Sr Field Service Supervisor

As aSr Field Service Supervisorhere at Honeywell you will apply your leadership skills to drive team performance and customer service delivery levels. You will ensure engagement in new opportunities for market penetration team deployment and sales growth through close collaboration with the dedicated account manager. You will liaise with multiple factions to help prevent and resolve customer problems and explore additional revenue-generating opportunities. You will drive and improve reporting procedures and collaborate with the district Senior FSS on financial results targets and budgets. You will lead quick and effective closure of any improvement opportunities. You will define team expectations and communicate those to stakeholders. You will act as mentor to train and develop future leaders.

KEY RESPONSIBILITIES

• Supervise team activities and performance while maintaining hands on delivery activities
• Develop team and team members
• Identify opportunities for operational improvement through performance and business growth
• Assign and supervise service spot and project work
• Collect reconcile and report operational metrics to the SFSS and the customer liaison

YOU MUST HAVE

• 5 years or more of hands-on experience with technical troubleshooting and field service processes providing guidance and support to field technicians to resolve complex service issues.
• 3 years of experience managing service schedules performance metrics (KPIs) and customer satisfaction initiatives with demonstrated success in meeting service-level objectives.
• 3 years of experience utilizing field service management software and reporting tools to improve operational efficiency resource utilization and performance tracking.
• Must be US Citizen

WE VALUE

• 1-3 years of experience in a leadership role within field service management overseeing service operations workforce planning and team performance.
• Technical certificate in Electrical Controls or IT or 5 years of experience in HVAC fire alarm building automation and/or security systems.
• Bachelors degree in Engineering or a related technical field preferred.
• Experience leading field service teams and driving operational improvements.
• Previous sales customer success or account management experience.
• Ability to influence and collaborate effectively across all levels of the organization.
• Demonstrated success in leading coaching and developing technical teams.
• Strong problem-solving skills and ability to apply established standards and best practices.
• Knowledge of safety regulations and compliance requirements relevant to field service operations.
• US Government Security Clearance

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary leading-edge work and developing solutions side-by-side with dedicated experts in their fields Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical Dental Vision and Life Insurance; Short-Term and Long-Term Disability; 401(k) match Flexible Spending Accounts Health Savings Accounts EAP and Educational Assistance; Parental Leave Paid Time Off (for vacation personal business sick time and parental leave) and 12 Paid Holidays.Learn more

The application period for the job is estimated to be 40 days from the job posting date; however this may be shortened or extended depending on business needs and the availability of qualified candidates. Posted 06/04/2027

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the worlds most critical challenges around energy safety security productivity and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency productivity sustainability and safety in high growth businesses in broad-based attractive industrial end markets. Our products and solutions enable a safer more comfortable and more productive world enhancing the quality of life of people around the globe.Learn more

THE BUSINESS UNIT

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Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age race creed color national origin ancestry marital status affectional or sexual orientation gender identity or expression disability nationality sex religion or veteran status.Learn more