Sr. Human Resources Manager

Paramount Hospitality Management is seeking an experienced and people-focused Senior Human Resources Manager to join our team in Orlando Florida. Bilingual skills required (Spanish)

This is an excellent opportunity for an HR professional who enjoys being actively involved in the operation partnering with leaders supporting Team Members and creating a positive and accountable workplace culture. The ideal candidate brings strong hospitality HR experience sound judgment a hands-on approach and the ability to balance employee advocacy with the needs of the business.

As the Senior Human Resources Manager you will serve as a trusted HR partner to property leadership and Team Members while supporting the day-to-day and strategic HR needs of the operation.

Key responsibilities include:

• Partner with property and department leaders on employee relations performance management coaching corrective action and workplace concerns.
• Provide guidance to managers regarding company policies employment practices and HR compliance.
• Lead and support investigations while ensuring concerns are handled objectively consistently professionally and timely.
• Support recruiting and retention efforts for hourly supervisory management and leadership positions.
• Oversee onboarding and orientation to ensure new Team Members and leaders receive a welcoming and organized introduction to the company.
• Support performance review processes goal setting succession planning and leadership development.
• Coordinate and support training initiatives safety programs employee engagement recognition and retention efforts.
• Partner with leadership on attendance leave administration workers compensation accommodations and other employee matters.
• Maintain accurate employee documentation and ensure HR records and practices meet company and regulatory requirements.
• Monitor HR trends and identify opportunities to improve engagement communication retention and operational effectiveness.
• Maintain a visible HR presence throughout the operation and build strong relationships with Team Members at all levels.
• Assist with benefits communication HR systems reporting audits and other HR initiatives.
• Support company-wide HR projects and initiatives as needed.

• Previous Human Resources management experience required; hotel resort hospitality or other high-volume service industry experience strongly preferred.
• Strong knowledge of employee relations and federal state and local employment practices.
• Experience handling workplace investigations corrective actions performance management and sensitive employee matters.
• Strong recruiting onboarding training and employee engagement experience.
• Ability to coach and influence managers while maintaining professionalism confidentiality and sound judgment.
• Excellent written and verbal communication skills in English and Spanish
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Comfortable working directly with both hourly Team Members and senior leadership.
• Bachelors degree in Human Resources Business Administration Hospitality Management or a related field preferred.
• SHRM-CP SHRM-SCP PHR or SPHR certification is a plus.

You are someone who understands that hospitality HR happens in the operation not only behind a desk. You are approachable and supportive while still holding leaders and Team Members accountable to company expectations.

You enjoy building relationships solving problems developing leaders improving processes and helping create a workplace where Team Members feel welcomed respected informed and supported.

Join a growing hospitality organization where Human Resources plays an important role in supporting our people our leaders and our properties. Youll have the opportunity to make an impact across employee relations talent acquisition training engagement compliance and organizational development while partnering closely with hotel leadership.