Sr Engineer Applications & Observability
Blue Bell, PA - USA
Job Summary
What success looks like in this role:
Responds to and resolves higher level / more complex client and user operational issues.
Works with Enterprise Applications team members to define end-user requirements functionality specifications and deliverables.
Designs new and modifies existing solution strategies to ensure achievement of SLA requirements.
Maintains all technical deliverables including technical design specifications and configuration changes.
Performs application configuration extension integration and performance tuning.
Handles issues escalated from less experienced team members clients and other stakeholders.
Helps design plan and implement enhancements to standard operating procedures.
Observability Responsibilities
- Design implement and manage monitoring and observability solutions for servers applications databases network devices and cloud environments.
- Configure and maintain observability platforms for metrics logs traces dashboards and alerts.
- Develop dashboards and reports to provide visibility into system health service performance availability and operational KPIs.
- Set up and fine-tune alerting mechanisms thresholds escalation rules and notification workflows to ensure timely incident detection and response.
- Monitor infrastructure and application performance to ensure adherence to SLA SLO and availability targets.
- Perform analysis of logs alerts and telemetry data to identify trends anomalies and potential service risks.
- Support incident management problem management and root cause analysis by providing actionable monitoring insights.
- Integrate monitoring tools with ITSM event management automation and ticketing platforms.
- Reduce alert noise through alert optimization event correlation and dependency mapping.
- Support cloud and platform migrations by ensuring observability coverage during transformation initiatives.
- Collaborate with DevOps SRE and engineering teams to embed observability into system architecture and deployment pipelines.
- Perform capacity planning utilization analysis and trend forecasting for infrastructure and application environments.
- Automate monitoring configuration maintenance and deployment using scripting or Infrastructure as Code practices.
- Maintain operational documentation runbooks dashboard standards and monitoring governance processes.
- Ensure compliance with logging monitoring audit and operational security requirements.
- Contribute to continuous improvement initiatives including AIOps self-healing automation and proactive event management.
You will be successful in this role if you have:
- BA/BS degree and 46 years of relevant experience or equivalent.
- Experience supporting and configuring enterprise applications in complex environments.
- Proficiency with observability/monitoring platforms (e.g. Datadog Dynatrace New Relic Splunk Elastic Prometheus Grafana).
- Hands-on experience with metrics logs traces dashboards and alerting systems.
- Strong scripting/automation skills (Python PowerShell Bash or similar).
- Experience with Infrastructure as Code tools (Terraform Ansible CloudFormation).
- Working knowledge of AWS Azure or GCP monitoring and logging services.
- Experience integrating monitoring tools with ITSM and event management platforms.
- Ability to perform root cause analysis trend analysis and capacity planning using telemetry data.
- Experience embedding observability into CI/CD pipelines and deployment workflows.
- Ability to design and optimize alerting rules thresholds and correlation logic.
- Understanding of logging/monitoring compliance audit and security requirements.
- Experience with automation AIOps and self-healing or event-driven operations.
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This role may require access to export-controlled commodities and technology. Therefore to conform to U.S. export control regulations applicant should be eligible for any required authorizations from the U.S. Government.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age caste citizenship color disability family medical history family status ethnicity gender gender expression gender identity genetic information marital status national origin parental status pregnancy race religion sex sexual orientation transgender status veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein or cannot otherwise complete your expression of interest without additional assistance and would like to discuss a request for reasonable accommodation please contact our Global Recruiting organization at or alternatively Toll Free: (Prompt 4). US job seekers can find more information about Unisys EEO commitment here.
Required Experience:
Senior IC
About Company
Unisys is a global information technology company that specializes in providing industry-focused solutions integrated with leading-edge security to clients in the government, financial services and commercial markets. Unisys offerings include security solutions, advanced data analytic ... View more