Sr. Manager Loyalty ecommerce

Position Summary

This role has the overall responsibility for strategic development and program management for new sellout platforms with a focus on Loyalty and Rewards programs. You will oversee the planning execution and evaluation of key projects within eCommerce. You will be responsible for the strategic vision and blueprint development; benefits and quality management; stakeholder management; portfolio management; program project planning including milestone management; and risk and issue management. Operationally the Senior Manager New Business Strategy provides and enables project prioritization management information financial reporting resource planning decision making and recruitment.

• Create and ensure the successful implementation of program strategy objectives targets and deliverables
• Work closely with eCommerce leadership and HQ on project deliverables
• Manage program reporting and prepare regular status reporting
• Establish frameworks and standards for Program and Project Management. Manage and compile Program related financial and KPI information
• Oversee project costs and ensure finances are well managed
• Provide and maintain a capacity planning and resource tracking service across the Program planned
• Track financial reporting whilst ensuring that the program and projects adhere to the agreed budget
• Ensure cross-program dependencies are managed and the dependency log is accurately maintained
• Build cohesion within the team and motivate team to produce quality work
• Define and embed project control and governance
• Provide Project planning Milestone management Scope management Resource forecasting; Financial Management; Change Management across the project portfolio
• Ensure budgets are managed according to divisional requirements
• Data synthesis and interpretation (assessing key change drivers)
• Data forecasting (e.g. using regressions predictive modeling)
• Preparing C-level reports communicating findings in a succinct and visual manner

Cross Functional Collaboration

• Communicate regularly and closely with HQ Head of Departments and Business Managers regarding information related to products as required to ensure effective and timely support
• Close partnership with RHQ to leverage portfolio learnings across countries
• Closely work with Samsungs distributors to enable achievement of targets
• Works closely with corporate marketing functions (Digital Social ) to ensure division strategy and plans are effectively implemented and reviewed

Skills and Qualifications

Minimum Qualifications:

• Bachelors Degree preferred
• 8 years of Product Online Sales or Marketing Management experience preferably in a telecommunication or FMCG environment
• Experience with team management and leadership
• Sales and Financial management of significant sized business
• Experience planning organizing and managing.
• Experience with senior stakeholder communication and influencing skills
• Portfolio management of significant sized business

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Life @ Samsung - @ Samsung - full-time employees (salaried or hourly) have access to benefits including: Medical Dental Vision Life Insurance 401(k) Employee Purchase Program Tuition Assistance (after 12 months) Paid Time Off Student Loan Program (after 12 months) Wellness Incentives and many addition regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation based on company division and individual performance.

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