Sr. IT Systems Administrator, IT Applications

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible with the ultimate goal ofenabling human life on Mars.

SR. IT SYSTEMS ADMINISTRATOR IT APPLICATIONS

As a Senior IT Systems Administrator you will serve as a key technical leader and Subject Matter Expert for our collaborative platformsespecially the full Atlassian suite (Jira Software Jira Service Management Confluence and more)while architecting and maintaining critical integrations that connect SaaS tools CRM ERP billing systems and internal applications.

You will design build and support RESTful APIsGraphQLendpoints and webhooks with a strong focus on security reliability data transformation and real-time opportunities implement monitoring and alerting create clear documentation and partner directly with stakeholders to deliver solutions that improve efficiency across the lead upgrades of Atlassian applications in large clustered Linux environments manage complex workflows and schemes and help mentor others while working in a fast-paced high-impact setting.

This is a hands-on senior role for someone who combines deep technicalexpertisein integrations and Atlassian administration with strong customer-facing and problem-solving skills. If you want to shape the systems that enable ambitious teams to move faster and more reliably we wantyou to apply!

RESPONSIBILITIES

• Collaborate directly with customers and stakeholders to gather requirements troubleshoot issues and ensure successful delivery of the project(s)
• Create and maintain detailed technical and user-facing documentation for the internal team and end users
• Understand how to integrate other applications integrate with each other.
• Design build and maintain integrations using RESTful APIs GraphQL and webhooks to connect SaaS platforms and internal systems
• Integrate business applications (CRM ERP billing etc.) with a focus on data mapping transformation and real-time synchronization
• Identify integration opportunities that improve efficiency automate processes and reduce manual work through deep understanding of operational workflows
• Apply API & security best practices including authentication (OAuth API keys) error handling monitoring and ensuring secure scalable and reliable integrations
• Integrate alerting and monitoring to ensure the application and the services are performant and reliable
• Support the Atlassian application stack which includes: Jira Software Jira Service Management and Confluence including creation and management of custom complex projects workflows schemes custom fields and security schemes
• Serve as one of the SMEs of Atlassian stack which comprises of: Jira Jira Service Management Confluence and more
• Support and resolve issues with collaborative applications such as Jira/Confluence
• Develop test and deploy upgrades for collaborative applications such as Jira/Confluence

BASIC QUALIFICATIONS

• Bachelors Degree in Computer Science Information Technology or related technical discipline and 3 years of hands-on experience designing implementing and managing applications in large enterprise environments; OR 5 years of hands-on experience designing implementing and managing applications in large enterprise environments in lieu of a degree
• Experience designing and implementing API integrations (REST GraphQL webhooks)
• Experience with scripting (such as Groovy Python or Java)

PREFERRED QUALIFICATIONS

• Strong experience with scripting (Groovy Python or Java) and SQL (especially withScriptRunner)
• Strong experience upgrading Atlassian applications such as Jira/Confluence in a large clustered Linux production environment
• Hands-on experience integrating Atlassian tools with other internal systems CRM ERP or billing platforms
• Experience with migrating data between other application platforms
• Experience working in a fast-paced team environment with strong analytical problem-solving and customer-facing skills
• Strong interpersonal skills to communicate with various business groups (software development teams and other business units)
• Experience leading cross-functional projects and mentoring or training other team members

COMPENSATION AND BENEFITS:

Pay Range:
Level 1: $95000.00 - $120000.00
Level 2: $115000.00 - $150000.00

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills education and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives in the form of company stock or long-term cash awards as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical vision and dental coverage access to a 401(k) retirement plan short and long-term disability insurance life insurance paid parental leave and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual carryover and use requirements of the law.

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations applicant must be a (i) U.S. citizen or national (ii) U.S. lawful permanent resident (aka green card holder) (iii) Refugee under 8 U.S.C. 1157 or (iv) Asylee under 8 U.S.C. 1158 or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit competence and qualifications and will not be influenced in any manner by race color religion gender national origin/ethnicity veteran status disability status age sexual orientation gender identity marital status mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceXs Affirmative Action Plan for veterans and individuals with disabilities or applicants requiring reasonable accommodation to the application/interview process should reach out to.