Sr Manager, Operations AMZ10854.12

Employer: Services LLC
Position: Sr Manager Operations - AMZ10854.12
Location: Pflugerville TX

Multiple Positions Available:

1. Responsible for all aspects of operation or functions at the site including managing and leading a team of Operations and Area Managers coaching and mentoring the team to ensure performance objectives are met building positive employee relations and building leadership bench strength within the Fulfillment Center.
2. Drive creation of quality initiatives process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan
3. Responsible for the overall safety quality and performance and customer experience of either Inbound or Outbound operations
4. Set and clarify requirements and expectations for Operations and Area Managers.
5. Measure performance provide feedback and hold Ops Managers accountable for their performance and the performance of their departments
6. Leverage the Operations and Area Managers by sourcing and nurturing ideas and rolling them into the creation of improvement plans for the functional area
7. Take proactive steps to ensure that best practices are shared across all departments shifts and among the network; and Work closely with support staff (HR Finance Facilities Safety IT and other Senior Operations Managers) to build and secure support and resources for projects and initiatives in their area as well as providing needed support and resources for other staff initiatives.
8. Domestic or international travel up to 30% to perform role responsibilities may be required

(40 hours / week 8:00am-5:00pm Salary Range $143582 - $182700)

is an Equal Opportunity Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation



Masters degree or foreign equivalent degree in Business Administration Engineering Operations or a related field and 3 years of experience in the job offered or a related the alternative employer will accept a Bachelors degree or foreign equivalent degree in Business Administration Engineering Operations or a related field followed by 5 years of progressively responsible post-baccalaureate experience in the job offered or a related occupation. Experience must include:
1) 3 years of management experience including a salaried workforce in a manufacturing production or distribution environment.
2) 3 years of experience with performance metrics process
improvement and Lean techniques
3) 3 years of experience with the full staffing lifecycle including interviewing hiring performance management promotions and termination



All applicants must meet all the above listed requirements.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

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