Sr Manager, Commercial Operations, Monarch
Santa Clara County, CA - USA
Job Summary
At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at .
As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Sales EnablementJob Sub Function:
Sales EffectivenessJob Category:
People LeaderAll Job Posting Locations:
Santa Clara California United States of AmericaJob Description:
Johnson & Johnson MedTech is recruiting for a Senior Manager Commercial Operations MONARCH. The preferred location for this position is Santa Clara CA. Remote work may be considered on a case-by-case basis.
Fueled by innovation at the intersection of biology and technology were developing the next generation of smarter less invasive more personalized treatments.
Are you passionate about improving and expanding the possibilities of surgery Ready to join a team thats reimagining how we heal Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the worlds most prevalent conditions such as obesity cardiovascular disease and cancer. Patients are waiting.
Your unique talents will help patients on their journey to wellness. Learn more athttps:// Senior Manager is a key role that supports Global Commercial Operations for the MONARCH business. We are seeking a strategic and execution-oriented individual to lead key initiatives that support the US commercial organization with key elements of sales operations and global strategic expansion and serve as a business lead in broader J&J MedTech initiatives.
Responsibilities include but are not limited to:
Collaborate cross-functionally with key internal stakeholders and sales leaders in the business and across MedTech to facilitate successful commercial activities for the MONARCH business and ensure policies and procedures align and complement each other.
Facilitates system risk assessments and provides insight regarding the assessment selection and integration of enabling resources and technologies including sales enablement platforms customer relationship management systems and pipeline management software.
Assess current global sales order management and CRM strategy and implement process improvements in line with J&J MedTech initiatives (i.e. Projects Butterfly and Transend).
Communicates direction for Business Systems Analysis processes to managers supervisors and individual contributors and ensures methods align with organizational goals and objectives.
Collaborates cross-functionally to understand organizational needs system and operational requirements downstream system impacts and legal compliance obligations.
Manage operational aspects of direct reports (e.g. budget performance and compliance) as well as implementing workforce and succession plans to meet business needs.
Ensures business systems and operations support delivery of business models and objectives.
Develop processes for working with other key stakeholders to utilize metrics to generate insights that help senior management and sales leaders identify and understand the business drivers of key accounts and sales trends and build accurate sales forecasts.
Proactively creates a purpose driven environment by aligning Johnson & Johnsons Credo and Leadership Imperatives with the strategies and goals of the team and enterprise.
Qualifications:
Education:
A minimum of a bachelors degree within business marketing or relevant discipline is required. Advanced degree is preferred
Skills and Experience:
A minimum of 8 years of relevant business experience with an emphasis on commercial operations
Strategic thinker who is also highly operational and execution-driven
Experience with launching and selling medical technologies
Strong understanding of MedTech business processes sales models functional alignment and customer dynamics including scaling commercial processes across matrixed organizations
Experience in developing and utilizing metrics forecasts and KPIs to generate insights to forecast sales monitor sales performance and continuously improve
Competence with Customer Relationship Management and analytics tools
Deep understanding of Project/Portfolio Management systems and tools is an asset
Ability to influence and partner cross functionally with good communication skills and a change leader mindset comfortable with shaping culture skills and ways of working in the MedTech space
Excels in environments with ambiguity transformation and cross-functional complexity
Other:
This role will be based out of Santa Clara CA. and may require up to 20% travel (domestic)
Remote work may be considered on a case-by-case basis
The anticipated base pay for this role is $122000 to $212750
For candidates based out of the Bay Area CA. the anticipated base pay range is $142000 to $244950
Join our dynamic team and play a key role in redefining surgical care globally! Apply now to make a difference with Johnson & Johnson MedTech.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation please email the Employee Health Support Center () or contact AskGS to be directed to your accommodation resource
Required Skills:
Preferred Skills:
Coaching Collaboration Developing Others Efficiency Analysis Inclusive Leadership Leadership Managing Managers Marketing Integration Market Savvy Operations Management Process Optimization Sales Sales Enablement Sales Support Solutions Selling Strategic Thinking System IntegrationRequired Experience:
Manager
About Company
About Johnson & Johnson A t Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. That’s why for more than 130 years, we have aimed to keep people well at every age and every stage of life. Today, as the world’s larges ... View more