Sr. Executive Assistant
Boston, MA - USA
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The Senior Executive Assistant serves as a trusted partner to the Executive Director of Central Sterile Processing & Supply (CSPS) and the CSPS leadership team providing comprehensive executive operational and administrative support across a complex multi-site healthcare environment.This highly visible and influential support role is responsible for helping leaders operate effectively by coordinating priorities facilitating communication and follow-through managing information flow and supporting strategic initiatives across multiple hospitals and departments. The individual will serve as a central point of coordination for leadership activities helping to ensure operational efficiency organizational alignment and timely execution of key priorities.
The successful candidate will operate with a high degree of autonomy professionalism discretion and sound judgment while managing sensitive information and competing priorities. They will be expected to proactively identify opportunities to improve how work is accomplished by leveraging technology automation AI-enabled tools and standardized workflows that reduce administrative burden and support a modern data-informed leadership operating model.
This role is ideal for an individual who is highly organized technologically savvy intellectually curious and energized by creating systems improving processes and helping leaders and teams perform at their highest level.
Primary Responsibilities:
-Develop and maintain executive dashboards tracking tools reports and information management systems that support leadership decision-making operational visibility and organizational accountability.
-Actively manage executive communications and information flow by monitoring correspondence triaging priorities drafting communications tracking follow-up actions and ensuring timely resolution of critical issues.
-Coordinate action item management project deliverables and cross-functional initiatives across multiple leaders departments and sites to ensure alignment accountability and timely execution of organizational priorities.
-Prepare executive briefing materials presentations reports and meeting documentation that synthesize complex information into actionable insights for leadership review and decision-making.
-Identify implement and optimize digital workflows automation solutions AI-enabled tools and standardized processes that improve efficiency reduce administrative burden and enhance the effectiveness of leadership operations.
-Support strategic initiatives regulatory readiness activities organizational integration efforts and special projects through planning coordination stakeholder engagement process improvement and project management support.
Qualifications
Experience: Associates Degree Related Field of Study required or Bachelors Degree Related Field of Study preferred
Can this role accept experience in lieu of Education requirements No
Experience: Experience as an Administrative Assistant to Executive or Chair/Chief or Senior Leader 5-7 years required
Knowledge Skills and Abilities:
Strong technology and MS Office skills Advanced Outlook Word Excel PowerPoint.
Ability to proofread and edit written documents.
Ability to manage more complex phone calls and give more detailed information solving more complex issues as appropriate.
Highly proficient in all communication skills (phone verbal and written).
Ability to handle sensitive information and situations with poise and professionalism.
Strong organizational coordination and judgment skills.
Ability to prioritize effectively.
Ability to problem solve and troubleshoot.
Ability to analyze a situation and determine best course of action within established guidelines.
Basic math knowledge with some knowledge of bookkeeping.
Advanced understanding and use of medical terminology and comprehension of billing and fiscal information.
Ability to demonstrate good leadership skills in a team environment including ability to provide guidance orient train and assist other administrative staff
Additional Job Details (if applicable)
Department: MGB Central Sterile Processing & Supply
Schedule: Monday - Friday 7am to 5pm Flexible Hours Onsite Hybrid
Benefits: Medical Dental Vision 403b retirement plan tuition reimbursement discounted MBTA pass & more!
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$27.95 - $40.70/HourlyGrade
6EEO Statement:
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Senior IC
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.