workforce such as performance productivity safe work environment policies/procedures and OSHA compliance and adherence to quality control standards.
Manages and leads operations of salaried workforce/teams led by operations managers to correct quality defects and effect process efficiencies to improve customer experience for Global Supply Chain Fulfillment/Distribution operations.
Performs capacity planning and analysis.
Assesses and optimizes processes and equipment.
Recommends changes to work methods and labor standards that increase operational efficiency and safety.
Drives Kaizen projects using Lean Process Improvements Six Sigma methodologies and other performance metrics/process improvements and statistical decision-making tools to increase efficiency within processes forecasting planning optimization and logistics.
Conducts qualitative/quantitative data analysis to support business decision making and cross functional initiatives.
Works closely with support staff (HR Finance Facilities Safety IT and Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area as well as providing needed support and resources for other staff initiatives. This also involves taking proactive steps coordinating cross-functionally across different business units to ensure that best practices are shared across all departments shifts and among the network.
Performs deep-dive analysis of complex data collected from the processes of the operations such as how orders are taken and processed to the items available for selection and how these items are shipped and how they reach the customer.
Continually innovates and optimizes the processes for cost reduction and operation efficiency.

The pay range for this position in Rochester NY is $135000 - $182700 (yr); however base pay offered may vary depending on job-related knowledge skills and experience A sign-on bonus and restricted stock units may be provided as part of the compensation package in addition to a full range of medical financial and/or other benefits dependent on the position offered. This information is provided by New York Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazons internal or external careers site.

(40 hours / week 8:00am-5:00pm Salary Range $135000 - $182700)

is an Equal Opportunity Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation



A Masters degree or foreign equivalent in Business Administration Business Analytics Public Policy Operations Supply Chain Engineering or related discipline and 1 year of experience in the job offered technical management data analysis logistics engineering or related the alternative employer will accept a Bachelors degree or foreign equivalent in Business Administration Business Analytics Public Policy Operations Supply Chain Engineering or related discipline and 5 progressively responsible post-baccalaureate years of experience in the job offered technical management data analysis logistics engineering or related occupation.

Experience must include:

1. 1 year of management experience (salaried workforce or program management) in a global supply chain manufacturing production/procurement distribution logistics or related environment/operations.
2. 1 year of cross-functional coordination experience across different business units and experience conducting qualitative/quantitative data analysis to support business decision making and cross-functional initiatives.



All applicants must meet all the above listed requirements.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.