Sr. Information Systems Specialist

Title: Sr. Information Systems Specialist

Location: Onsite at Federal Reserve Board Washington DC Metro Campus local to DMV Area

Duration: June-December 2026 (with possibility of 12-month extension)

MOI: In-Person

Need LinkedIn

Position Requirements:

The Boards Division of Information Technology is seeking an experienced Senior Cloud-based Endpoint Management Engineer to join our Tier 2/3 organization supporting the End Point Engineering and Operations team. This role requires strong technical expertise in Enterprise Endpoint Management solutions including Microsoft Intune Jamf and Apple Business Manager with the ability to engage across multiple platforms to solve complex technology challenges.

Primary Responsibilities

Provide tier 2/3 technical support for endpoint device ecosystem

Troubleshoot and resolve complex mobile device management issues

Develop and deploy configuration profiles security policies and app management solutions for iPhones and iPads via Microsoft Intune

Develop and deploy configuration profiles security policies and app management solutions for Mac computers via Intune or Jamf

Support business enablement applications including Microsoft 365 suite

Collaborate with IT and business stakeholders to resolve technical challenges

Develop and maintain technical documentation

Participate in mobile technology projects and initiatives

Required Qualifications

7 years overall IT experience

5 years providing desktop support using service management platforms (ServiceNow or similar)

3 years deploying configuring and supporting iOS/iPadOS in enterprise environments

3 years administering MDM/MAM solutions (Intune Jamf or similar)

5 years supporting business applications such as Microsoft 365 products

Technical Skills:

Strong network and VPN diagnostics and troubleshooting capabilities

Proficient in at least one scripting language (PowerShell Python JavaScript or Swift)

Experience with PKI concepts and certificate integrations

Familiarity with SDK integration into mobile applications

Experience managing headless Linux servers and terminal navigation

Experience using foundational tools in DevSecOps and IT operations landscapes (Splunk GitLab)

Professional Skills:

Excellent written and oral communication abilities

Strong analytical and problem-solving capabilities

Ability to document technical issues concisely and clearly

Experience creating and maintaining technical documentation

Proficiency with Microsoft Project Visio Excel PowerPoint SharePoint Teams

Bachelors degree in Information Systems Computer Science or related field

Relevant certifications (A MCDST MTA MOS or similar)

Experience with Power BI

Mobile application development experience

Thanks & Regards

Gunjan Sharma

IT Recruiter

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