Sr. Manager, Employee Relations
Chicago, IL - USA
Job Summary
Here at Kraft Heinz we grow our people to grow our business because we believe that great people make great companies. When you join our table you can expect access to an array of holistic wellness benefits* and perks including medical dental and vision coverage 7% 401(k) matching Business Resource Groups (BRGs) to help foster diversity inclusion and belonging for all employees an industry-leading total rewards package that emphasizes a high discretionary bonus. *Benefits begin immediately upon hire for salaried employees.
The Senior Manager Employee Relations (Hybrid onsite/remote) partners closely with HRBPs managers Legal and Complianceto investigate concerns document findings recommend outcomes and support risk-aware decisionsthat strengthen employee experience and business outcomes.
This individual will oversee a broad rangeof employee relations issues and work closely with all levels of management to investigate and executeethics and compliance matters. Serve as a trusted advisor and subject matter expert on EmployeeRelations (ER) for Kraft Heinzs (WHQ) North America workforce. A component will include analyzing ERdata and finding opportunities to evolve operations or policies sharing those themes with keystakeholders and executing changes including trainings. This role will ensure compliance with companystandards and applicable laws.
- Own the ER case lifecycle from intake through closure including triage investigation planninginterviews documentation and outcome recommendations
- Create and operationalize the ER service line. Create and evolve SOPs when applicable. Establishoperational KPIs and metrics.
- Conduct thorough objective investigations (e.g. policy violations workplace conduct retaliationconcerns harassment/discrimination complaints attendance/leave-related concerns performance conduct matters)
- Partner with and Coach HRBPs and leaders on corrective action guidance coaching and communications(verbal and written)
- Collaborate with E&C and Legal: Escalate urgent or high-risk concerns immediately partner on approachdocument key decisions.
- Support the Performance Improvement Process: Ensure compliance execution and process diligence foremployee PIPs. Coach and support managers through the process including how to give structuredfeedback to employees.
- Maintain training and competency: Complete ongoing training in evidence-handling interviewtechniques and confidentiality.
- Analyze and share employee relations data and operational metrics to identify trends risks andopportunities for process and procedural improvements
- Develop and lead company-wide employee relations trainings and programs in collaboration with Ethics& Compliance and Legal
- Bachelors degree in Human Resources Business Administration or related field.
- Minimum 6 years of HR experience managing employee relations cases (e.g. performance managementharassment discrimination and retaliation etc.) across a variety of employee populations (corporatemanufacturing senior leadership)
- Strong interviewing documentation and judgment skills with a calm and professional presence.
- Proven experience handling complex situations across all levels of leadership.
- Exceptional investigative and analytical skills with attention to detail.
- Ability to maintain neutrality confidentiality and professionalism under pressure.
- Strong written and verbal communication skills including report writing.
- High emotional intelligence and ability to handle sensitive situations with discretion.
- Proficiency in evidence-handling interview techniques and case documentation.
- Demonstrated experience working with all levels of employees from Executives to IndividualContributors
- This position is considered a normal office environment role with limited travel or visits to external locations;offices are open workspaces.
- Additionally this hybrid role requires 3 days/week in office work.
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Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz strategy and values.
New Hire Base Salary Range:
$120800.00 - $151000.00Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.
The compensation offered will take into account internal equity and may vary depending on the candidates geographic region job-related knowledge skills and experience among other factors
Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare protection and savingfor the future we offer plans tailored to meet you and your familys needs. Coveragefor benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Wellbeing: We offer events resources and learning opportunities that inspire aphysical social emotional and financial well-being lifestyle for our employees and their families.
Youll be able to participate in a variety of benefits and wellbeing programs that may vary by role country region union status and other employment status factors for example:
Physical - Medical Prescription Drug Dental Vision Screenings/Assessments
Social - Paid Time Off Company Holidays Leave of Absence Flexible Work Arrangements Recognition Training
Emotional Employee Assistance Program Wellbeing Programs Family Support Programs
Financial 401kLife Accidental Death & Dismemberment Disability
Location(s)
Chicago/Aon CenterKraft Heinz is an Equal Opportunity Employer Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.In order to ensure reasonable accommodation for protected individuals applicants that require accommodation in the job application process may contact for assistance.
Required Experience:
Manager
About Company
For 150 years, we have produced some of the world's most beloved products at The Kraft Heinz Company (NASDAQ: KHC). Our Vision is To Be the Best Food Company, Growing a Better World. We are one of the largest global food and beverage companies, with 2018 net sales of approximately $26 ... View more