Sr. Enterprise Applications Analyst
Job Location:
Job Location:
Fremont, CA - USA
Monthly Salary:
USD 110000 - 140000
Monthly Salary:
Posted on:
30+ days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Position Overview
TheSr. Enterprise Applications Analyst is responsible for managing supporting maintaining troubleshooting and improving enterprise business applications used across engineering manufacturing operations finance sales and service teams. This role acts as a key liaison between business users IT application vendors and internal technical teams to ensure critical enterprise systems are reliable secure integrated and aligned with business processes.
The ideal candidate has experience supporting enterprise applications in an engineering and manufacturing environment with exposure to platforms such as NetSuite MRP systems Salesforce SolidWorks PDM Propel Fulcrum Grafana reporting/data analytics tools and system integrations.Responsibilities
Enterprise Application Support
- Provide day-to-day support for business-critical enterprise applications including NetSuite MRP Salesforce SolidWorks PDM Propel Fulcrum Grafana and related systems.
- Troubleshoot application issues user access problems workflow errors data inconsistencies integration failures and performance concerns.
- Act as the first point of escalation for application-related incidents and service requests.
- Work with business users to understand issues document requirements and deliver timely resolutions.
- Coordinate with application vendors managed service providers and internal IT teams for advanced troubleshooting and system changes.
Manufacturing Engineering and Business Systems Support
- Support applications used in engineering manufacturing supply chain inventory production planning quality finance and customer operations.
- Assist with systems supporting BOMs work orders inventory procurement manufacturing execution product lifecycle management engineering change orders and production reporting.
- Support integration and data flow between systems such as ERP MRP CRM PLM PDM MES and reporting platforms.
- Work with engineering and manufacturing teams to improve system reliability usability and process efficiency.
NetSuite MRP and ERP Support
- Support NetSuite users across finance operations inventory purchasing manufacturing and reporting functions.
- Troubleshoot ERP/MRP-related issues involving transactions workflows roles permissions saved searches reports and integrations.
- Assist with process improvements related to order management procurement inventory control production planning and financial workflows.
- Support data validation user training documentation and system enhancement requests.
Salesforce and Customer-Facing Application Support
- Support Salesforce users with account opportunity case reporting dashboard workflow and permission-related issues.
- Assist with Salesforce configuration support data quality user access and integration troubleshooting.
- Partner with sales service and operations teams to improve CRM adoption and business process alignment.
Engineering and Product Data Systems
- Support engineering applications such as SolidWorks PDM Propel PLM/PDM platforms and related product data systems.
- Assist with engineering change management workflows product records part data BOM structures document control and release processes.
- Support collaboration between engineering manufacturing quality and operations teams to ensure accurate product and manufacturing data.
Data Analysis Reporting and Dashboards
- Create maintain and troubleshoot reports dashboards saved searches and operational metrics.
- Support reporting platforms such as Grafana and other analytics tools.
- Assist business teams with data extraction validation analysis and visualization.
- Identify data quality issues and work with system owners to improve reporting accuracy.
- Translate business requirements into meaningful reports and dashboards for leadership and operational teams.
Application Integration and Automation
- Monitor and support integrations between enterprise applications databases APIs middleware and reporting systems.
- Troubleshoot failed data syncs missing records duplicate data and integration errors.
- Assist with testing and validation of application updates workflow changes and integration enhancements.
- Work with internal teams and vendors to improve automation reduce manual work and strengthen data consistency across systems.
ITSM Documentation and Change Management
- Manage application incidents service requests and change tickets using tools such as ServiceNow or similar ITSM platforms.
- Document application configurations support procedures business processes data flows and troubleshooting steps.
- Participate in application testing release management user acceptance testing and production change control.
- Maintain user guides training materials knowledge base articles and support runbooks.
- Ensure changes are documented approved tested and communicated appropriately.
Requirements
- 5-8 years of experience supporting enterprise applications ERP/business systems and manufacturing or engineering environments.
Hands-on experience with platforms such as NetSuite Salesforce MRP/ERP PLM/PDM SolidWorks PDM Propel Fulcrum Grafana and reporting/analytics tools.
Strong understanding of manufacturing engineering operations supply chain finance sales and service business processes.
Experience troubleshooting applications integrations workflows reporting data quality and user access issues.
Knowledge of ERP CRM PLM PDM MRP MES APIs/integrations and analytics/reporting tools including SQL Power BI Tableau and Excel.
Familiarity with manufacturing processes including BOMs ECO/ECRs inventory production planning quality and traceability in regulated environments.
Strong communication documentation vendor management customer service and problem-solving skills with familiarity in ITIL and change management practices.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Senior IC
About Company
Velo3D's fully integrated metal AM solution enables performance-optimized parts in aerospace, defense, energy, and automotive industries.
